- Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements.
- High School Diploma or equivalent required
- Excellent verbal and written communication skills
- Ability to maintain a professional and courteous behavior with customers and peers
- Ability to work phone, Point of Sale, Microsoft Office, and other systems
- Must be at least 18 years of age (19 in Alabama)
- Ability to successfully pass a criminal background check required (certain state and local applicant exemptions may apply)
- Physical demands for this position frequently include: the ability to remain in a stationary position, the ability to lift and move up to 25 pounds, the ability to move about freely inside and outside of the store, and the operation of mechanical controls, such as a keyboard.
- Six months of customer service and/or cash handling experience
- Experience in retail, financial services, loans, banking/bank teller, or service industry
- A comprehensive new hire training program designed to help set you up for success
- Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
- Paid on-the-job training & professional development programs
- Multiple coverage levels for Medical, Dental, & Vision
- Group Health & Wellness Program, plus special savings on retail items, travel, entertainment, and more
- Traditional 401(k) and Roth 401(k) with Company match
- Options for Flexible Spending Accounts and Health Savings Accounts
- Basic and AD&D Life Insurance
- Optional pet insurance
- Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance
- Paid Time Off (Accrue approximately 6 days in your first year of employment, plus additional days in following years. Eight days in CA, CO, AZ, MI, and OR.)
- Diverse Culture and Inclusive Environment
- Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
-
Customer Advocate
1 day ago
Heartland Hire Jeffersonville, United StatesEvery day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you ...
-
Customer Advocate
16 hours ago
Graphic Packaging International New Albany, United StatesCustomer Advocate · Requisition ID: 4328 · Location: · New Albany, IN, US, 47150 · Department: Customer Service · Travel: Up to 25% · If you are a GPI employee, please click the Employee Login before applying. ) · At Graphic Packaging International, we produce the paper cup that ...
-
Customer Advocate
1 week ago
TSYS Jeffersonville, United StatesPay: $16.25/hour + shift differential · Schedule: Variety of schedules available · Workday Days: Monday through Friday - Schedule start time would be: 10AM, 10:30am, 11AM, or 1PM · For our valued team members, we offer an amazing culture and competitive benefits package includ ...
-
Customer Service Advocate
1 day ago
Heartland Hire Jeffersonville, United StatesEvery day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you ...
-
Customer Advocate I
2 weeks ago
Graphic Packaging International, LLC New Albany, United StatesIf you are a GPI employee, please click the Employee Login before applying. At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last week Advocate, Global Supply, Cust ...
-
Customer Advocate I
2 weeks ago
Graphic Packaging New Albany, United StatesIf you are a GPI employee, please click the Employee Login before applying. · At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray ...
-
Customer Advocate I
2 weeks ago
Graphic Packaging International New Albany, United StatesIf you are a GPI employee, please click the Employee Login before applying. · At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray ...
-
Registered Nurse Advocate
1 week ago
Clark Schaefer Strategic HR Louisville, United StatesCareer Opportunity: Registered Nurse Advocate - RN (part time) with Trinity Aging Life Advisors in Louisville, KY · Are you a compassionate experienced RN who enjoys working closely with clients to advocate for their medical needs and safety? Are you looking for a flexible part t ...
-
Registered Nurse Advocate
1 week ago
Trinity Aging Life Advisors Louisville, United StatesCareer Opportunity: Registered Nurse Advocate - RN (part time) with Trinity Aging Life Advisors in Louisville, KY · Are you a compassionate RN with 10 or more years of nursing experience who enjoys working closely with clients to advocate for their medical needs and safety? Are y ...
-
Strategic Account Manager, 3PL
1 week ago
Knipper Health Louisville, United StatesYOUR PASSION, ACTIONS & FOCUS is our Strength · Become one of our Contributors · Join the KnipperHEALTH Team · Strategic Account Manager, 3PL has the responsibility to understand customer needs and business challenges and to formulate solutions that integrate a combination of ser ...
-
lpn
2 weeks ago
Balfour Senior Living Louisville, United States Full timeSituated at the base of the Rocky Mountains, Balfour Senior living in Louisville, CO is seeking talented and team-oriented associates. We are committed to a work environment of integrity, respect and a customer focus. Why work for Balfour? · This position is eligible for a rete ...
-
HR Coordinator
1 day ago
Vaco Louisville, United States· At Vaco,we help you get the advantage over your competition We match Accounting, Financial, IT and Administrative professionals with career growth opportunities; our recruiters have direct access to HR departments and hiring managers. We have an excellent opportunity for an Ad ...
-
RN, Non-Invasive Cardiology, PRN
2 weeks ago
UofL Health Louisville, United StatesOverview · Job Title: RN · We are Hiring at Mary & Elizabeth Hospital · Location: 1850 Bluegrass Ave. Louisville, KY 40215 · Shift Options: PRN · About Us · UofL Health - Mary & Elizabeth Hospital is a 298-bed, full-service hospital which has served generations of patients in ...
-
Licensed Practical Nurse, Knox Clinic
2 weeks ago
Covenant Health Louisville, United States PRN/OCCPosition Summary: · Provides quality patient care under the clinical direction and supervision of the Registered Nurse. · Responsibilities Responsible for maintaining a safe and therapeutic patient environment as part of a patient care team. · Demonstrates and maintains compet ...
-
Systems Engineer III
2 weeks ago
Sierra Space Louisville, United States Full timeAre you a bold thinker? We dream big at Sierra Space—advocating the exploration of space, keeping service members safe and creating the systems that keep our world united and sustain our way of living. Join our team Sierra Space-based in Louisville, CO with operations in Madison, ...
-
Sr. Mission Engineer
1 week ago
Sierra Space Louisville, United States Full timeWe dream big at Sierra Space—advocating the exploration of space, keeping service members safe and creating the systems that keep our world united and sustain our way of living. Join our team As a Systems Engineer, you will be using your skills and expertise to research, architec ...
-
Sr. Manager, Operations
1 week ago
CoverMyMeds Louisville, United StatesMcKesson is currently seeking a Senior Operations Manager in our Louisville, KY office. The Senior Operations Manager is responsible for the operational activities of a variety of functional departments, distribution center(s), or facility(ies). Reviews and analyzes reports, reco ...
-
Vice President of Investor Relations
1 week ago
Real Capital Solutions Louisville, United StatesJob Title: Vice President of Investor Relations · Job Type: Full time; Exempt · Reports To: Chief Acquisitions Officer · Date: May 2024 · COMPANY BACKGROUND · Real Capital Solutions is a highly entrepreneurial real estate investment company pairing active capital with an emphasis ...
-
RN Burn ICU
3 weeks ago
Top Tier Reps Louisville, United StatesJob Description:The Registered Nurse (Hospital-Based) is a competent registered nurse that will deliver nursing care to patients of varying age groups, burn injuries, and other complex diagnoses by utilizing the nursing process and nursing practice standards, as well as the Ameri ...
-
Customer Service Representative
1 day ago
Consumer Cellular Louisville, United States**Customer Service Representative** Location **Louisville, KY** Job Code **1438** # of Openings **70** **Customer Advocate** - You are the difference between a happy customer and a disconnected phone line. Our customers deserve the absolute best service when calling in and we kno ...
Customer Advocate - Louisville, United States - TMX Finance Family of Companies
Description
Overview
As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need.
You will serve as an extension of the brand by exuding our shared values and participating in Company programs that support customer advocacy, store growth, and personal development.
Your upbeat and customer-focused personality will help set the stage for a positive, respectful environment that will give you the power to build a rewarding career with performance-based advancement.
Responsibilities
Provide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs.
Work to meet Company set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
Enter and maintain customer information in the Point-of-Sale system(s) with accuracy and integrity.
Uphold compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.
Participate in ongoing trainings to stay up to date on our products and processes.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Ability to maintain a full-time work schedule with regular in-person attendance, including some weekend hours, is required for this position.
Our Benefits Include*:
The pay range for this position is $10 to $20 per hour or $15 to $23 per hour in California.
The compensation range listed represents only the base pay for this position, which is just one of the many elements of the Community Choice Financial Family of Brands Total Compensation package.
About Us
The Community Choice Financial Family of Brands ("CCF" or the "Company") is a leading retailer of financial services to unbanked and underbanked consumers.
CFF is the parent company to eleven brands including Cash 1, Check Into Cash, CheckSmart, Easy Money, InstaLoan, Rapid Cash, and Speedy Cash, TitleBucks, and TitleMax.
With more than 1,700 retail storefronts and several online products available in 20+ states, CCF is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.
The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.
Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.Important:
The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message.
Any official email correspondence will come from the domains , or In-store positions are in-person only, remote options not available.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law.
