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Associate Veterinarian
2 weeks ago
Eastside Animal Hospital Jeffersonville, United StatesJob Description · Job DescriptionEastside Animal Hospital in Jeffersonville Indiana is seeking a dedicated & skilled veterinarian to support our growing hospital. · When you meet us, you'll notice we aren't staff – we are a TEAM. From our veterinarians, client care representative ...
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Therapist
3 weeks ago
Aster Springs Outpatient Jeffersonville, United States***$ Sign-on and Retention Bonus Available for Qualified Candidates*** · Why You Will Love Working With Us · At Aster Springs Outpatient, we are a dynamic, dedicated, and growing team of professionals deeply passionate about providing evidence-based and personalized clinical care ...
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Travel Nurse RN
1 week ago
Host Healthcare Louisville, United StatesHost Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse - Neurology in Louisville , KY . · Why Choose Host Healthcare? · Passionate and transparent team members have made Host Healthcare the agency of choice for new and ex ...
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Travel Nurse RN
1 week ago
Host Healthcare Louisville, United StatesHost Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse - PACU in Louisville , KY . · Why Choose Host Healthcare? · Passionate and transparent team members have made Host Healthcare the agency of choice for new and experie ...
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Registered Nurse Advocate
1 week ago
Clark Schaefer Strategic HR Louisville, United StatesCareer Opportunity: Registered Nurse Advocate - RN (part time) with Trinity Aging Life Advisors in Louisville, KY · Are you a compassionate experienced RN who enjoys working closely with clients to advocate for their medical needs and safety? Are you looking for a flexible part t ...
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Registered Nurse Advocate
1 week ago
Trinity Aging Life Advisors Louisville, United StatesCareer Opportunity: Registered Nurse Advocate - RN (part time) with Trinity Aging Life Advisors in Louisville, KY · Are you a compassionate RN with 10 or more years of nursing experience who enjoys working closely with clients to advocate for their medical needs and safety? Are y ...
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Lead Emergency Shelter Advocate
3 weeks ago
Center for Women and Families Louisville, United States Full timeJob Details · Description · The Center for Women and Families - Lead Emergency Shelter Advocate · Together, disrupting the cycle of intimate partner and sexual violence is our mission. Do you want to join us in making a difference in the lives of people surviving power-based v ...
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Norton Healthcare Louisville, United States Full time· Responsibilities · The Care Management Associate (CMA) functions as a patient advocate by collaborating with the multidisciplinary care team to facilitate timely and safe transitions of care. The CMA works closely with the care management team as well as the medical and nursi ...
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Staff Attorney Supervisor
2 weeks ago
Kentucky Personnel Cabinet Louisville, United StatesAdvertisement Closes 5/31/2024 (8:00 PM EDT Staff Attorney Supervisor Pay Grade19 Salary $65, - $98, Annually Employment Type EXECUTIVE BRANCH | FULL TIME | INELIGIBLE FOR OVERTIME PAY | 18A | HR/WK Hiring Agency Justice & Public Safety Cabinet | Department of Public Advocacy Loc ...
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Travel Nurse RN
1 day ago
Host Healthcare Louisville, United States Full timeHost Healthcare is an award-winning travel healthcare company with an immediate opening for this RN - CVOR in Louisville, KY. · Why Choose Host Healthcare? · Passionate and transparent team members have made Host Healthcare the agency of choice for new and experienced travelers l ...
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Social Service Worker
2 weeks ago
Amergis Healthcare Staffing Louisville, United StatesCompany Description · Amergis Healthcare Staffing proudly emerges from Maxim Healthcare Staffing, an established company since 1988. Our commitment is to connect people to meaningful work in the healthcare industry. We provide a wide range of opportunities for healthcare professi ...
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Norton Healthcare Louisville, United States Full time· Responsibilities · This position represents a unique opportunity to provide integrated mental health services to patients in an outpatient setting. The Licensed Clinical Social Worker (LCSW) works independently as well as collaboratively to evaluate and address patient's ment ...
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Travel Surg Tech
6 days ago
Host Healthcare Louisville, United States Full timeHost Healthcare is an award-winning travel healthcare company with an immediate opening for this Surgical Technician position in Louisville, KY. · Why Choose Host Healthcare? · Passionate and transparent team members have made Host Healthcare the agency of choice for new and expe ...
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Assistant Director Nursing
1 week ago
Kindred Hospital Louisville Subacute Unit Louisville, United StatesAssistant Director Nursing - RN · Louisville, Kentucky Facility Kindred Hospital Louisville Subacute Unit · Req ID Post Date 05/31/2024 · Description · ScionHealth is committed to a culture of service excellence as demonstrated by our employees' adherence to the service exce ...
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Fiduciary Service Representative
3 weeks ago
Veterans Benefits Administration Louisville, United StatesSummary · Department of Veterans Affairs, Regional Office (VARO), Fiduciary Hub. The purpose of this position is to measure individual performance quality, identify training needs through the review and assessment of completed compensation/pension claims involving development, a ...
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Strategic Account Manager, 3PL
1 week ago
Knipper Health Louisville, United StatesYOUR PASSION, ACTIONS & FOCUS is our Strength · Become one of our Contributors · Join the KnipperHEALTH Team · Strategic Account Manager, 3PL has the responsibility to understand customer needs and business challenges and to formulate solutions that integrate a combination of ser ...
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Consumer Lending Specialist
3 days ago
Class Act Federal Credit Union Louisville, United States Full time· Consumer Lending SpecialistTake inbound and make outbound calls to discuss loan products available to determine how the credit union can meet members' financial needs. Interview member and prepare completed loan application for further consideration by loan underwriting. Respo ...
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lpn
2 weeks ago
Balfour Senior Living Louisville, United States Full timeSituated at the base of the Rocky Mountains, Balfour Senior living in Louisville, CO is seeking talented and team-oriented associates. We are committed to a work environment of integrity, respect and a customer focus. Why work for Balfour? · This position is eligible for a rete ...
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HR Coordinator
1 day ago
Vaco Louisville, United States· At Vaco,we help you get the advantage over your competition We match Accounting, Financial, IT and Administrative professionals with career growth opportunities; our recruiters have direct access to HR departments and hiring managers. We have an excellent opportunity for an Ad ...
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SCL/ABI Case Manager
2 weeks ago
Seven Counties Services, Inc. Louisville, United States Full timeJob Description: · ESSENTIAL JOB FUNCTIONS · Conducts and documents comprehensive assessment of client and/or client's needs. Participates in development of client's service plan, consistent with assessment. Arranges for delivery of needed services, as identified in assessment ...
Customer Service Advocate - Jeffersonville, United States - Heartland Hire
1 day ago
Description
Every day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to work like an entrepreneur, support and serve entrepreneurs and bring your expertise to a dynamic team, then Heartland is for you. If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can do together.
**Summary of This Role**
Responds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards. Receives and/or places telephone calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Answer customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical/service areas. Maintain detailed and current knowledge of the company's/assigned client's products and services. Analyze customer service needs for communication to service and technical departments, when applicable. Requires ability to navigate a computerized data entry system or other relevant applications.
Resolves basic or tier 1 payment and account related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1-2 assigned company clients. Provides standardized or scripted responses by utilizing basic user friendly Graphic User Interface (GUI) screens for client systems and established documentation and processes. Enters required data into client provided systems and databases. Determines basic reasons for customer issues using a client provided decision tree and escalates or refers unresolved customer grievances and requests to more experienced Customer Service Representatives or designated departments for further investigation and resolution.
Begins to build base knowledge and familiarization of products, policies, and procedures for a limited number of clients and an understanding of association guidelines and compliance by frequently referring to online manuals and specific client training required to resolve card holder inquiries.
**Minimum Qualifications**
Typically No Relevant Experience Required
**Preferred Qualifications**
None Identified
Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
Job Complexity - Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making.
Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision.
Heartland is an equal opportunity employer. Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
**Except where prohibited by state law, Global Payments will give preference to candidates fully vaccinated against COVID-19. Team members are considered fully vaccinated after completing both primary vaccinations, if applicable, and after the requisite amount of time set by health authorities. Global Payments provides reasonable accommodations for medical or religious reasons or any other legally required reasons.**
Heartland is a financial technology company focused on fast, simple, and secure payment processing and payroll services. Our products include point of sale systems, online and mobile payments, HR tools, customer engagement efforts, capital lending, and much more. We serve nearly every industry and are proud to help businesses prosper through creative solutions, customer advocacy, and unmatched service.
At Heartland, our guiding principles are innovation, quality, customer care, security, and transparency, and we incorporate those values into our partnerships with more than 750,000 nationwide clients. We work with small businesses, large corporations, retailers, restaurants, nonprofits, municipalities, schools and medical providers, among many others, to ensure businesses run smoothly and efficiently and that they endure well into the future.
Heartland was founded in 1997 and is headquartered in Oklahoma City, Oklahoma. We have more than 3,800 employees across the United States and are always looking to grow our team. With some of the most talented leaders and employees in the industry, Heartland continues to set the standard for excellence in the financial tech world. To learn more, visit . Heartland is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.
Heartlands parent company is Global Payments Inc. (NYSE: GPN), a worldwide provider of payment technology and software solutions delivering innovative services and business solutions to customers around the world. Headquartered in Atlanta, Georgia with more than 11,000 employees worldwide, Global Payments is a member of the S&P 500 with customers and partners in 32 countries throughout North America, Europe, the Asia-Pacific region, and South America. For more information about Global Payments, please visit .