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    Senior Business Analyst - Chicago, United States - Steneral Consulting

    Steneral Consulting
    Steneral Consulting Chicago, United States

    3 weeks ago

    Default job background
    Description
    Senior Business Analyst with airline experience ( Hybrid onsite - CTH )

    This is a hybrid onsite role and there will be travel on request for this role.

    This is a contract to hire role. Only GC or USC.

    Looking for a BA with a lot of airline experience. SHARES experience is highly encouraged. Knowledge about HOT files and ECR files.

    Top 5 Skill sets

    Airline Experience
    HOT File Experience
    ECR File Experience
    SHARES or PSS Experience
    E-ticket Experience


    Role:
    Senior Business Analyst

    Duration: 12 month contract to hire

    Location:
    Chicago, IL or Houston, TX


    Interview:
    Video

    OVERVIEW/SUMMARY

    Supports development and implementation of solutions to improve processes for below-the-wing activities and airport tools.

    Successful candidates will work collaboratively across the organization, including the operational teams in the field, to ensure project and initiatives are executable for frontline teams.

    This role includes experiences across the ramp airport journey, including planeside, transfer and sortation of bags, and during IRROPs scenarios.


    ESSENTIAL DUTIES AND RESPONSIBILITIES
    Collaboratively support key projects that improve the employee experience and drive customer satisfaction within the airport experience
    Design and deliver solutions that bring an innovative approach and consider practical limitations
    Manage project timeline and budget commitments effectively
    Support testing strategy for new processes and tools
    Keep leadership informed of project health through regular status updates and contribute in the development of executive level presentations
    Regularly spend time in the field to gauge operational needs and build relationships with AO leaders to ensure priorities are appropriately aligned
    Collaborate with training, change management, and communications teams to develop and deploy informative and actionable materials to support project updates and deployments


    TRAVEL
    International travel required


    KNOWLEDGE
    Required

    Airport Operations

    Required

    SKILLS/ ABILITIES

    Strong verbal and written communication skills
    Microsoft Office and analytical skills
    Demonstrate agility managing through ambiguity and be adaptable in the face of change
    Strong business acumen

    Preferred

    Demonstrated project planning and execution

    EDUCATION AND/OR BACKGROUND

    Required

    Bachelor's Degree or equivalent work experience


    EXPERIENCE
    Required

    2+ years of operations experience and/or project management experience

    #J-18808-Ljbffr
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