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Cashier Customer Service - Draper, United States - R.C. Willey
Description
Cashier Customer Service **Location**
**Draper Furniture Store**
13300 S 200 W
Draper, UT 84020
**Job Details**
**Description**
Builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful CSRs must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSRs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
Responsibilities/Essential Functions:
Safely operates a company step van in designated area to provide products and service to a variety of clients. Verifies daily preventative maintenance of vehicle and maintains proper operator documentation; Manages daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Reviews invoices daily for complete and accurate information and makes corrections as needed; Meets sales goals and promotes overall route growth to enhance profitability; Develops leads/prospects, calls on prospective customers to solicit business, prepares service agreements, and installs new accounts. Assists the sales organization with the procurement of additional new business; Understands services, policies, and pricing methods and clearly explains the same to the customer; Monitors customer feedback and handles customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
Knowledge/Skills/Abilities:
Must be a minimum of 21 years of age, have a valid drivers license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.
Working Environment/Safety Requirements:
Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. Requires bending, squatting, climbing, and reaching; Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment requiring irregular and long hours.
Education:
High school degree or equivalent
License Requirements/ Certifications:
Valid Drivers License
#IND-ROUTE
**Description**
**CASHIER/CUSTOMER SERVICE** **Starting Pay: $16 Per Hour**
RC Willey Home Furnishings has been serving our community for nearly 90 years. With a foundation built on trust, our employees get more than just a paycheck. We are committed to helping each other succeed and balance work with life responsibilities and opportunities. With benefits such as paid time off, flexible schedules, tuition reimbursement and a comprehensive health care plan, we only want the best for our team.
**WHAT YOU WILL GET:**
Flexible, friendly work environment
Paid Time Off Starting your first day
Paid Holidays
Excellent Employee Purchase Discounts
A Tuition Reimbursement program
Medical, Dental, Vision insurance including HSA, Life and Disability coverage and more
Access to Company medical clinic and services
Paid Parental Leave
Annual Company Profit Sharing
401(k) with company match and more
**WHAT YOU WILL BE DOING:**
Greet and interact with customers by telephone and in person
Provide customers with information about merchandise and services
Perform transactions by collecting payments
Assisting with light food preparation for in-store cafe
Follow up with customer issues and service requests
All other duties as assigned
**WHAT YOU WILL BRING ALONG:**
Excellent customer service and problem-solving skills
Ability to count and manage cash transactions as well as process credit card payments
Basic computer and typing skills needed
Must be able to multi-task, pay attention to details and follow through with assigned tasks
Must be dependable and self-motivated
**WE WILL HELP YOU SUCCEED** We provide onsite training and one on one coaching from our support staff. Overtime may be required depending on workload. To help keep our employees and customers safe, we perform a criminal background check and drug screen.
**Join Our Team** Click on the link below to complete an application.
