Jobs
>
Draper

    Customer Services Associate - Draper UT, United States - VASA Fitness

    VASA Fitness
    VASA Fitness Draper UT, United States

    2 weeks ago

    Default job background
    Description

    POSITION DESCRIPTION

    POSITION TITLE: Member Experience Specialist (MES)

    COMPENSATION: Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales

    JOIN OUR TEAM

    At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive--embodied by members and team members alike--VASA is a place where lives are changed because of authentic connections made within our supportive community.

    We're proud to be a 'Great Place to Work' certified company

    BENEFITS

    We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships--one for themselves and another to give away--plus 401k options.

    • 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above)
    • 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above)

    Come join VASA Fitness and work with a passionate, fun, and united team

    PURPOSE

    The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym.

    DELIVERABLES

    Operational Responsibilities:

    Commitment to Delivering a Fun and Meaningful Guest and Member Experience:

    • Demonstrates a genuine, kind attitude when interacting with Guests and Members.
    • Greet guests and members with a smile, eye contact, and courteous tone.
    • Be able to anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology.
    • Be familiar with our membership plans, pricing, amenities, add-on options, and class formats.
    • Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training.
    • Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas.

    Upholds VASA Operational Standards:

    • Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.
  • Savers | Value Village

    Customer Service Associate

    4 weeks ago

    Savers | Value Village Draper, United States

    Savers Value Village - JobID: [Retail Associate / Team Member] As a Customer Service Associate at Savers Value Village, you'll: Assist customers in finding and selecting merchandise; Provide exceptional customer service by addressing inquiries and resolving complaints; Maintain a ...

  • Savers Thrifts Stores

    Customer Service Associate

    4 days ago

    Savers Thrifts Stores Draper, United States

    Job Title: Customer Service Associate · Who we are: · As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where sec ...

  • Thomas Cuisine

    Food Service Associate

    3 weeks ago

    Thomas Cuisine Draper, United States

    ** Food Service Associate** · **Job Category****:** Food Service **Requisition Number****:** FOODS02426 Showing 1 location **Job Details** · **Description** · SHIFT: Full time and willing to work weekends · **SCHEDULE: Thursday- Sunday 12pm-7:30pm** · **Our Mission- Above al ...

  • Savers | Value Village

    Customer Service Associate

    4 days ago

    Savers | Value Village Draper, United States

    **Job Title: Customer Service Associate** · **Who we are:** · As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future w ...

  • Home Goods

    Customer Service Associate

    4 weeks ago

    Home Goods Riverton, United States

    HomeGoods West Kestrel Range Road Mountain View Village 84065 [Retail Associate / Team Member] As a Customer Service Associate at HomeGoods, you'll: Provide prompt, courteous and knowledgeable service to internal and external customers; Engage customers, provide support and creat ...

  • TJX Companies

    Customer Service Associate

    4 weeks ago

    TJX Companies Riverton, United States

    Style is never in short supply at our more than 500 Home. Goods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, ye Customer Service, Associate, ...

  • Hat Creek Burger Company

    Customer Service Associate

    1 week ago

    Hat Creek Burger Company West Lake Hills, United States

    Job Description · Job DescriptionWhy You'll Love This Customer Service Associate JobYou could be the newest team member in Hat Creek Burger Company's fun and fast-paced environment Joining our team as a Customer Service Associate is a great opportunity to serve your community thr ...

  • Morgan Stanley

    Client Service Associate

    1 week ago

    Morgan Stanley South Jordan, United States

    Business Overview: · Are you an experienced customer service professional, looking to jumpstart your career in the financial sector? Are you a team player, looking to work with, learn from and grow within a collaborative organization? The Morgan Stanley Virtual Client Solutions t ...

  • Morgan Stanley

    Client Service Associate

    2 weeks ago

    Morgan Stanley South Jordan, UT, United States Full time

    Are you an experienced customer service professional, looking to jumpstart your career in the financial sector? Are you a team player, looking to work with, learn from and grow within a collaborative organization? The Morgan Stanley Virtual Client Solutions team is seeking a Clie ...

  • Morgan Stanley

    Client Service Associate

    2 weeks ago

    Morgan Stanley South Jordan, United States

    Business Overview: · Are you an experienced customer service professional, looking to jumpstart your career in the financial sector? Are you a team player, looking to work with, learn from and grow within a collaborative organization? The Morgan Stanley Virtual Client Solutions t ...

  • Morgan Stanley

    Client Service Associate

    3 weeks ago

    Morgan Stanley South Jordan, United States

    Business Overview: · Are you an experienced customer service professional, looking to jumpstart your career in the financial sector? Are you a team player, looking to work with, learn from and grow within a collaborative organization? The Morgan Stanley Virtual Client Solutions ...

  • Savers | Value Village

    Customer Service Associate

    4 weeks ago

    Savers | Value Village South Jordan, United States

    Savers Value Village - JobID: [Retail Associate / Team Member] As a Customer Service Associate at Savers Value Village, you'll: Assist customers in finding and selecting merchandise; Provide exceptional customer service by addressing inquiries and resolving complaints; Maintain a ...

  • Morgan Stanley

    Client Service Associate

    4 weeks ago

    Morgan Stanley South Jordan, UT, United States

    Business Overview: · Are you an experienced customer service professional, looking to jumpstart your career in the financial sector? Are you a team player, looking to work with, learn from and grow within a collaborative organization? The Morgan Stanley Virtual Client Solutions ...

  • Savers | Value Village

    Customer Service Associate

    4 days ago

    Savers | Value Village South Jordan, United States

    **Job Title: Customer Service Associate** · **Who we are:** · As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future w ...

  • Savers Thrifts Stores

    Customer Service Associate

    4 days ago

    Savers Thrifts Stores South Jordan, United States

    Job Title: Customer Service Associate · Who we are: · As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where sec ...

  • Thomas Cuisine

    Food Service Associate/Part time

    3 weeks ago

    Thomas Cuisine Draper, United States Part time

    ** Food Service Associate/Part time** · **Job Category****:** Food Service **Requisition Number****:** FOODS02180 Showing 1 location **Job Details** · **Description** · SHIFT: PRN · SCHEDULE: PRN/Per Diem · **Our Mission- Above all else, we are committed to the care and impr ...

  • HUB International

    Client Service Associate

    5 days ago

    HUB International Sandy City, United States

    · About HUB: · HUB is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 600 offi ...

  • Savers | Value Village

    Customer Service Associate

    1 week ago

    Savers | Value Village Midvale, United States

    Job Title: Customer Service Associate · Who we are: · As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where sec ...

  • Savers Thrifts Stores

    Customer Service Associate

    4 days ago

    Savers Thrifts Stores Midvale, United States

    Job Title: Customer Service Associate · Who we are: · As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where sec ...

  • VASA Fitness

    Customer Services Associate

    2 weeks ago

    VASA Fitness West Jordan, UT, United States

    POSITION DESCRIPTION · POSITION TITLE: Member Experience Specialist (MES) · REPORTS TO: Member Experience Lead · DIRECT REPORTS: N/A · FLSA STATUS: Non-Exempt, Hourly · COMPENSATION: Base rate is $11.40 per hour + Commission Opportunities · JOIN OUR TEAM · At VASA Fitness, we wan ...