- Directs work sequencing to expedite project delivery, establishes performance and delivery criteria for individual projects, and ensures client and company requirements are being met. Has ability to adjust application of various methods and processes to meet these criteria and requirements.
- Manages and creates project plans and schedules, proposals, and site requirements; engages other sales support members, Regional Service Manager, and/or Business Development Director as required.
- Provides high-level leadership to manage multiple projects at once which are large and complex in size; travels to customer job site locations to oversee all aspect of day-to-day management of projects; ensures accuracy of construction documents and specifications; verifies completeness of information and product application to ensure customer receives highest quality and most detailed information.
- Assists dealer by reviewing quotes and pricing for installations to ensure accuracy.
- Creates, manages, archives, and closes assigned client and project files; distributes project information to ensure all interested parties are aware of progress of projects.
- Verifies availability of material and long lead times.Provides timely communication of information to field project team, contractors, and other involved parties to ensure high customer service levels regarding project details.
- Coordinates or conducts walk-thru and creates punch list with client and general contractor on large and complex projects to ensure customer satisfaction.
- Ensures project operations are in compliance with design specifications and with company, local, provincial/state, and federal policies and regulations. Evaluates construction site, drawings, and codes to ensure all requirements are met.
- Professionally represents Haworth business with customers, dealers, sub contractors, and members of other public or private organizations; maintains positive working relationships with customers, influencers, and dealers to ensure repeat business.
- May mentor dealer project managers throughout project management process to educate them and become self-sufficient on their own projects.
- Defines scope of projects with general contractor, including product information, interaction with other trades, schedule impact, and installation to ensure general contractor is fully aware of all aspects of Haworth project.
- Controls construction risk and scheduling procedures to minimize potential issues. Enters Electronic Resources Guides (ERGs) to ensure corrective actions are addressed immediately and ordered in timely manner.
- Proactively responds to inquiries and communicates all aspects of projects from pre- to post-sale by working with local resources on projects and organizing communications among factory, local sales/support team, and dealer. Communicates project service load to local team to ensure balanced workload and accurate service delivery timelines.
- May oversee, direct work of, or supervise lower-level team members. Communicates strategy and delivery model, including goals and objectives, and Haworth brand to ensure understanding and to motivate team to achieve goals, meet project deadlines, and drive business objectives.
- Proactively assists with developing and implementing strategic policies and/or procedures to increase market share.
- Supports service strategies to expand Haworth's customer support functions through continuous improvement efforts to strengthen existing capabilities and enhance Haworth brand in market place.
- Constantly evaluates and improves performance gaps, develops action plan to improve performance, and implements plans to successfully meet goals and objectives. Takes initiative to remain current in product knowledge and services.
- Consistently acts to deliver Haworth vision, values, high team morale, global culture, and brand to secure market share.
- Utilizes personal computer (PC), via keyboard/mouse, and office automation, software, and business tools while performing functions of position.
- Seven years experience directly related to duties specified, including knowledge of operational structure of construction, architectural, and building firms; workflow analysis and management; budgeting; and cost estimation/project life cycle.
- Experience in office furniture, primary construction, or closely related industries preferred.
- Two years supervisory/leadership experience preferred.
- Must have knowledge of federal, provincial/state, and local building codes and regulations.
- Ability to read schematics and blueprints and/or technical manuals.
- Ability to negotiate and manage contracts and monitor contract compliance and product/service quality preferred.
- Excellent verbal, written, and listening skills.
- Ability to work in fast-paced, rapidly changing environment at all levels of organization and build long-term relationships with members, dealer customers, and end-user customers.
- PC and keyboard/mouse skills; technically proficient with office automation, software (i.e., Microsoft Office suite of products), and Internet with ability to learn and utilize Haworth systems as required.
- Ability to travel to and from construction/work sites up to 70 percent of time, including occasional overnight and international travel, depending on assigned territory and/or training needs.
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Senior Project Manager - Philadelphia, United States - Randstad USA
Description
Sr. Project Manager (Construction/Architecture focus)
Pay Rate: K
Philadelphia, PA
6 month contract with potential to extent/convert
Schedule would be 1/3 of the time WFH, 1/3 at showroom, and 1/3 at project sites.
50% Travel
POSITION PURPOSE
Uses specialized knowledge to facilitate overall supervision of large and complex client projects by monitoring and managing applicable timelines, client requirements, product solutions, and onsite coordination that ensures successful delivery of construction or multi-product projects.
RESPONSIBILITIES AND RESULTS
QUALIFICATIONS
Education
Bachelor's degree in related technical, scientific, or engineering field, or equivalent.
Work Experience
Skills and Knowledge
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