- Troubleshoots and resolves complex application issues and provides end user support.
- Monitors applications for issues in connection with maintenance, upgrades and implementations.
- Assists in performing business process design, reengineering and documentation for new technology.
- Interprets internal and external business challenges and recommends best practices to improve products, processes, or services.
- May lead functional teams or projects with moderate resource requirements, risk and/or complexity.
- Assists others in solving complex problems; uses sophisticated analytical thought to exercise judgement and identify innovative solutions.
- Impacts the achievement of customer, operational, project, or service with large scale objectives; work is guided by functional policies.
- Communicates difficult concepts and negotiates with others to adopt a different point of view.
- Use awareness of department and system initiatives and drives decision making while maintaining a positive relationship with the customer.
- Performs other duties as assigned.
- Bachelor's degree in computer science or related field, or equivalent years of experience and education
- Five years' experience
- Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
- Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
- Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
- Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
- Frequent keyboard use/data entry.
- Occasional bending, stooping, kneeling, squatting, twisting and gripping.
- Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
- Rare climbing.
- None
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Description
Job Highlights:
We seek an experienced Imaging Support Analyst with a passion for excellence in imaging implementation and unparalleled support. As a trusted subject matter expert, with the configuration and optimization of imaging systems. This role will serve as a technical mentor, empowering teammates with insights and best practices.
Job Summary:
Configures, implements, supports and maintains applications and technical integrations to meet the needs of the organization. Acts as a consultant on moderate to complex application and data integration issues. Serves as a coordinator and customer service representative between business operations, information technology, leadership, system users and vendors.Job Responsibilities and Requirements:
PRIMARY RESPONSIBILITIES
EDUCATION
EXPERIENCE
PHYSICAL REQUIREMENTS
REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS