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Senior analyst - Oklahoma City, United States - HCL Technologies
Description
Education and / or Experience RecommendedBachelor degree in IT
Broad IT knowledge (CISCO, MPLS, BGP, OSPF, RIP, VPN Riverbed, Internet,)
Good knowledge and experience in Network WAN operations
Experience in working in a global organization
Good knowledge in Riverbed
CCIE certificate in Routing & Switching
CCNP certificate in Design
Requirements:
Good knowledge and practical experience in the WAN area in a global environment.
Personal Profile:
Excellent communication and presentation skills in English and Swedish, both written and spoken
Customer oriented, service minded and result driven
Analytic skills and ability to prioritize
Excellent social and interpersonal skills
Goal and result oriented with an open attitude
Continuous personal development
Documentation skills
To clearly understand the client's cybersecurity environment and respective product.
To monitor, configure, and troubleshoot cybersecurity issues and related monitoring tools
To analyse and validate cybersecurity incidents in-detail and help the L3 team with RCAordata or logs collection
To enable knowledge transferortrainings through creationor maintenance of configuration documents, test plans, operational manuals and provide operational training to L1 team.
To analyse and fine-tune cybersecurity policies, participate in cybersecurity review calls pertaining to change requests and recommendations on cybersecurity policy changes.
To implement changes, monitor security device performance and implements performance tuning when necessary.To prepare analyses and reports to highlight the project progressorchallenges and ensure quality and accuracy to the client
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