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    Senior analyst - Oklahoma City, United States - HCL Technologies

    HCL Technologies
    HCL Technologies Oklahoma City, United States

    3 weeks ago

    Default job background
    Description
    Installation, configuration, maintenance, and troubleshooting of Network devices like Switches, Routers, Modems, Wireless Devices, SDWAN and peripheral devices
    Conduct research on network hardware, services, protocols, and standards in support of network procurement and development efforts
    Fully support, configure, maintain and upgrade corporate customer s networks and in house servers
    Install and integrate new server hardware and applications
    Keep an eye out for needed updates
    Support and administer third-party applications
    Ensure network security and connectivity
    Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses
    Set up user accounts, permissions and passwords
    Troubleshoot server and server application issues
    Provide technical support and guidance for users
    Define network policies and procedures
    Specify system requirements and design solutions

    To clearly understand the client's cybersecurity environment and respective product.
    To monitor, configure, and troubleshoot cybersecurity issues and related monitoring tools
    To analyse and validate cybersecurity incidents in-detail and help the L3 team with RCAordata or logs collection

    To enable knowledge transferortrainings through creationor maintenance of configuration documents, test plans, operational manuals and provide operational training to L1 team.

    To analyse and fine-tune cybersecurity policies, participate in cybersecurity review calls pertaining to change requests and recommendations on cybersecurity policy changes.

    To implement changes, monitor security device performance and implements performance tuning when necessary.
    To prepare analyses and reports to highlight the project progressorchallenges and ensure quality and accuracy to the client

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