- Provide the highest quality of service to the customer at all times, set example for immediate and hotel wide staff.
- Develop a Sales Plan by gathering historical and competitive data, then setting goals and determining action plans to meet those goals.
- Work with the General Manager in preparing the annual sales and marketing budget. Update action plans and financial objectives quarterly.
- Develop new business through obtaining accounts from competition, lateral development of existing accounts and contacting new customers in the market. The solicitation of new and saturation of existing business should be through a combination of in-house appointments, telephone, and personal calls.
- Entertain and maintain close relations with the major accounts tourism and business associations, and community leaders to develop positive rapport and ensure repeat business.
- Prepare and interpret month end reports. Monitor and analyze trends so we are always prepared and proactive to changes rather than re-active. Know your competitors business and ensure hotel is receiving its fair share.
- Suggest and provide advertising or promotional support, holiday packages, corporate clubs, weddings, etc.
- Complete weekly reports and submit those required to the General Manager
- Attend any brand required training as well as other meetings requested by the General Manager.
- Inform General Manager of potential opportunities/concerns with clients and progress of special projects.
- Monitor room inventory and rate programs be knowledgeable of occupancy, average rate, and REVPAR goals.
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Director of Sales - Anchorage, United States - Hilton Anchorage Downtown
Description
The Hilton Anchorage is looking for an accomplished Director of Sales to add to our our team Going under renovation in the fall, the Hilton will be the premier hotel in downtown Anchorage. We are looking for a candidate that can develop and foster hotel business through direct sales, marketing, telemarketing, and tours of hotel. This is an advanced level position soliciting of new and maintenance of existing transient, group, and meeting room business.
The Director of Sales is responsible for all sales/marketing and advertising tasks, public relations and administrative reporting.
Qualified candidates will possess 3 to 5 years prior hotel sales management experience, excellent customer service skills and strong communications skills with leadership abilities to lead a team that will deliver exceptional service. Previous Hotel Sales Management experience required. Previous Hilton experience a plus.
Requirements:
Qualifications: Education & Experience:
Must have a high school diploma or GED plus one to two years experience in hotel and/or conference center sales; or any equivalent combination of education and experience which provides the above knowledge, skills and abilities. Conference center experience preferred.
Two to four years related experience.
Ability to effectively and efficiently utilize a variety of computer programs, i.e., Word, Excel, MICROS, property management system, timekeeping system, etc.
Hotel Sales experience required
Hilton experience A+
If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for.
H Hospitality - We're passionate about delivering exceptional guest experiences.
I Integrity - We do the right thing, all the time.
L Leadership - We're leaders in our industry and in our communities.
T Teamwork - We're team players in everything we do.
O Ownership - We're the owners of our actions and decisions.
N Now - We operate with a sense of urgency and discipline.
Your benefits will include a competitive starting salary, Paid Time Off (PTO), 401k match and Health & Welfare benefit plans & Team Member Travel Program with Hilton worldwide.
