- Provide health and status monitoring of the networks
- Documenting and communicating outage information to co-workers and customers
- Executing scripts
- Open and close tickets.
- Correlate events and incidents for management of Information Technology (IT) Services.
- High school Diploma or General Equivalency Diploma (GED) and 3 years of relevant experience
- Active DOD Secret clearance or ability to obtain
- DoD 8570 Information Assurance Technician (IAT) Level II certification (i.e. CompTIA Security+)
- Must be willing to work shifts, including evenings and weekends.
- Experience in IT customer service including two (2) years of IT ticketing system experience and one (1) year of experience in remote desk takeover tools and usage.
-
Front Desk Specialist
1 week ago
Holiday Inn Club Vacations New Orleans, United StatesJob Description · Job DescriptionThe Front Desk Specialist will serve as the front of the house liaison to facilitate an exceptional guest experience. This individual will serve as primary point of contact for guests checking into the resort and the primary contact for all folio ...
-
Front Desk Specialist
1 week ago
Holiday Inn Club Vacations New Orleans, United StatesJob Description · Job DescriptionThe Front Desk Specialist will serve as the front of the house liaison to facilitate an exceptional guest experience. This individual will serve as primary point of contact for guests checking into the resort and the primary contact for all folio ...
-
Front Desk Specialist
4 days ago
Holiday Inn Club Vacations New Orleans, United StatesJob Description · Job DescriptionThe Front Desk Specialist will serve as the front of the house liaison to facilitate an exceptional guest experience. This individual will serve as primary point of contact for guests checking into the resort and the primary contact for all folio ...
-
Enterprise Service Desk Specialist
3 days ago
Leidos New Orleans, United StatesDescription · Are you interested in being part of supporting the worlds most advanced and secure IT network? Any interest in a position where your performance will lead to future career growth opportunities? · As a member of the Leidos team, you will assist in the delivery of the ...
-
Enterprise Service Desk Specialist
1 day ago
Leidos New Orleans, United StatesDescription · Are you interested in being part of supporting the worlds most advanced and secure IT network? Any interest in a position where your performance will lead to future career growth opportunities? · As a member of the Leidos team, you will assist in the delivery of t ...
-
Enterprise Service Desk Specialist
1 week ago
Leidos New Orleans, United States**Description** · Are you interested in being part of supporting the worlds most advanced and secure IT network? Any interest in a position where your performance will lead to future career growth opportunities? · As a member of the Leidos team, you will assist in the delivery of ...
-
Enterprise Service Desk Specialist III
2 days ago
LINCHPIN SOLUTIONS INC New Orleans, United StatesJob Type · Full-time · Description · If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be We are currently hiring for a dynamic and experienced Enterpr ...
-
Patient Service Specialist/Front Desk
6 days ago
Priority Health Care Inc. Marrero, United States**Patient Service Specialist/Front Desk (Bilingual Preferred)** · Marrero, LA · Full Time · Finance and Accounting · Experienced · **Job Title:** Billing/Patient Services Specialist **Supervised by:** Senior Staff accountant * Verify and enter patient demographic and insuran ...
-
TEKsystems New Orleans, United States:TEKsystems is seeking an Enterprise Service Desk Specialist to support a DoD program in New Orleans, LA. Qualified candidates must have an Active Secret Clearance AND CompTIA Security+CE Certification. · As an Enterprise Service Desk Specialist you will play a critical role in s ...
-
Network Specialist
1 day ago
Piper Companies New Orleans, United StatesZachary Piper Solutions is seeking an experienced Network Specialist to join a long-term DoD program supporting the Department of the Navy located in New Orleans, LA. The Network Specialist will assist with end-user desktop support across numerous Marine Corps installations world ...
-
Cleared Network Administrator
1 week ago
Piper Companies New Orleans, United StatesZachary Piper Solutions is seeking an experienced Network Administrator to join a 7-year DoD program supporting the Department of the Navy located in New Orleans, LA · . The Network Admin will be responsible for configuration changes/new configurations of router, switches, firew ...
-
Front Desk
5 days ago
Marriott International New Orleans, United StatesAdditional Information Pay: $15.30 · Job Number · Job Category Rooms & Guest Services Operations · Location Courtyard New Orleans Downtown Near the French Quarter, 124 Saint Charles Avenue, New Orleans, Louisiana, United States VIEW ON MAP · Schedule Full-Time · Located Remotely ...
-
Front Desk
6 days ago
Marriott International New Orleans, United StatesAdditional Information Pay: $15.30 · Job Number · Job Category Rooms & Guest Services Operations · Location Courtyard New Orleans Downtown Near the French Quarter, 124 Saint Charles Avenue, New Orleans, Louisiana, United States VIEW ON MAP · Schedule Full-Time · Located Remotely ...
-
Leidos New Orleans, United StatesR Description $5,000 REFERRAL BONUS View details here on the referral bonus: $5,000 SIGN-ON BONUS Leidos is looking to hire a NetOps Specialist Senior in New Orleans, LA to join our SMIT program. SMIT is the largest IT services program for the Navy. Under the Service Management, ...
-
Leidos New Orleans, United StatesR Description $5,000 REFERRAL BONUS View details here on the referral bonus: $5,000 SIGN-ON BONUS Leidos is looking to hire a NetOps Specialist Senior in New Orleans, LA to join our SMIT program. SMIT is the largest IT services program for the Navy. Under the Service Management, ...
-
Dental Receptionist
6 days ago
CRESCENTCARE New Orleans, United StatesJob Details · Job Location · Saint Roch - New Orleans, LA · Description · At CrescentCare, we bring caregivers and the community together as partners in health and wellness for all. Our experience builds on more than 40 years of impact through our founding organization, NO/AIDS T ...
-
NetOps Specialist Senior
1 week ago
Leidos New Orleans, LA, United StatesDescription · $5,000 REFERRAL BONUS · View details here on the referral bonus: · $5,000 SIGN-ON BONUS · Leidos is looking to hire a NetOps Specialist Senior in New Orleans, LA to join our SMIT program. · SMIT is the largest IT services program for the Navy. Under the Service Man ...
-
Information Technology Specialist
1 week ago
Leidos New Orleans, United States· Leidos is looking to hire an Information Technology Specialist in New Orleans, LA to join our SMIT program. · SMIT is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport portion of NGEN-R, the Leidos team will deliver the core ...
-
NetOps Specialist Senior
1 week ago
Leidos Inc New Orleans, LA, United StatesDescription · $5,000 REFERRAL BONUS · View details here on the referral bonus: · $5,000 SIGN-ON BONUS · Leidos is looking to hire a NetOps Specialist Senior in New Orleans, LA to join our SMIT program. · SMIT is the largest IT services program for the Navy. Under the Service Man ...
-
Bistro Server
6 days ago
Marriott International Inc New Orleans, United StatesAdditional Information Pay: $15.30 · Job Number · Job Category Rooms & Guest Services Operations · Location Courtyard New Orleans Downtown Near the French Quarter, 124 Saint Charles Avenue, New Orleans, Louisiana, United States VIEW ON MAP · Schedule Full-Time · Located Remo ...
Enterprise Service Desk Specialist - Lafayette Square, United States - Leidos
Description
Description
Are you interested in being part of supporting the worlds most advanced and secure IT network? Any interest in a position where your performance will lead to future career growth opportunities?
As a member of the Leidos team, you will assist in the delivery of the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.
What will you do as a Help Desk Support Representative?
You will serve as the initial point of contact for IT-related problems and provide tier 1 level support which will consist of providing phone and online support to users, performing troubleshooting, resolving technical issues, and following escalation protocols as necessary. Additional duties will include:
Basic Qualifications:
Preferred Qualifications:
Pay Range: $26.27+/hr.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Original Posting Date:
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range -The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Enterprise Service Desk Specialist professionals in New Orleans
-
Derriona francois
Medical
-
jahaan wilks
positively, hard-working being