Jobs
>
San Francisco

    Technical Lead - San Francisco, United States - FrontApp, Inc.

    FrontApp, Inc.
    FrontApp, Inc. San Francisco, United States

    2 weeks ago

    Default job background
    Description


    Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale.

    Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes.

    With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations.

    More than 8,000 businesses across many different industries (manufacturing, logistics, travel, financial services, tech, etc.) use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth.

    Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty.

    Front has received numerous Great Place to Work accolades, including

    Y Combinator's list of Top Companies in 2023 ,

    #4 on Fortune's Best Workplaces in the Bay Area ,

    Inc. Magazine's 2022 Best Workplaces list ,

    Forbes Best Startup Employers 2022 List , and

    Best workplaces for Millennials 2022 list .
    We are looking for an experienced Full Stack technical lead to complete our Synchronous Communications engineering team.

    The Sync Comms team is focused on providing our customers with a seamlessly integrated chat experience inside of Front, allowing them to integrate and communicate with Front Chat and a variety of other chat providers.

    The Sync Comms team was formed in early 2024, so this role is a fantastic opportunity to join a new initiative and have a large impact as we iterate on customer feedback to rapidly improve how synchronous communications integrate with the rest of Front's platform.

    To be successful in this role you must have experience leading technical teams of software engineers, have proven software development skills, be comfortable taking on a product and business-focused engineering approach, and thrive within a small, dynamic, cross-functional team.

    What will you be doing?


    You will work closely with product managers and product designers on projects that improve Front's synchronous communications offerings, including integrations with other platforms.

    You will coordinate on project scope, assess technical complexity and risk, coordinate dependencies with other teams, mentor more junior engineers, and maintain a high bar for technical excellence on the team.

    You will also do a substantial amount of development, requiring you to conceptualize, design, implement, test, and launch improvements and integrations that expand Front's synchronous communications offerings.

    What skills and experience do you need?

    Experience leading teams of senior software engineers delivering everything from product-focused features and enhancements to new products.
    Industry experience building fast, reliable, real-time web-based applications.
    Fluency in a dynamic language like Javascript, Python, Ruby, or similar.
    Knowledgeable about modern web technologies and excited to learn new ones, e.g. ES6, TypeScript, React.
    Exposure to architectural patterns of a large, high-scale web application.

    Product minded:
    committed to building the best user experience.

    Business minded:
    understands the power of leveraging technology toward business outcomes.
    Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment.
    Understand the trade-offs in employing different engineering solutions to a problem, valuing pragmatism over idealism.

    Bonus:
    Experience with AWS technologies.
    Rigor in A/B testing, test coverage, and other web best practices.
    Experience working with complex data models at scale.

    Visas:
    Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time
    This position is open to Remote US
    The US hiring salary range for this full-time position is $150,000 - $235,000 USD.

    Individual compensation packages are based on factors unique to each candidate, including job-related skills, experience, qualifications, work location, training, and market conditions.

    At Front, we take a market-based approach to pay.

    In addition to cash compensation (base salary, which may include commissions or overtime pay where applicable), Fronteers are eligible to receive equity in the company.

    This resource will provide additional information on our location zone designations. If you have questions, please speak with a member of our recruiting team for additional information.

    Zone 1:
    USD $177,000 - $235,000

    Zone 2:
    USD $159,000 - $212,000

    Zone 3:
    USD $150,000 - $200,000
    These ranges may be modified by Front at our sole discretion in the future.
    What we offer
    Competitive salary
    Equity (we are post-series D & backed by some of the best VCs in the US)
    Private health insurance fully covered by Front
    Flexible Fridays - learn more

    here
    Flexibility to work from home 3 days/week (unless posted as a full-remote role)
    Mental health support with Modern Health
    Family planning support with Maven

    Frontprovidesequal employmentopportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

    #J-18808-Ljbffr
  • QSS

    Lims Technical Lead

    3 weeks ago

    QSS San Francisco, United States

    **Job Title**: LIMS Technical Lead (LABWARE) · **Location**: San Francisco, CA · **Duration**: Contract · - Job Purpose and primary objectives: Laboratory Information Management System (LIMS - Lab Vantage) · - Lab Vantage configuration · - Mentor and Build team · **Job Type**: Co ...

  • Sauron

    Infrastructure Technical Lead

    4 hours ago

    Sauron San Francisco, United States

    Who We Are · Sauron is the home security company of the future. Homeowners today lack compelling options when it comes to peace of mind against vulnerabilities, and total command and control of their home; there is no definitive, protective brand in the space. Leveraging cutting- ...

  • Electronic Arts

    Technical Lead

    2 weeks ago

    Electronic Arts Redwood City, United States

    Welcome to Maxis, home to tinkerers, craftspeople, & storytellers. Our drive is to inspire everyone to make a better world through creative play. As the developer of The Sims, we create games and experiences for millions of people around the world and are always looking for new w ...

  • Qcells

    Technical Lead

    2 weeks ago

    Qcells San Francisco, United States

    QCELLS seeks a talented and experienced technical professional to serve as Technical Lead to develop and enhance technology on the platform and Q2 Cloud Lending, that support various mission-critical business processes. · Candidate should be able to write code that others can u ...

  • Nightfall

    Technical Lead

    2 weeks ago

    Nightfall San Francisco, United States

    We are looking for an exceptional engineering leader to join our growing team at Nightfall. As a technical leader in the Engineering organization, you will drive execution, provide technical leadership, people development, recruiting top-level talent as well as hands-on developme ...

  • Stayflexi

    Technical Lead

    2 weeks ago

    Stayflexi San Francisco, United States

    [Full Time] Technical Lead at Stayflexi (United States) | BEAMSTART Jobs · Technical Lead · Stayflexi United States · Date Posted · 26 Jun, 2022 · Work Location · San Francisco, United States · Salary Offered · Not Specified · Job Type · Full Time · Experience Required · 3+ y ...

  • Prologis

    Technical Lead

    1 week ago

    Prologis San Francisco, United States

    Prologis, Inc. is the global leader in logistics real estate. In partnership with our customers and our communities, we develop modern, high-quality properties that set the standard for innovative building design and sustainability. Prologis owns or has investments in properties ...

  • HonorVet Technologies

    Technical Lead

    1 week ago

    HonorVet Technologies San Francisco, United States

    Minimum of five (5) years of experience aligning IT systems with organizational business processes. · • At least three (3) years of that experience must have been in a lead capacity. · • Must possess a Bachelor's degree in an IT-related or Engineering Field. · • Additional qualif ...

  • Nightfall AI

    Technical Lead

    4 weeks ago

    Nightfall AI San Francisco, CA, United States

    Nightfall makes safeguarding sensitive data for every application simple and seamless. Organizations, from startups to global brands, trust Nightfall's software platform and APIs to discover, classify, and protect sensitive data. We are looking for an exceptional engineer to joi ...

  • Wipro Limited

    Technical Lead

    2 weeks ago

    Wipro Limited San Ramon, United States

    Overview: · **Role Purpose** · - The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. _ · **Do** · - **Oversee and supp ...

  • Veza Technologies, Inc.

    Technical Lead

    2 weeks ago

    Veza Technologies, Inc. San Francisco, United States

    Job Description · Job DescriptionTechnical Lead - Backend Software Engineer · Are you a passionate and experienced backend software engineer with a knack for leadership? Do you thrive in building high-performing teams and delivering complex technical solutions? If so, we want to ...

  • HonorVet Technologies

    Technical Lead

    1 week ago

    HonorVet Technologies San Francisco, United States

    Minimum of five (5) years of experience aligning IT systems with organizational business processes. · • At least three (3) years of that experience must have been in a lead capacity. · • Must possess a Bachelor's degree in an IT-related or Engineering Field. · • Additional qualif ...

  • HCL Technologies

    Technical Lead

    2 weeks ago

    HCL Technologies San Francisco, United States

    Job Description (Posting). · it is strategic,T&M (1.) To ensure process compliance in the assigned module, and participate in technical discussionsorreview as a technical consultant for feasibility study (technical alternatives, best packages, supporting architecture best practi ...

  • PMG, Inc.

    Technical Lead

    2 weeks ago

    PMG, Inc. San Francisco, United States

    · Responsible for the day-to-day management of IT projects (including Application Services Projects, Technology Services Projects and Interval Software Services Projects) to ensure success through the initiation, planning, execution and closing phases. The Project manager establ ...

  • Infinite Computer Solutions

    Technical Lead

    2 weeks ago

    Infinite Computer Solutions San Francisco, United States

    Job descriptionMust have 8 to 12 years of hands-on expertise in Microsoft technologies: .NET framework 4.x Or .NET Core 3.x, C#, ASP.NET, C#.Net MVC5, including SOAP, RESTful, .NET and related technologies (JSON, XML, etc.), WEB API · Must Have 10 to 14 years of experience in da ...

  • Infinite Computer Solutions

    Technical Lead

    1 week ago

    Infinite Computer Solutions San Francisco, United States

    Job description · Must have 8 to 12 years of hands-on expertise in Microsoft technologies: .NET framework 4.x Or .NET Core 3.x, C#, ASP.NET, C#.Net MVC5, including SOAP, RESTful, .NET and related technologies (JSON, XML, etc.), WEB APIMust Have 10 to 14 years of experience in dat ...

  • Alert Enterprise

    Technical Lead

    1 day ago

    Alert Enterprise Fremont, United States

    AlertEnterprise Technology is about powering the future with Technology and make enterprises · and the world a safer place. We are at the heart of shaping and driving technology disruption · and digital transformation for our clients running AlertEnterprise products. We set the d ...

  • Elajika Inc

    Technical Lead

    2 weeks ago

    Elajika Inc San Francisco, United States Full time, contract

    Role Technical Lead (React Js)Location San Francisco CACustomer William Sonoma.Rate $65/hrNote One round of interview with the internal Panel no Client interview.Mandatory SkillsExcellent knowledge of HTML5 CSS3 React JSExcellent knowledge of Javascript JqueryExcellent knowledge ...

  • Imbue

    Technical Lead Manager

    1 week ago

    Imbue San Francisco, United States

    Summary · We are looking for a technical leader who can lead a strong team of versatile engineers both through direct guidance and by example. You will provide guidance to team members on their technical projects, from pair programming and code reviews to empowering them to make ...

  • AssistRx

    Senior Technical Lead

    2 weeks ago

    AssistRx West Valley City, United States Remote job

    SUMMARY: This position is responsible for leading and managing assigned technical teams in execution on agile development projects, in an enterprise environment utilizing structured SDLC processes. · Requirements · DUTIES AND RESPONSIBILITIES: · Makes recommendation to Product ...