Director of Event Services at The Oncenter - Syracuse, United States - ASM Global

Description

BE A PART OF THE EXCITEMENT

Embark on a thrilling journey with ASM Global, the global leader in venue management and live event production With an illustrious reputation as the foremost partner for venue management, ASM Global proudly oversees more than 350 venues worldwide. Our success in operating and investing in the world's most iconic stadiums, arenas, convention centers, and theaters is fueled by unparalleled dedication and profound expertise.

At ASM Global, we go beyond the ordinary. Our commitment to growth, resource optimization, and cutting-edge technology ensures not only the success of our endeavors but also the well-being of our internal team members. We strive to create a dynamic and enriching work environment while consistently delivering exceptional live experiences for our valued guests.

Here's your chance to be part of the magic ASM Global is thrilled to present an excellent and immediate opportunity for a Director of Events Services to join our dynamic team. This role will play a pivotal part in supporting various functions at The Oncenter Convention Center, Arena, and Theaters, contributing to the vibrant tapestry of unforgettable live events. Join us as we continue to redefine the boundaries of entertainment and create memories that last a lifetime

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FLSA Status: Full-Time/Exempt

Union Code: Non-Union

Union Dues: No

Pay Rate: $90,000/year +

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THE ROLE

As the Director of Event Services at The Oncenter, you will be responsible for the overall coordination and execution of all Convention Center events (banquets, meetings, trade shows, auto show, etc.).

WHAT TO EXPECT

+ Oversee all aspects of facility operations related to events in the Convention Center.

+ Directly supervise Event Managers and Event Coordinators in the Event Services Department.

+ Monitor and supervise facility set-up when necessary.

+ Work with Oncenter staff and others to resolve any outstanding issues.

+ Attend appropriate planning, organization, and other event and facility meetings.

+ Assist in annual budget preparation for department.

+ Prepare reports of monthly event activities for submission to the General Manager.

+ Develop standard operating procedures for the Event Services Department and monitor their compliance.

+ Hire, train, and evaluate all event services staff.

+ Plan, organize, and assign all day-to-day work assignments for Event Managers.

+ Maintain positive employer/employee relations and labor relations.

+ Assist with employee development and coach department personnel to work to full potential.

+ Recognize employees who meet or exceed expected levels of performance.

+ Identify corrective action procedure needs for employees whose performance or conduct does not meet required levels.

+ Conduct performance appraisals.

EDUCATION & EXPERIENCE

+ Bachelors Degree from a four-year college or university.

+ Five to seven years of experience coordinating events in a multi-purpose facility which services conventions, exhibits, trade/consumer shows, athletic events, concerts, sales meetings, food and beverage functions.

+ Three to five years related supervisory experience.

+ Working knowledge of the principles of facility management, services, and equipment for a similar facility.

SKILLS YOULL NEED

+ Excellent organizational, planning, and interpersonal skills

+ Good written and verbal skills

+ Ability to prioritize multiple projects

+ Supervisory experience required.

+ Remain flexible and adjust to situations as they occur.

+ Demonstrate problem-solving and communication skills.

PHYSICAL ABILITIES

+ Must be able to walk/stand/sit for long periods of time.

+ You may be required to work both indoors and outdoors as required by the function.

+ Must have the physical ability to maneuver around facility(ies), at times, walking and/or standing up to 8-10 hours daily.

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NOTE: This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of anyone incumbent. The knowledge, skills, and abilities may be acquired through combination of formal schooling, self-education, prior experience, or on-the-job training.

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Applicants who need reasonable accommodations to complete the application process may contact

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.