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Syracuse

    Director of Event Services at The Oncenter - Syracuse, United States - ASM Global Group

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    Description

    Job Title:
    Director of Event Services


    Department:
    Event Services


    Reports To:
    General Manager


    FLSA Status:
    Full-Time / Exempt


    Union Code:
    Non-Union


    Salary Range:
    $70,000 – $95,000


    THE ROLE


    As the Director of Event Services at The Oncenter, you will be responsible for the overall coordination and execution of all events held at The Oncenter facilities.


    WHAT TO EXPECT
    Oversee all aspects of facility operations related to events.

    Directly supervise Event Managers and Event Coordinators in the Event Services Department.

    Monitor and supervise facility set-up when necessary.

    Work with Oncenter staff and others to resolve any outstanding issues.

    Attend appropriate planning, organization, and other event and facility meetings.

    Assist in annual budget preparation for department.

    Prepare reports of monthly event activities for submission to the General Manager.

    Develop standard operating procedures for the Event Services Department and monitor their compliance.

    Hire, train, and evaluate all event services staff.

    Plan, organize, and assign all day-to-day work assignments for Event Managers.

    Maintain positive employer/employee relations and labor relations.

    Assist with employee development and coach department personnel to work to full potential.

    Recognize employees who meet or exceed expected levels of performance.

    Identify corrective action procedure needs for employees whose performance or conduct does not meet required levels.

    Conduct performance appraisals.


    REQUIREMENTS
    Bachelor's degree from a four-year college or university.


    Five to seven years of experience coordinating events in a multi-purpose facility which services conventions, exhibits, trade and consumer shows, athletic events, concerts, sales meetings, food and beverage functions.

    Three to five years related supervisory experience.

    Working knowledge of the principles of facility management, services, and equipment for a similar facility.


    SKILLS YOU'LL NEED
    Excellent organizational, planning, and interpersonal skills

    Good written and verbal skills

    Ability to prioritize multiple projects

    Supervisory experience required.

    Remain flexible and adjust to situations as they occur.

    Demonstrate problem-solving and communication skills.


    PHYSICAL ABILITIES
    You may be required to work both indoors and outdoors as required by the function.

    Must have the physical ability to maneuver around facility(ies), at times, walking and/or standing up to 8-10 hours daily.


    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons.

    This document in no way states or implies these are the only duties to be performed by the employee occupying this position.


    ASM Global / The Oncenter is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply.

    VEVRAA Federal Contractor. Applicants who need reasonable accommodations to complete the application process may contact


    Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

    Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful.

    They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

    #J-18808-Ljbffr


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