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    Senior Services Territory Manager - Jacksonville, United States - SUEZ - Water Technologies & Solutions

    SUEZ - Water Technologies & Solutions
    SUEZ - Water Technologies & Solutions Jacksonville, United States

    1 week ago

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    Description
    Senior Territory Manager - ES Services

    Veolia Water Technologies & Solutions (VWTS)- Engineered Systems is seeking a key member of our Field Service Management team in the Southeast region leading a team of four to six experienced professional field leaders, and supervising our region's most complex projects.

    Working in collaboration with other senior leaders, you'll provide strategic leadership on our commercial strategy and overall customer service for the territory while working with the commercial leadership, engineering and sales teams to grow our projects portfolio.


    Our Southeast territory is growing quickly and this dynamic role involves overseeing complex cross-functional projects and operations & maintenance contracts.

    This opportunity is best suited for a true people leader with a proven track record of hiring and developing top talent.

    You'll leverage your business acumen, project management know-how and industrial water experience to profitably run industrial sites and complex projects that address hard-to-treat water challenges.

    If you like the idea of doing meaningful work with a company that's doing big things to address complex water scarcity challenges, here's more

    What you will be responsible for:
    Lead fulfillment of the Veolia Water Field Service activities for all customers within the assignedgeographic region/customer base
    Responsible for all FieldService operational metrics within geography, including Environmental, Health

    and Safety, quality of service, utilization, and cost to serve
    Own operation ofcontracts, and management of customer relations in assigned geography.
    Responsible forlifecycle management of all assets within the geography, ensuring the team hasnecessary tools, and skills to prevent failures and deterioration of equipment
    Co-own revenue andcost numbers with commercial leaders
    Co-responsible for contracts renewal and growth opportunities within the assigned geography
    Help identify anddrive productivity projects in the region
    Responsible for buildinga passionate team and holding them responsible for day-to-day fulfillment
    Work closely with the Commercial team to develop servicedemand forecasts to ensure adequate resource supply
    Partner with humanresources and training team, direct staffing activities in the geography,including recruitment, selection and training of staff
    Responsible for developingField Managers and Field Service Representatives with necessary skills to

    successfully meet fulfillment obligations
    Own development ofstrong succession plans for the region
    Review Voice ofCustomer survey results and own closure of identified deficiencies
    Drive timely closureof customer issues or audit findings in region
    Communicate withleadership and supporting functions, and request necessary resources when

    something is off target
    Foster a culture of service excellence, anddrive continuous improvement within the geography.
    Other duties as assigned

    What will you bring to the table (Skills/Experience):
    Required
    BS degree in a technical field - for example Chemistry, Chemical Engineer, Mechanical or Electrical Engineering or equivalent experience.
    Minimum seven years' experience in industrial water and wastewater (food & beverage or micro-electronics water treatment solutions)
    7+years leadership experience
    Ability and willingness to travel within assigned geography, with an estimated travel of 40 to 60%

    Desired
    Ability andwillingness to work in and lead cross-functional teams
    Demonstrated Program /Project management skills
    Computer proficientwith ability to learn other software applications
    Strong service-relatedbackground
    Experience managing adispersed workforce and strong leadership skills
    Purpose driven/passionate in making a difference for our planet
    Growth mindset and strong commercial skills
    Talent for developing people

    What will you enjoy from working with us?

    • Opportunity for new challenges We are growing
    • A commitment to the growth and development of our people
    • Competitive pay and benefits including retirement savings plans (401k, RSP etc.)
    • Strong leadership team
    • An organization that gives back.
    • An award winning organization that you will be proud to work for
    #J-18808-Ljbffr
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