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    Assistant Service Manager - Hollywood, United States - Highmarkres

    Highmarkres
    Highmarkres Hollywood, United States

    6 days ago

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    Description

    ** Assistant Service Manager**

    **Job Category****:** Maintenance **Requisition Number****:** ASSIS04062 Showing 1 location **Job Details**

    **Description**

    **Purpose:** Assist with organizing, directing and managing the overall maintenance and preservation of the Community with 450 units and/or more.

    **Qualifications:**

    Minimum of 3 years of experience in make-ready and on-site apartment maintenance

    Must have average written and oral communication skills in English

    Bilingual in Spanish a plus

    Must be able to direct, motivate, train and develop subordinates

    General knowledge of building codes and laws applicable to the community (i.e. Freon recover, electrical, plumbing, swimming pools)

    High school diploma

    Valid drivers license and reliable transportation

    Leadership skills

    **Special Licenses or Certificates Required:** A/C Certification I & II

    **Essential functions include (but are not limited to):**

    Assists the Service Manager in all maintenance related task:

    + Supervising maintenance staff and ensure all areas of the community are maintained.

    + Supervises proper levels of inventory, as needed with approval

    + Assist with contractors and become knowledgeable of competitive pricing of supplies

    + Implementing, and supervising training program for the use of safety equipment in keeping with SDS

    + Tracking, monitoring and following up on resident work orders in Yardi to ensure requests are completed within 24 hours

    + Apartment inspections and walk through check list on all vacant units

    Must be able to lead and mentor the maintenance staff by assisting with skill development and knowledge

    Assist by leading the maintenance staff by example

    Responds to emergency calls thru the on-call monitoring service per policy

    Makes general appliance repairs, carpet repairs, A/C repairs and electrical repairs

    Performs carpentry work, welding, painting and plumbing duties as required

    Moves appliances, with assistance, using appliance Dolly

    Installs appliance and electrical fixtures as required

    Reports any maintenance problems and ensure repairs are correctly completed in a timely manner

    Lead and/or participates in an ongoing community preventive maintenance program

    Adheres to and complies with company safety policies and rules and OSHA safety standards that are applicable for the safe performance of the jobs

    Participate in training program for the use of safety equipment in keeping with SDS

    Assists Team in achieving positive Satisfacts reports by providing professional and courteous customer service.

    Assists with resident functions as required

    Maintains courteous and helpful demeanor with resident, prospective residents, co-workers, vendors, etc.

    Works on-call, overtime, weekends, holiday and evening work as required

    Must have mode of communication in which to be contacted at home and to respond in cases of emergency

    May be transferred or assigned to work at another Highmark Community

    Complies with all policies as outlined in the Operations Manual

    Adheres to company key procedures

    Maintains a clean and orderly shop

    Performs other duties as assigned by Service Manager (Community Director and/or Assistant Community Director in Service Managers absence)

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Preferred**

    Technical/other training or better in Other.

    **Experience**

    **Licenses & Certifications**

    **Preferred**

    Drivers License

    A/C Cert 1

    A/C Cert 2

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