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    Client Partner- Digital Transformation - New York, United States - iLink Digital

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    Job DescriptioniLink is looking for experienced, hands-on, execution-oriented Client Partners preferably with a background in Client Management, Account Management, Product and Program Management to own and manage iLink's business and its growth with its customers.

    This is an exciting position that requires a highly motivated individual to manage relationships, develop business strategies, and enable digital transformation for our customers.


    Location:
    New York, Seattle, DallasRequirements

    • Minimum 8 years of work experience in client management, account management including some experience with Program Management or Technology Delivery Management roles post Bachelors.
    • Create a strategic relationship with key client stakeholders including IT Leaders, Engineers, Enterprise Architects, and C-Level executives such as CIOs, CTOs, CROs and CDOs
    • Mine for opportunities, establish connections and grow business
    • Ability to articulate and present digital transformation ideas and trends to executives and decision-makers and
    • Have direct responsibility for business relationships and customer satisfaction and drive success measured by renewals and new revenue growth.
    • Organize Quarterly Business Reviews (QBRs) between client leadership, iLink executives, and delivery leadership.
    • Handle SoWs, work orders, and MSA related discussions. Resource and invoice projections for managed accounts.
    • Good understanding of technical delivery processes and best practices. Ability to lead status presentations and manage stakeholders.
    • Excellent business acumen and interest in technology to understand the application of various technologies to business problems and use cases.
    • Work closely with delivery teams and customers to ensure that client expectations are met in terms of delivery quality and timelines.
    • Knowledge in any of the technology areas such as Data and AI, Power Platform, Salesforce, Out systems etc.
    • Sound knowledge and experience on modern cloud data technologies (Microsoft / Snowflake / AWS / GCP) BenefitsCompetitive salariesMedical InsuranceEmployee Referral BonusesPerformance Based BonusesFlexible Work Options & Fun CultureRobust Learning & Development ProgramsIn-House Technology Training


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