Senior Program Coordinator - Grayslake, United States - College of Lake County

Description

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Posting Details

Posting Detail Information

Posting Number S02638

Position Title Senior Program Coordinator

Internal Position Title Senior Program Coordinator

Department Business Solutions

Position Type Staff

Job Family Specialist

Job Summary

Are you ready to make an impact? Are you ready to take on a new job that provides a platform for you to grow yourself and your career while you help others acquire skills to grow themselves and their careers, too? The College of Lake Countys Community Programs division is a fun, lively, fast-paced, diverse and inclusive work environment that develops and delivers noncredit, job skill training programs that help Individuals, entrepreneurs and employers develop the necessary skills to advance careers and businesses. If youre a driven professional with great communication skills who excels at identifying needs, finding creative solutions, organizing programs/events, collaborating with partners, and want to make a difference in others lives, this is an opportunity for you.

This role holds the following responsibilities:

+ Plans, implements, and coordinates short term courses that lead to skill and/or career advancement after analyzing market and employer needs.

+ Develops excellence in noncredit courses by identifying appropriate curriculum, supporting facilitators, supporting student recruitment efforts and managing all related systems and processes for successful delivery.

Why choose the College of Lake County for your next opportunity?

The College of Lake County ( CLC ) offers a competitive salary, excellent benefits that includes Blue Cross Blue Shield of Illinois health, Delta Dental and Superior Vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a compressed work week in the summer (Closed Fridays), generous vacation, sick and personal time off and 14 paid holidays each year.

CLC is a comprehensive community college located in northeastern Illinois committed to being an innovative educational institution providing life-changing paths for our students by offering exceptional learning experiences. CLC achieved a milestone in 2023 with its designation as a Leader College. This national recognition awarded by the Achieving the Dream Network is the result of improved student outcomes through the CLCs relentless commitment to transformational change and the implementation of innovative practices within the student success model over the past few years.

CLC aspires to be a place where every student succeeds, every employee thrives, so that every business achieves and every community grows. Our mission is to be innovative and value-driven in supporting student success through developing and encouraging employees.

Required Qualification(s)

+ Bachelors degree

+ A minimum of two (2) years of experience in a professional environment developing, overseeing and/or supporting programs, including, but not limited to events, workshops, training sessions, formal education, conferences, and meetings.

+ Ability to utilize computer technology to access data, maintain records, generate reports and communicate with others.

+ Ability to work in a highly collaborative environment.

+ Demonstrated experience in development and cultivation of partnerships with internal staff and representatives of external organizations.

+ Ability to communicate effectively with varying levels of staff and external agencies.

+ Proven ability to work effectively with individuals and teams from diverse backgrounds and professional responsibilities.

+ Solid analytical skills, strong attention to detail, and excellent organizational skills with the ability to plan and prioritize work.

+ Excellent oral and written communication skills, strong interpersonal and presentation skills, and project management skills.

Desired Qualification(s)

+ Three (3) or more years professional experience.

+ Experience developing and marketing professional training programs, using market research and data to identify programming areas and qualified instructors to grow the department.

+ Experience working with certifying and licensing agencies and programming professional courses/training in a formal business or educational environment.

+ One (1) or more years of supervisory experience.

+ Bilingual in Spanish and English.

Posting Date 04/16/2024

Closing Date 05/07/2024

Expected Start Date

Special Instructions Summary

For those being interviewed: If selected for an interview, plan to lead a 1015-minute mock meeting with managers to propose a new training course, or courses, that are needed by all three of the following audiences:

+ Entrepreneurs or small business owners with 1-500 employers,

+ employers with 501+ employees, and

+ individuals seeking to develop job skills for either new employment or career advancement.

Quote a minimum of two (2) sources and provide sound rationale supporting your proposal. Familiarize yourself with existing noncredit programming so as not to duplicate already offered training. Slides may be used but are not required.

Please note that candidates selected for a conditional offer will undergo verification of the required degree.

Pay Rate $47,488/year

Full-Time/Part-Time Full-Time

Location Grayslake

Total Hours per week 40.00

Work Schedule

Monday-Friday 8 a.m. to 4:30 p.m.

This position may require availability outside of the standard business day (weekend/evening open house, focus groups, networking events, meetings, etc.)

Software Testing Required Excel, MS Word, Outlook, Powerpoint

Interview Process Requirements Presentation

EEO Statement

The College of Lake County is an equal opportunity employer and has a strong commitment to diversity. In that spirit, it seeks a broad spectrum of candidates including minorities, women and people with disabilities.

Summary of Essential Functions

Project and Process Management (45%)

+ Plans, develops, coordinates, executes and evaluates noncredit open-enrollment coursework for professionals, entrepreneurs and employers, maximizing offerings across shared markets.

+ Proposes, plans, develops, coordinates, executes and evaluates noncredit coursework for employers based on identified skill gaps and talent development objectives.

+ Recruits, evaluates, trains and supports instructors, ensuring adequate resources to achieve teaching and learning excellence. Provides individual student support and classroom management as needed.

+ Analyzes enrollment in assigned programs, communicates additional marketing needs, evaluates financial requirements, reviews student feedback and determines inclusion of course in future offerings.

+ Obtains appropriate licensing, certification and approval of current and future programs from recognized boards and agencies empowered to establish and ensure training standards are met and maintained.

+ Manages implementation of scholarships, grants, and other financial opportunities for relevant programs. Reports on fund dispersal to granting institutions and College offices.

+ Maintains knowledge of all College policies, procedures, and appropriate technology systems to inform, evaluate and update internal processes.

Customer Service (30%)

+ Analyzes workforce needs in the region, research current education providers, determines viability within department and selects relevant curriculum or pertinent source of curriculum design.

+ Benchmarks current and developing programs while maintaining knowledge of training best practices in assigned program areas.

+ Conducts evaluations of learner, entrepreneur and employer aspirations to inform creation of coursework or referral to existing College programs or employment partnerships.

+ Evaluates department systems, policies and procedures to better the products, services, tools and platforms to support progress towards goals.

+ Tracks and reports progress towards established department goals.

Other (25%)

+ Supports learner, entrepreneur and employer recruitment through Information sessions, representation at campus and community events, establishing and maintaining connections for direct advertising and advising department-wide marketing strategies.

+ Reviews content for print and web advertising each semester, provides access to necessary documentation and provides feedback from related stakeholders.

+ Establishes and maintains partnerships with relevant entities connected to current and planned programs.

+ Represents department on internal and external committees, boards and professional organizations upholding college values to represent the department and institution as a quality, equitable learning resource.

Follows all institutional and regulatory policies, procedures and standards. Utilizes self-appraisal to determine progress in meeting performance management system objectives and career goals.

Performs other related duties as assigned.

WORKING ENVIRONMENT :

Ability to interact with public (internal/external) continuously. Ability to sit, walk, and stand frequently. Ability to bend, squat, climb, kneel, twist, lift 0-50 lbs, lift 50+ lbs, carry 0-50 lbs, carry 50+ lbs, and push 0-300 lbs. occasionally.

Posting Specific Questions - supplemental questions

Required fields are indicated with an asterisk (*).

+ * Do you have a Bachelor's degree or higher?

+ Yes

+ No

+ * Do you have a minimum of two (2) years of experience in a professional environment putting together, overseeing and/or supporting programs (e.g., training sessions, formal education, conferences, meetings, etc.)?

+ Yes

+ No

+ * Do you have a minimum of three (3) years related experience?

+ Yes

+ No

+ * Do you have a minimum of one (1) year of supervisory experience?

+ Yes

+ No

+ * Are you bilingual and proficient in Spanish and English?

+ Yes

+ No

Applicant Documents

Required Documents

+ Resume

+ Cover Letter

Optional Documents

+ Unofficial Transcript 1

+ Other Document

+ Media Portfolio

+ Design Portfolio

+ Curriculum Vitae

+ Unofficial Transcript 2

+ Unofficial Transcript 3

+ License/Certification