Program Coordinator - Evanston, United States - Northwestern University

Northwestern University
Northwestern University
Verified Company
Evanston, United States

3 weeks ago

Mark Lane

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Mark Lane

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Description

Provides management for an education, research &/or operations program/project, recommending goals, assessing feasibility and ongoing performance & providing day-to-day oversight of administrative & operational functions.

The program/project is summarized below.

(Definitions:


Program:
plan or system of taking action toward a goal


Project:
planned actions with specified beginning & end.)

Flexible remote work:
This position is eligible for remote work and more information will be discussed during the interview.


Specific Responsibilities:


  • Administration_
  • Manages day to day operations.
  • Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained.
  • Manages design and development of program databases; compiles & analyzes data; prepares reports.
  • Reviews processes and recommends changes to incorporate stateoftheart technology as appropriate into administrative, recruitment, marketing, and educational components.
  • Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives.
  • Acts as liaison to IT to ensure technology systems are properly installed & maintained.
  • Budgets & Financial_
  • Participates in budget preparation.
  • Maintains budget & associated analysis & reports.
  • Enters individual &/or summary of transactions into journals &/or general ledger or other NU enterprise system.
  • Reviews; ensures approval based on alternatives regarding practice & policy; analyzes and classifies transactions in accordance with established chart or coding of accounts; creates new accounts; prepares, processes, reconciles & provides receipts (as appropriate) for transactions.
  • Processes transfer &/or appropriation charges & may balance &/or close accounts.
  • Troubleshoots problems; performs vendor/account research as needed; obtains additional information or provides instruction & guidance by phone, US or e
- mail from customers/vendors; corrects or escalates.

  • Communication, Outreach & Recruitment_
  • Develops coordinated, consistent marketing and brand messages.
  • Creates stateoftheart website.
  • Incorporates social media and networking into program/project aspects as appropriate.
  • Strengthens partnerships with external resources by defining, promoting and marketing benefits of participation and involvement to the organization.
  • Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project.
  • Reviews market trends to recommend future plans to increase revenue, participation, engagement, etc.
  • Evaluation_
  • Observes program sessions and interacts with participants for purpose of gaining consumer insight, growing and strengthening program knowledge, and optimizing client satisfaction.
  • Coordinates the collection, analysis & reporting of required information for surveys, review documents, public information documents, etc.
  • Analyzes evaluation data from instructors, students, participants, etc. to assist in program/project development and updates.
  • Implements corrective actions required as a result of surveys or other indicators.
  • Events_
  • Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
  • Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU.
  • Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.
  • Faculty Support_
  • Provides support for preparation of Promotion & Tenure cases.
  • Initiates FASIS appointment paperwork.
  • Arranges colloquium & seminar coordination, & faculty travel planning.
  • Supports faculty in development and approval of new courses, faculty payments, classroom coordination, evaluations, and grading.
  • Grants & Contracts_
  • Partners with NU development office and grant manager to identify and seek program funding.
  • Works closely with faculty to encourage and help undergraduate students arrange research.
  • Prepares proposals; provides administrative guidance for grant preparations including budgets and justifications.
  • Identifies grant funding.
  • Human Resources_
  • Ensures human resources programs, policies, & procedures are implemented & consistently applied.
  • Coordinates all or portions of the talent management lifecycle (sourcing, selecting, developing, coaching, rewarding, recognizing, managing information & optimizing talent.)
  • In consultation with management & Central HR, administers HR solutions.
  • Maintains excellent working relationship with Office of Human Resources.
  • Program Development_
  • Manages program/project curriculum, seminars, presentations, workshops, learning experiences, chat rooms, websites, social netw
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