Program and Volunteer Coordinator - McHenry, United States - GiGi's Playhouse, Inc.

Description

Founded in 2003, GiGi's Playhouse Inc.'s mission is to change the way the world views Down syndrome through national campaigns, educational programs, and by empowering individuals with Down syndrome, their families, and the community.

All programs are free and are therapeutic in nature.

Each one of our programs is designed to work on specific skill development, including speech and language, literacy, socialization and fine and gross motor skills.

GiGi's Playhouse currently has over 50 locations across North America and growing by several locations annually.

GiGi's Playhouse offers innovative programs for children and adults with Down syndrome, designed to develop confidence and the development of a broad variety of skills - educational, therapeutic and career development.

The Program Coordinator facilitates the implementation of all programs, and ensures they operate effectively. This includes making sure they are properly staffed with skilled and trained volunteers and follow structured curriculums.

Interacting well with people at all levels of the organization is necessary - daily communication with staff, volunteers and participants with Down syndrome and their families will be needed in this role to be successful.

A flexible schedule is a must, as you may be needed to oversee or cover programs when needed, including some evenings and weekends.

All staff members are the face of GiGi's Playhouse and play an essential role representing GiGi's to families, volunteers, donors and community members.

Reports To:
Executive Director and/or a Board Member


Essential Job Functions:

• Program Oversight and Continuous Improvement
• Ensure all programs at the Playhouse meet the stated objectives and branding messages delivered by the GiGi's Playhouse national office
• Maintain a project log for ongoing improvement of current programs and activities to help inform better solutions
• Partner with National Program Director to leverage and continually improve centralized strategies and tools for program execution and volunteer management.
• Volunteer Management
• Represents GiGi's Playhouse at Volunteer Recruitment events within the community
• Ensure all programs and activities are fully supported for the needs of the Playhouse, and meeting with them on a regular basis to keep up to date on needs and news
• Maintains open communication with the Executive Director to ensure volunteer needs are covered and successful programs and events are delivered
• Recruit new volunteers to ensure the Playhouse is continually supported for all programs and other Playhouse needs, leveraging community organizations, universities and other local resources
• Orients, onboards and trains new volunteers
• Maintains volunteer information in GiGi's Playhouse database, including entering volunteer demographics, availability, interests
• Schedules volunteers to best accommodate curriculums
• Oversee volunteer Literacy Coordinator and Math Coordinator
• Coordinates Volunteer Recognition events for all Playhouse Volunteers, a minimum of two times per year
• Coordinates with staff for social media, website and blog entries relating to volunteer impact, recognition, and stories
• Program Impact, Participation and Volunteer Hours
• Becomes an expert at Salesforce (relational database tool) to document and track volunteer activity and program participation, including reporting on trends
• Continually seek opportunities to track program impact and document it in Salesforce, while minimizing program interference and volunteer paperwork
• Program Marketing
• Updates online calendar with all programs and events, at least 6 weeks in advance
• Continually captures success stories, quotes and quality pictures during programs for use in marketing efforts
• Program Strategy and Planning
• In partnership with Program Committee and/or Site/Executive Director, define long term (612 months) program plan, including program sessions, themes, rolling out new programs, etc.
• Work with Playhouse families to understand additional demand for new program types, better program times, themes, etc. to ensure the Playhouse is meeting the needs of families while remaining consistent with the GiGi's mission.
• Events
• Assist with events and event committees as requested by Site/Executive Director

Competencies

• Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
• Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
• Written and oral communication: Ability to express i