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Los Alamitos

    Host/Hostess - Los Alamitos, United States - Katella Deli

    Katella Deli
    Katella Deli Los Alamitos, United States

    3 weeks ago

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    Description


    Essential Duties and Responsibilities
    The essential functions include, but are not limited to the following:


    • Greet and seat guests, presents menus, and inform guest of special menu items.
    • Treats guests in a manner to ensure their complete satisfaction.
    • Takes names on a waiting list, and accurately quotes wait times.
    • Runs the floor plan board.
    • Observes tables and keeps track of clean, dirty, and occupied tables.
    • Answers phone calls and questions concerning the menu and restaurant.
    • Cleans, organizes, and stocks menus at host area.
    • Interacts with guests coming in and as they leave, ensure a positive dining experience.
    • Maintains restrooms throughout shift.
    • Performs other duties as assigned.


    Minimum Qualifications (Knowledge, Skills, and Abilities)

    • Excellent communication skills (verbally interacts with management, servers, team members and guests)
    • Must be able to read, write and determine wait time based on company's procedures.
    • Strong organizational skills and ability to multi-task
    • Knowledge of workplace safety procedures
    • A willingness to work mornings, evenings, weekends, and holidays as required.
    • California Food Handlers card is required for all food service employees who prepare, store, and serve food.
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