Jobs
>
Pigeon Forge

    Park Informational Ambassador - Pigeon Forge, United States - Dollywood

    Dollywood
    Dollywood Pigeon Forge, United States

    6 days ago

    Default job background
    Part time
    Description

    At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel.We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

    Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It's not a difference you can touch or see - it's a difference you can feel. We are seeking a Park Informational Ambassadorfor Dollywood Resorts who will embody the heart and soul of our mission of creating memories worth repeating while caring deeply about our brand.

    We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. We seek an individual who can bring the vision of the resorts to life. The right Park Informational Ambassador checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

    The Information Ambassador position is responsible for proactively assisting guests with information and recommendations for their day. This position is designated to have a high focus on positive guest interactions including, but not limited to, answering questions, being welcoming, exuding a positive countenance and demonstrating an overall enthusiastic demeanor.

    Additionally, the ideal candidate will be able display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

    Summary of Essential Functions and Responsibilities

    • Attend the morning PIC meeting; then, hold a brief meeting with other Information Ambassadors to discuss assignments and park updates for the day.
    • Assist ushers and PIC to ensure show times are posted accurately each day. If a show is cancelled for any reason, be on hand to assist guests by providing proper information.
    • Assist in crowd control and ensure guests are given proper attention and help with questions.
    • Communicate with the PIC for the day regarding Entertainment needs.
    • Initiate friendly interaction with guests.
    • Inform guests of park events and areas of interest.
    • Answer questions from guests.
    • Be knowledgeable of locations on park, services available, restaurant menus, show schedules, special event happenings.
    • Maintain a friendly and cooperative attitude toward guests and co-workers.
    Management reserves the right to change and/or add to these duties at any time.

    Education and Experience Required
    • Minimum 18 years of age.
    • High school diploma or GED required.
    • Excellent verbal communicator - consistent and detailed.
    • Must successfully pass a pre-employment background check.
    Knowledge, Skills, and Abilities
    • Excellent verbal communicator - consistent and detailed.
    • Must successfully pass a pre-employment background check.
    • Must reflect Dollywood's image by being genuinely friendly and caring and by taking pride in their work
    • Must be self-motivated and disciplined
    • Must be able to prioritize and complete work assignments on a timely basis
    • Must maintain strict confidentiality and judgment regarding privileged information
    • Must be committed to continuous improvement.
    • Must have professional appearance with good personal hygiene
    • Must promote and support a "team" work environment by cooperating and helping co-workers
    • Must adapt to changes easily
    • Must enjoy a fast-paced, dynamic environment
    • Must show appreciation to others
    • Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
    • Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
    • Handle a high volume of guests at theater without creating unnecessary and/or unproductive stress in the workplace.
    • Able to tolerate various temperatures while working outdoors.
    • Able to maintain good personal hygiene
    • Able to get along with other employees to work out problems and resolve conflicts
    • Able to comprehend instructions and retain information
    • Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
    • Able to be productive in a fast-paced, dynamic environment
    • Able to be flexible to handle frequent changes in priorities
    • Able to prioritize tasks and complete assignments on time
    • Able to operate/drive a company vehicle with valid TN driver's license
    • Able to add, subtract, multiply and divide with accuracy.
    • Able to communicate effectively using standard English grammar and punctuation
    • Must wear costume as outlined by Entertainment team.
    • Ability to bend over and discreetly seat guests, pick up debris.
    • Able to bend at the waist and knees multiple times throughout a shift.
    • Able to lift 20 lbs.
    • Need finger movement to handle tickets and/or counters.
    • Able to see far and near.
    • Able to push and/or pull.
    • Ability to work with and tolerate detergents and chemicals utilized in the area.
    • Able to wear all PPE as required.
    • Ability to climb steps.
    The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.


  • tapwage Pigeon Forge, United States Part time

    Job Details · Description · At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this p ...

  • Snowbird Lodge

    Chef de Cuisine

    4 weeks ago


    Snowbird Lodge Gatlinburg, United States

    ALL ROADS LEAD TO YOU... · Our goal is to be the best job you'll ever have in the hospitality industry. No joke, it's what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job opening ...

  • LOCAL GOAT TAVERN OF PIGEON FORGE LLC

    Host/Hostess

    2 weeks ago


    LOCAL GOAT TAVERN OF PIGEON FORGE LLC Pigeon Forge, United States

    We are currently looking for highly energetic Host & Hostesses to join us here at the Local Goat, we are a one of a kind farm to table concept, and we are looking for team members who can appreciate the passion we have for that. We are looking for exuberant personalities and amaz ...

  • Westgate Resorts

    Front Desk Agent

    3 weeks ago


    Westgate Resorts Gatlinburg, United States

    Job Description · Job DescriptionCompany Description · Starting pay rate: $16 / hour - Use our Daily Pay benefit and get access to your pay as you need it. · About Westgate Smoky Mountain Resort & Spa: · Adjacent to Great Smoky Mountains National Park, the most-visited national p ...

  • Westgate Resorts

    Front Desk Agent

    2 weeks ago


    Westgate Resorts Gatlinburg, Tennessee, United States Permanent

    Job Description · As a Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention to detail contribute t ...

  • Westgate Resorts

    Front Desk Agent

    1 week ago


    Westgate Resorts Gatlinburg, Tennessee, United States Permanent

    Job Description · As a Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention to detail contribute t ...

  • Westgate Resorts

    Front Desk Agent

    4 weeks ago


    Westgate Resorts Gatlinburg, United States

    Job Description · As a Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention to detail contribute t ...


  • Bluegreen Vacations Sevierville, United States

    At Bluegreen Vacations, you have an opportunity to meet face to face with guests who are seeking a better way to travel. As a Guest Receptionist (Receptionist / Customer Service Representative) you will serve as our "Ambassador of First Impressions": · Greet guests as they arriv ...

  • Anakeesta, LLC

    Park Ambassador

    1 month ago


    Anakeesta, LLC Gatlinburg, United States SEASONAL

    Join us in September for some fanstastic fall fun Imagine a rewarding job, working with the nicest people, surrounded by the best views downtown Gatlinburg, Tennessee has to offer Anakeesta is an award-winning adventure theme park that creates unique outdoor experiences at the to ...


  • Wyndham Destinations Sevierville, United States

    We Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across ...

  • Westgate Resorts

    Front Desk Agent

    4 weeks ago


    Westgate Resorts Gatlinburg, United States

    Company Description · Starting pay rate: $16 / hour - Use our Daily Pay benefit and get access to your pay as you need it. · At River Terrace Resort, you can enjoy an incredible work environment in the heart of downtown Gatlinburg, Tennessee, overlooking the scenic Little Pigeon ...


  • Anderson Hospital Maryville, United States Full time

    Job Details · Description · Job Summary : · The Patient Access Associate assists in maintaining a well-organized and functional practice and promotes safe and effective care of patients through support services. The Patient Access Associate performs clerical duties for the pr ...


  • IGT Solutions Knoxville, United States

    Position: Customer Service · Location: Knoxville, TN Work From office) · Language : English/ Spanish · Job Description · Voice (inbound) - As a customer service representative (Bilingual), your activities would include handling requests related to reservation cancellations, chang ...


  • Anderson Hospital Maryville, United States PRN

    Job Details · Description · Job Summary: · To apply prescribed ultrasonography for diagnosis in accordance with policy and procedure, · Practicing independent good judgment and initiative in the utilization of the ultrasound equipment. · To apply patient care, communicating t ...

  • Anderson Hospital

    food service worker

    4 weeks ago


    Anderson Hospital Maryville, United States Full time

    Job Details · Description · Job Summary: AYR patient service responsibilities include: assembling patient trays in a timely and accurate manner ensuring that all items are placed on the tray according to the patients request and therapeutic diet order. Cafeteria service respons ...

  • Anderson Hospital

    Floor Tech

    2 weeks ago


    Anderson Hospital Maryville, United States Full time

    Job Details · Description · Job Summary: · Floor technicians are generally responsible for the overall floor maintenance of hard surface and carpet (dust and wet mopping, stripping, waxing, buffing, shampooing, extraction & bonneting) of areas that include offices, patient roo ...


  • Anderson Hospital Maryville, United States Full time

    Job Details · Description · Summary · Responsible for cleaning patient rooms utilizing the seven-step method of cleaning, isolation areas in accordance with protocols and all other areas of the hospital per work schedules. Knowledgeable to perform laundry duties. · Service and ...

  • Anderson Hospital

    technology manager

    4 weeks ago


    Anderson Hospital Maryville, United States Full time

    Job Details · Description · JOB SUMMARY: · Manages all aspects of the hospital's technical infrastructure including staff, networks, servers, desktops and printers. Actively monitors the infrastructure to proactively address potential problems before they become an issue. Help ...

  • Anderson Hospital

    clinical analyst

    1 week ago


    Anderson Hospital Maryville, United States Full time

    Job Details · Description · Summary: Coordinates and maintains various clinical applications, databases and dictionaries. Tests and validates updates for assigned applications. Assists physicians and staff in use of software. · Service and Quality Standards : · 1. Service · ...


  • Anderson Hospital Maryville, United States Full time

    Job Details · Description · ***$7,500 Sign-on Bonus Available*** · Job Summary: Responsible for assessment and/or treatment of cardiac and pulmonary patient care throughout the hospital. · Job Responsibilities: · Assessment/Reassessment/Evaluation/Patient and Family Education ...