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    FY 24-25 Anticipated Technology Coordinator I - Chicago, United States - Chicago Public Schools

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    Description
    CLASS TITLE:
    Technology Coordinator I

    CHARACTERISTICS OF THE CLASS:

    Under the supervision of the school principal or his/her designee, coordinates computer technology functions at a local school, including installation, troubleshooting, maintenance, and technical support, and performs related duties as required.




    EXAMPLES OF DUTIES:
    Duties of this position include, but are not limited to:


    Network and LAN Maintenance:
    Coordinates integration of the LAN (Local Area Network) with CPS WAN (Wide Area Network)

    Manages Proxy, Web, Video, E-mail, etc., servers

    Installs and maintains network software

    Creates user and assign rights

    Establishes and monitors storage management

    Implements and manages backup network

    Utilizes disaster recovery skills

    Implements and manages network security scheme


    Troubleshooting:
    Troubleshoots LAN Equipment

    Identifies and documents problems and contacts appropriate resources to resolve issues

    Troubleshoots Equipment, including, but not limited to, printers, computers, peripherals

    Resolves software conflicts and other related issues


    Maintenance:
    Develops maintenance schedule

    Manages warrantee service

    Sets up and manages databases


    Technical Support:
    Provides basic troubleshooting workshops for teachers

    Trains teachers to be print managers


    Other Duties:
    Maintains supply inventory

    Monitors software and software licenses

    Maintains equipment inventory

    Meets regularly with school technology team

    Orders related supplies

    Stays current with trends in technology

    MINIMUM QUALIFICATIONS:

    Training and Experience. Must possess a High School diploma or GED equivalent, supplemented by at least one year of experience in network maintenance. Experience in installation of basic computer hardware components is required.

    Knowledge, Abilities, and Skill. Skills in providing technical support are highly desirable. Good oral and written communication skills. Evening and weekend work may be required.

    Physical Requirements


    Medium Work:

    Exerting twenty (20) to fifty (50) pounds of force occasionally, or ten (10) to fifteen (15) pounds of force frequently, or greater than negligible up to ten (10) pounds of force constantly to move objects.

    Physical demands are in excess of those for Light Work.


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