- Handle inbound inquiries from clients via phone, email, or online chat, providing assistance with travel bookings, itinerary planning, and destination information.
- Utilize booking platforms and travel management systems to research, book, and confirm travel arrangements, including flights, accommodations, transportation, and activities.
- Communicate with clients to understand their travel preferences, budget, and special requirements, offering personalized recommendations and solutions.
- Coordinate with airlines, hotels, car rental agencies, and other travel vendors to secure reservations, negotiate rates, and arrange special accommodations or requests for clients.
- Provide clients with detailed information about travel options, including pricing, availability, and booking terms and conditions.
- Assist clients with changes, cancellations, and updates to their travel plans, handling requests promptly and efficiently.
- Resolve any issues or concerns raised by clients in a professional and timely manner, ensuring a positive customer experience.
- Maintain accurate records of bookings, payments, and client interactions in our database systems.
- Previous experience in customer service, travel booking, or related roles preferred.
- Strong communication skills, both written and verbal, with a professional and courteous demeanor.
- Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
- Proficiency in using booking platforms, Microsoft Office, and other relevant software applications.
- A passion for travel and a commitment to delivering exceptional service to clients.
- Ability to work effectively in a home-based environment, with a reliable internet connection and suitable workspace.
- Flexibility to work non-traditional hours, including evenings, weekends, and holidays as needed.
- Competitive pay commensurate with experience.
- Flexible home-based work arrangements.
- Opportunities for career growth and advancement within the company.
- Discounted travel benefits for employees.
- Comprehensive training and support to enhance job performance and skills development.
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Reservations Agent
1 week ago
Sierra Lodgings Inc Kissimmee, United StatesThe Reservations Agent will interact with guests to plan and book reservations for our property, while also being knowledgeable on our products and services as well as anticipating guest's needs. · **PRIMARY RESPONSIBILITIES** · - Input guests' reservations for individuals that a ...
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Reservations Agent
3 weeks ago
Marriott Hotels & Resorts Orlando, United StatesProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancel Reservations, Agent, Reservat ...
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Reservations Agent
2 weeks ago
Villatel Orlando, United StatesVillatel, a hospitality property management company, is in search of a Reservations Agent. You will be at the forefront of our guest booking process, handling reservations from various sources with efficiency, professionalism, and a sales-driven approach. You will play a crucial ...
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Reservation Agent
3 weeks ago
U-Haul Orlando, United StatesLocation: · 13650 Granville Ave, Clermont, Florida 34711 United States of America · U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different ...
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Reservations Agent
2 weeks ago
Villatel Orlando, United StatesJob Description · Job DescriptionVillatel, a hospitality property management company, is in search of a Reservations Agent. You will be at the forefront of our guest booking process, handling reservations from various sources with efficiency, professionalism, and a sales-driven a ...
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Reservations Agent
3 weeks ago
Marriott Orlando, United StatesMarriott Hotels Epcot Resort Boulevard [Customer Service / Call Center] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound Marriott gets to know thousands of people every day, but they want to know you. They a ...
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5 days ago
Diamond Dynamics Tildenville, FL, United States FreelanceWho are we? GCH - with over 120 hotels, we are one of the leading hotel management companies in Europe. What do we do? We are hosts with heart and soul, and through our central management, we enable our hotels to fully focus on their guests. We operate our hotels in cooperation w ...
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Reservations Agent
4 weeks ago
Westgate Resorts Orlando, United States Part timeJob Description · Accurately input inbound tour reservations with and without provided transportation. Solicit prospective customers by translations and inbound programs. · Essential Duties and Responsibilities · In-put all inbound reservations with and without transportation · P ...
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Home-Based Reservation Agent
1 week ago
GlobeTrek Consulting Orlando, United StatesJob Title: Home-Based Reservation Agent (Remote) · Company: GlobeTrek Consulting · Location: Remote/Home-Based · About Us: GlobeTrek Consulting is a leading travel agency committed to providing exceptional travel experiences to our clients worldwide. With a focus on personalized ...
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Home-Based Reservation Agent
4 weeks ago
GlobeTrek Consulting Orlando, United StatesJob Title: Home-Based Reservation Agent (Virtual) · Company: GlobeTrek Consulting · Location: Remote/Home-Based · About Us: GlobeTrek Consulting is a leading travel agency committed to providing exceptional travel experiences to our clients worldwide. With a focus on personali ...
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Title: Remote Reservations Agent
3 weeks ago
Travel + Leisure Co. Orlando, United StatesWe Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Re ...
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Reservations Sales Agent Remote
1 week ago
Wyndham Destinations Orlando, United StatesWe Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resor ...
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Reservations Sales Agent Remote
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Travel + Leisure Co Orlando, United States Full timeWe Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated ...
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Reservation Agent
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U-Haul Clermont, United StatesReturn to Job Search · Reservation Agent (In-Office) · U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds l ...
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Reservations Agent
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Global Resort Homes Kissimmee, United StatesReservations Agent Global Vacation Rentals Kissimmee , FL US Posted 4 days ago Global Vacation Rentals Looking for a dynamic individual to join our team. Spanish and Portuguese a huge plus and multi-tasking is a must. We are a fast-paced fun environment and looking for the perfec ...
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Reservation Agent
1 week ago
U-Haul Clermont, United StatesReturn to Job Search · Reservation Agent (In-Office) · U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds l ...
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Title: Reservations Sales Agent Remote
1 week ago
Travel + Leisure Co. Orlando, United StatesWe Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Re ...
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Reservation/Front Desk Agent
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Red Lion Hotel - Lake Buena Vista South Kissimmee, United States Full timeCome join Red Lion Hotel - Lake Buena Vista for this exciting opportunity. We are looking for a Reservations Agent to join our team. · JOB DESCRIPTION: Responsible for providing quality guest service as it pertains to checking in/out of hotel guests; PBX operations to include ma ...
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Reservations Agent/PBX Operator
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Melia Orlando Suite Hotel Kissimmee, United StatesRESERVATIONS AGENT/PBX Operator- FULL TIME · Meliá Orlando Celebration Hotel · Celebration, Florida · "The world is yours with Meliá" · Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that ...
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Reservations Agent/PBX Operator
3 weeks ago
Melia Orlando Suite Hotel Kissimmee, United StatesRESERVATIONS AGENT/PBX Operator- FULL TIME · Meli Orlando Celebration Hotel · Celebration, Florida · "The world is yours with Meli" · Joining Meli is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the ...
Home-Based Reservation Agent - Orlando, United States - GlobeTrek Consulting
Description
Job Title: Home-Based Reservation Agent (Virtual)
Company: GlobeTrek Consulting
Location: Remote/Home-Based
About Us: GlobeTrek Consulting is a leading travel agency committed to providing exceptional travel experiences to our clients worldwide. With a focus on personalized service and attention to detail, we strive to make every journey memorable and hassle-free. As industry leaders, we are dedicated to innovation and excellence in all aspects of our operations.
Job Description: GlobeTrek Consulting is seeking motivated and detail-oriented Home-Based Reservation Agent (Virtual) to join our team. In this role, you will be responsible for assisting clients with travel bookings, providing expert guidance, and ensuring exceptional customer service. The ideal candidate will have strong communication skills, a passion for travel, and the ability to work effectively from a home-based environment.
Responsibilities:
Requirements:
Benefits:
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