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    Product Management Specialist - Denver, United States - Zayo Group

    Zayo Group
    Zayo Group Denver, United States

    3 weeks ago

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    Description


    Company Description Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society.

    Zayo's 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

    The Zayo Fiber and Transport Product Management Team is looking for a Product Management Specialist with experience in building and delivering customer centric products and services.

    You will provide operational, analytical and business support, collaborate on how to achieve the product / Zayo vision, gather and define requirements, and translate those into functional specifications and user stories to drive the development life cycle from start to finish.

    You have a bias toward hands-on action and can break down complex problems into steps that drive product delivery.

    You will work with a diverse set of internal and external partners, building and maintaining relationships as well as own the product roadmap.

    An understanding of product management, service offerings, and experience developing products in a fast paced, high-technology, multifaceted environment is crucial to your success.

    The Product Management Team works closely with our operations, architecture, engineering, development and go-to-market teams to guide services from concept to launch.

    As part of the Product Team, you will bridge the technical and business worlds as you deliver services that our customers love.

    You'll collaborate closely with Strategy and Innovation to build innovative features as well as package solutions. Responsibilities

    Acts as a resource to solve a range of straight forward problems, able to analyze possible solutions with standard processes and cross team collaboration
    Works with counterparts to understand competitive landscape, market requirements and overall product needs
    Serves as resource for conceptual knowledge and key business drivers on product features, roadmap, processes and best practices while acting as evangelist
    Effectively maintain and utilize relationships with key stakeholders throughout the company and ensures alignment in cross-functional priorities
    Manage and influence a diverse cross-functional set of internal and external customers, stakeholders and executive sponsors
    Collaborate closely with technology and operations teams to provide clear direction on product backlog, epic and user story requirements, and feature delivery
    Prioritize backlog including features, bugs, enable work, and tech debt; working regularly with the scrum team to refine and add detail where needed
    Identifies improvements to existing Zayo processes; develop has a strong understanding of processes and technology
    Identifies and proactively includes correct stakeholders and communications effectively; manages stakeholder expectations within and/or across functions
    Ability to work independently and able to solve complex problems with minimal guidance
    Impacts quality of work on a range of product specific initiatives, services and deliverables.
    Qualifications

    Bachelor's degree in engineering, computer science or related technical field experience.
    CPM, CSM, PMP Certification, Agile Certified Product Manager / Owner Certification & MBA a plus.
    1+ years of hands-on product management experience throughout the entire product life cycle including inbound and outbound functions – ideation, concept, evaluation, prioritization, development, go-to-market, launch, and growth
    1+ years of prior experience as a Product Manager for a Telecommunications, SaaS and/or Services Product
    Experienced in Agile/Lean development methodology with experience as product owner, including experience with Tools associated with Agile Development including Jira, Aha, or similar
    Experience in back-office applications used throughout entire customer journey including sales automation (e.g. SFDC), web/mobile analytics (e.g. Google Analytics), product analytics (e.g. Amplitude), or CRM systems (Siebel)

    Base pay range:
    $64,700 - $86,300 commensurate with experience

    Benefits, Rewards & Wellness

    Excellent Health, Dental & Vision Insurance
    Retirement 401(k) Savings Plan
    Fitness membership discounts
    Generous paid time off policy including paid parental leave

    Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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