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    Application Analyst - New York, United States - AMS Staffing Inc.

    AMS Staffing Inc.
    AMS Staffing Inc. New York, United States

    3 weeks ago

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    Description

    Our client, an AM Law 100 firm, is looking to hire a Applications Analyst at their offices in New York City. This is a full time, direct hire paying an annual base salary of $115K to $130K plus a performance based bonus and excellent benefits package. This position allows for a hybrid work week with 2 days a week onsite, 3 days remote.

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    Job Title: Applications Analyst

    Location: New York, NY 10019

    Work Environment: Hybrid (2 days onsite, 3 days remote)

    Salary: $115K to $130K

    Term: Full-time

    3rd Party C2C/Transfer: No

    Referral Fee: $500 - Refer qualified colleague, friends, or family.

    The Applications Analyst acts as the primary support for a portfolio of Desktop & Office Productivity technologies. Liaise with business stakeholders and vendors to continuously improve and extend the firm's applications and platforms.

    PRINCIPAL DUTIES AND RESPONSIBILITIES (Essential Functions):

    • Product owner for the firm's Office Template development platform and custom Office ribbons and macros.
    • Provide support for the firm's Office productivity technologies (Word, Excel, PowerPoint) and related technologies (Adobe). Product owner of other technologies assigned by the Applications Director
    • Evaluate, test and support Mobile applications related to Office Productivity applications.
    • Understand the firm's practice areas and business-related needs through ongoing communication with stakeholders to re-envision the Word interface and experience
    • Develop a solid technical understanding of these products/solutions and all areas of functionality
    • Work with Desktop Systems on client configurations for Office and integrated applications
    • Create test cases and test scripts and act as lead tester for all supported applications
    • Evaluate and monitor all enhancement requests and defects, and work with appropriate parties to expedite updates/fixes
    • Establish relationships with relevant vendors to understand product roadmaps, add-in components, etc.
    • Provide guidance on using these technologies and recommendations on how to leverage new features/enhancements
    • Provide direct oversight on smaller scale projects and see them through to completion

    QUALIFICATIONS

    • Minimum 5 years work experience with 3 years in Word customization
    • Minimum 5 years work experience with Litera Application Suite specifically Innova Template Development
    • Excellent interpersonal and organizational skills with exceptional attention to detail
    • Able to handle multiple tasks simultaneously with a high degree of professionalism and client service orientation
    • Able to communicate effectively with firm personnel and clients on all levels
    • Stays informed regarding emerging products and technological solutions
    • Capable of working as part of a group or independently
    • Skilled at meeting strict deadlines under significant time and supervisory pressure
    • Excellent decision-making, analytical, and problem-solving abilities

    EDUCATION AND/OR EXPERIENCE:

    • Bachelor's degree required
    • Law firm experience preferred

    COMPUTER SKILLS:

    • Experience with Microsoft Office, including macros and customization
    • Working knowledge of SharePoint

    WORK REQUIREMENTS:

    • On site during normal working hours and available on site or remotely, when necessary, before or after normal working hours to monitor, assign, escalate and assist with requests
    • Required to monitor and respond to email after hours.
    • Ability to engage in off-site travel as required to meet the demands of the job and needs of the firm
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