Jobs
>
San Francisco

    manager, sales - San Francisco, United States - AEG

    AEG
    AEG San Francisco, United States

    1 week ago

    Default job background
    Description
    MANAGER, SALES & SERVICE (UNIVERSITY OF THE PACIFIC)

    Stockton, CA

    On Site


    THE RUNDOWN
    Playfly Sports is looking for a Manager, Sales & Service to join our team in Stockton, CA.


    The Manager, Sales & Service is responsible for managing all tickets sells for ticketed sports through outbound, inbound and renewal sales, as well as manage the inbound ticket sales phone line, in an effort to "upsell" conventional fans into packages that increase their level of spend, and/or their level of avidity for the Collegiate Athletics.

    Functions, may including, but limited to, day-to-day operations of ticket office, policy and procedure development and implementation, ticketing system administration, as well as management, reconciliation and reporting of financials.


    WHAT YOU'LL ACCOMPLISH
    Assist in recruiting and hiring sales and service staff with diversity of age, race and ethnicity, gender, experiences, thinking styles, perspectives etc
    Train and supervise ticket sales and service staff
    Monitor, manage and evaluate staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals, follow up with appropriate feedback and direction for development
    Lead, motivate, develop and retain ticket office and gameday staff
    Oversee day-to-day operations of ticket sells for ticketed sports through outbound, inbound and renewal sales, ensuring compliance with all policies and procedures
    Manage all aspects of customer service as it relates to both internal and external customers, enforcing customer service program and other corporate initiatives
    Supervise and maintain accurate financials, accounting records and detailed reporting for ticket sales and income for the athletic ticket office, including reconciliation for all daily reports (e.g., reconciling box office receipts, sales reports and deposits) monthly reports, event settlement, and reconciling with the finance department as requested
    Manage all accounting functions within department including budget transfers, payroll deductions, refund checks, etc, year-end reconciliation, and coordinates with athletics business office to prepare for yearly NCAA audits
    Act as a systems administrator for ticketing system and liaison between staff, promoters, presenters and the facility for applicable venues, etc
    Manage all information being sent and posted through ticketing system
    Ensure programming and functionality for university's ticket sales webpage
    Ensure programming best practice and procedures, season renewals, inventory management, a-z program building
    Create and building facility manifests for each sport, reconciles game day events, and deposits ticket revenue
    Test new concert/events, routine maintenance and troubleshooting
    Investigate and resolve ticket-related issues
    Establish and maintain effective working relationships with internal and external customers, and updates/relays all box-office related event information to each department and client
    Collect ticket monies, tracks accounts payable/receivable, follows up on past due invoices, processes payments, enrolls season ticket holders in payment plans
    Process/fill approved charity tickets requests and documents all complimentary tickets issued
    Communicate with the conference on ticket distributions for the visiting team, away games, and post-season events
    Serve as department liaison with students, faculty, staff, alumni association, and the general public
    Assist development of marketing and promotional activities
    Evaluate sales/marketing/project-related materials and proposed actions, analyzes challenges or consequences, identifies alternative actions/solutions, and implements recommendations in support of organizational objectives
    Other job-related duties as assigned

    WHAT YOU'LL BRING
    Minimum of 1-2 years of sports ticket sales experience (in a college athletics setting strongly preferred) with a minimum of 1 year in ticket sales or service, ticketing management, and/or team leader preferred
    Bachelor's Degree preferred but not required
    Experience and working knowledge of Paciolan, eQuery, and eVenue ticketing and CRM reporting systems is strongly preferred
    Computer and Microsoft Office application proficient, with advanced-level Excel skills preferred
    Detail oriented with strong analytic, administrative and time management skills, as well as the ability to be flexible
    Demonstrated problem-solving abilities
    Organized and demonstrated ability to manage multiple tasks with minimal supervision in a fast-paced environment
    Excellent written and verbal communication skills, including the ability to with quickly develop positive relationships
    Ability to work well with others and comfortable taking initiative
    Proven ability to provide exceptional customer service to internal and external customers
    Self-motivated and energetic
    Working knowledge of NCAA rules and regulations
    Belief that a culture that encourages collaboration, flexibility, equity and fairness that enables individuals to contribute to their full potential, feel valued, and supported is key to success; personally, professionally and for the company
    TRAVEL, LIFTING, PHYSICAL REQUIREMENTS

    Availability to work outside typical office hours including nights and weekends as needed
    The work is sedentary in nature
    Walking, standing, bending and carrying of light office items is required
    The work is typically performed in an adequately lighted and climate-controlled office environment
    May require occasional travel. Less than 5%


    COMPENSATION
    The pay range for this role is $60,000 to $70,000.

    Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

    This may be different in other locations due to differences in the cost of labor.


    WHAT WE DO


    Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets.

    Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S.

    broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms.

    The company introduces high school and college students to career development opportunities in esports through Playfly Esports, operators of North America's largest college esports league.

    Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S.

    Playfly Sports is Powered by Partnership. Visit Playfly Sports online at


    WHAT WE STAND FOR


    At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it's just the right thing to do.

    Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive.

    We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve.

    EEOC & DIVERSITY STATEMENT

    Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity.

    Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability.

    We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.


    ACCOMMODATIONS


    Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations.

    If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].


    Job Questions:
    Are you legally authorized to work in the United States?

    #J-18808-Ljbffr
  • Zq88

    Sales Manager

    1 week ago

    Zq88 San Francisco, United States

    lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsumlorem ipsum lorem ipsum lorem ipsumlorem ipsum lorem ipsum lorem ipsumlorem ipsum lorem ipsum lorem ipsumlorem ipsum lorem ipsum lorem ipsumlorem ipsum lorem ipsum lorem ipsumlorem ipsum lorem ipsum lorem ipsu ...

  • KeHE Distributors, LLC

    Regional Sales Manager

    1 week ago

    KeHE Distributors, LLC San Francisco, United States

    Why Work for KeHE?: · - Full-time · - Pay Range: $67,650.00/Yr. - $99,108.00/Yr. · - Shift Days:, Shift Time: · - Benefits on Day 1 · - Health/Rx · - Dental · - Vision · - Flexible and health spending accounts (FSA/HSA) · - Supplemental life insurance · - 401(k) · - Paid time off ...

  • SCHWAN'S

    Regional Sales Manager

    5 days ago

    SCHWAN'S San Francisco, United States

    At Schwan's Company, the opportunities are real, and the sky is the limit; this isn't just a job, it's a seat at the table. Around here, every job matters, every voice counts, and every person contributes in a big way. As part of our front lines, we look to you to execute busines ...

  • Custom Brands Group

    Area Sales Manager

    5 hours ago

    Custom Brands Group San Francisco, United States

    Hunter Douglas is the world's leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we've defined our industry with proprietary products that deliver revolutiona ...

  • Viega

    Technical Sales Manager

    5 days ago

    Viega San Francisco, United States

    **We install innovations where they matter most. In the minds of our customers and partners.** · As a driver of innovation, Viega is one of the most important technology leaders in the installation industry. We develop intelligent systems and integrated digital solutions. Quality ...

  • BEI San Francisco

    Sales Manager Oem

    1 week ago

    BEI San Francisco San Francisco, United States

    Job Summary: · **Responsibilities**: · **QUALIFICATIONS**: · - High School diploma or equivalent required; previous Hotel Sales experience preferred. · - Must have a valid driver's license for the applicable state. · - Must possess developed verbal and written communication skill ...

  • Holiday Inn San Fran Golden Gateway

    Sales Manager Oem

    1 week ago

    Holiday Inn San Fran Golden Gateway San Francisco, United States

    Job Summary: · **Responsibilities**: · **QUALIFICATIONS**: · - High School diploma or equivalent required; previous Hotel Sales experience preferred. · - Must have a valid driver's license for the applicable state. · - Must possess developed verbal and written communication skill ...

  • ASSA ABLOY Global Solutions

    Regional Sales Manager

    4 days ago

    ASSA ABLOY Global Solutions San Francisco Bay Area, United States

    **Three Key Considerations**: · **We are the ASSA ABLOY Group** · Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 50,000 colleagues in more than 70 different countries, we help billions of people exper ...

  • Rithum Holdings, Inc

    Sales Manager

    1 week ago

    Rithum Holdings, Inc San Francisco, United States

    Home · About · Careers · Job Opportunities · Job Opportunities · word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word ...

  • Mercedes-Benz of San Francisco

    General Sales Manager

    5 days ago

    Mercedes-Benz of San Francisco South San Francisco, United States

    **Benefits** · - Group Health Plan · - Paid Holidays · - Paid Time Off · - 401k Plan · - Employee Discounts · - Voluntary Insurance · - Employee Assistance Program · - Flexible Spending Account Plan · - Collaborate Team Environment · - Career Progression and Advancement · **Respo ...

  • Custom Brands Group

    Area Sales Manager

    5 hours ago

    Custom Brands Group Oakland, United States

    Hunter Douglas is the world's leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we've defined our industry with proprietary products that deliver revolutiona ...

  • JK DISTRIBUTION COMPANY

    Sales Manager

    1 week ago

    JK DISTRIBUTION COMPANY Benicia, United States

    **About us** · We are professional, agile, professional and our goal is to Become the global cannabinoid distributor of choice. · Our work environment includes: · - Modern office setting · - Food provided · - Work-from-home days · - Growth opportunities · Overview: · We are seeki ...

  • Wise Auto Group

    Sales Manager

    5 days ago

    Wise Auto Group Vallejo, United States

    Position: Automotive Sales Manager · Location: Vallejo, California · Key Responsibilities: · - Lead and inspire the sales team to achieve monthly and annual sales targets. · - Develop and implement effective sales strategies to maximize dealership profitability. · - Recruit, trai ...

  • Apex Dynamics

    Sales Manager IT

    1 week ago

    Apex Dynamics Mill Bay, United States

    We develop intelligent software solutions that not only manage and automate, but also create insights and knowledge from data, enabling predictions. To achieve this, we use Advanced Analytics and Artificial Intelligence (AI), among other technologies. · In interdisciplinary teams ...

  • Opulent Solutions , LLC

    Sales Manager

    1 week ago

    Opulent Solutions , LLC San Francisco, United States

    Our client is hiring for a: · Sales Manager · Summary · The Sales Manager will be responsible for selling the transportation and logistics services of DSV to prospective clients. They will work closely with the sales team and other departments to ensure that customer requireme ...

  • León y Sol Tequila

    Sales Manager

    2 weeks ago

    León y Sol Tequila San Francisco, United States

    Company Description · León y Sol Tequila is a premium tequila brand based in San Francisco, CA. Our tequila is distilled in the highlands of Jalisco using a combination of modern and traditional techniques, and only the finest Blue Weber Agave. We pride ourselves on our distinct ...

  • Levy - University of California - Berkeley

    Catering Sales Manager

    1 week ago

    Levy - University of California - Berkeley Berkeley, United States

    Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. · **About Levy** · The disruptor in defi ...

  • Stellar Innovations

    Sales Healthcare, Sales Representative, Sales Consultant, Sales Representative, Medical Customer Advisor, Account Manager, Sales Agent, Sales Consultant

    1 week ago

    Stellar Innovations Broadmoor, United States

    Hidden Champion. That's what companies are called that hold a leading market position in their niche. Our client is a Hidden Champion in software development for medical fields and we encounter them regularly in our daily lives. The owner-managed company was founded over 30 years ...

  • Republic Services, Inc.

    Sales Manager

    1 week ago

    Republic Services, Inc. West Valley City, United States

    The Sales Manager is responsible for planning, organizing, directing and coordinating the activities of the sales function for an assigned division to effectively execute sales strategies that will maximize sales volume, drive targeted profitable gro Sales Manager, Sales, Manager ...

  • mondaystaging

    Sales Manager

    1 week ago

    mondaystaging San Francisco, United States

    **Sales Manager - Enterprise Account Management** · Consulting Full-time San Francisco, US Our San Francisco-based sales team is growing rapidly and we are looking for an experienced **Sales Manager** to grow and manage a group of **Enterprise Account managers** to help drive ' ...