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Guest Relations Associate Lead
2 days ago
Rush University Oak Park, United States**Location**:Oak Park, IL · **Hospital**:RUSH Oak Park Hospital · **Department**:Information Center · **Work Type**:Full Time (Total FTE between 0.9 and 1.0) · **Shift: Shift 1** · **Work Schedule**:8 Hr (9:00:00 AM - 5:30:00 AM) · Summary: · This position is responsible for over ...
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Lead Yard Associate
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lead kidtown associate
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MidTown Athletic Club Chicago, IL, United StatesMidtown is searching for a Lead KidTown Associate to join our world-class team. · As an integral part of the childcare team, our KidTown Associates inspire even our youngest members through movement, community, and personal attention. They encourage active, social, and healthier ...
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Lead Store Associate
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Knewin Chicago, United StatesCuraleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing and celebrating the power of the plant. As a high-growth cannabis company known for quality ...
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Lead Store Associate
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Lead Sales Associate
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Lead Sales Associate
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Lead Retail Associate, Retail Associate
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Asurion Chicago, United States**** · **Lead Retail Associate, Retail Associate** · **Job Description** · Lead Retail Associate, Electronics Repair · For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valu ...
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Guest Service Associate Lead
1 week ago
Marriott Hotels & Resorts Chicago, United StatesOrganize, confirm, process, and conduct all guest/group check-ins, check-outs, room reservations, requests, changes, and cancellations. Ensure current rate information is available. Identify package plans based on market codes, make necessary arrange Guest Service, Associate, Lea ...
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Guest Relations Associate Lead
6 days ago
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Guest Relations Associate Lead
1 week ago
Rush Hospital Chicago, United States Full timeLocation: 1620 W Harrison St, Chicago, IL 60612 · Hospital: RUSH University Medical Center · Department: Guest Relations Information Desk · Work Type: Full-Time - 40 hours per week (1.0 FTE) · Shift: Rotating Shifts: Must be able to work between the hours of 5:00 AM to 8:00 ...
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Associate Partner Success Lead
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Associate Partner Success Lead
2 weeks ago
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Guest Service Associate Lead
3 weeks ago
The Westin Michigan Avenue Chicago, United States Full timeAdditional Information Overnight Shift · Job Number · Job Category Rooms & Guest Services Operations · Location The Westin Michigan Avenue Chicago, 909 North Michigan Avenue, Chicago, Illinois, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N ...
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Overnight - Guest Service Associate Lead
1 week ago
Marriott International Chicago, United StatesAdditional Information Overnight Shift · Job Number · Job Category Rooms & Guest Services Operations · Location The Westin Michigan Avenue Chicago, 909 North Michigan Avenue, Chicago, Illinois, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N ...
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Overnight - Guest Service Associate Lead
1 week ago
Marriott Chicago, United StatesMarriott Hotels - 909 North Michigan Avenue [Customer Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound Marriott gets to know thousands of people every day, but they want to know you. They are offeri ...
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Overnight - Guest Service Associate Lead
1 week ago
Marriott International Inc Chicago, United StatesAdditional Information Overnight Shift · Job Number · Job Category Rooms & Guest Services Operations · Location The Westin Michigan Avenue Chicago, 909 North Michigan Avenue, Chicago, Illinois, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocatio ...
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Google LLC Chicago, United StatesMinimum qualifications: · * Bachelor's degree or equivalent practical experience. · * 2 years of experience in media analytics, advertising sales, digital media and marketing, consulting, or financial analysis. · Preferred qualifications: · * 1 year of experience with marketing m ...
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Lead Production Associate
2 weeks ago
Bimbo Bakeries USA Cicero, United States Full timeLead Production Associatereq38420 · Employment Type: Regular Location: CICERO,IL Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmanns or Marinela cake or donut? If the answer is yes, then you kn ...
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Lead Production Associate
4 days ago
Bimbo Bakeries USA Cicero, United States Full timeLead Production Associatereq39323 · Employment Type: Regular Location: CICERO,IL Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmanns or Marinela cake or donut? If the answer is yes, then you kn ...
Overnight - Guest Service Associate Lead - Chicago, United States - Marriott International Inc
Description
Job Description
POSITION SUMMARY
Organize, confirm, process, and conduct all guest/group check-ins, check-outs, room reservations, requests, changes, and cancellations. Ensure current rate information is available. Identify package plans based on market codes, make necessary arrangements. Anticipate sold-out situations, obtain satisfactory alternative accommodations. Manage daily room inventory. Maintain database containing repeat/VIP guest preferences. Secure payment; verify and adjust billing; expedite problem payments. Activate room keys. Process all guest requests and relay messages. Identify and explain room features; supply guests with directions and information. Ensure any outstanding requests or problems are resolved. Compile and review daily reports/logs/contingency lists. Count bank at beginning and end of shift; secure bank. Process all payment types, vouchers, paid-outs, and charges. Notify Loss Prevention/Security of any guest reports of theft. Operate switchboard, forward calls to Front Desk whenever unattended. Monitor supply inventory.
Assist management in training, scheduling, evaluating, counseling, motivating and coaching employees; serve as a role model. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Reach overhead and below the knees. Stand, sit, or walk for an extended period of time. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS
Education:
High school diploma or G.E.D. equivalent.
Related Work Experience:
At least 1 year of related work experience.
Supervisory Experience:
No supervisory experience.
License or Certification:
None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
About the Team
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves.
To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life.
We want our associates to embrace their own well-being practices both on and off property.You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.