- Undertake projects and initiatives as assigned while ensuring timely delivery and milestone achievement.
- Evaluate and test new solutions to ensure seamless integration and optional workflow.
- Work with various departments to develop and maintain procedures using the bank's procedure management software.
- Create and deliver engaging training content and refresher sessions as required by ever-changing business needs.
- Mitigate risk by proactively identifying and addressing gaps in training, process, or procedure.
- Serve as a central resource for all training material while ensuring its organization and ongoing updates.
- Streamline and improve communications to ensure clear and consistent messaging.
- Assist with tracking and monitoring vendor relationships and contracts to prevent disruption and ensure seamless service.
- Contribute to the development and maintenance of robust data analytics and reporting.
- Support sales activities such as lead and opportunity management, distribution, and tracking.
- Support administrative activities such as onboarding new hires, invoicing, forecasting, and budgeting.
- Foster a collaborative environment focused on regulatory compliance, efficient workflows, and continuous improvement.
- Candidates with advanced degrees (Associates, Bachelor's, and/or Master's) preferred, yet a High School diploma or GED is required.
- 5+ years of lending experience
- Program Management experience
- Industry experience in retail banking, financial sales and services
- Proficient in Microsoft Excel
- Working knowledge of Salesforce, Encompass, PowerLender, Tableau preferred
- Ability to quickly adapt to new systems.
- Ability to collaborate and work independently
- Hybrid schedule - 3 day in Southington, CT.
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Senior Loan Operations Specialist - Southington, United States - Webster Bank
Description
If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people firstdoing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.
Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work
Job Responsibilities:
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
