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    Client/Customer Service - Roanoke, United States - Fidelity Investments

    Fidelity Investments
    Fidelity Investments Roanoke, United States

    2 hours ago

    Fidelity Investments background
    Description
    Job Description:

    The 10-week Fidelity Intern Program (we lovingly call it our Fidtern Program) is our world-class opportunity for college-level students who are looking to explore and learn more about Fidelity's business and culture through a cohesive and centralized program experience.

    Our Commitment to You

    Where you spend your summer internship can be a big decision and takes a lot of dedication - we get it Here are some ways in which you can expect Fidelity to honor your time with us...
    • Purpose - as a Fidelity Intern aka "Fidtern", you will experience a meaningful summer program with your working team, supporting real, hands-on business projects that help meet our clients' needs
    • Variety - Fidterns will participate in a comprehensive, cohesive and structured blend of business-specific experiences and a shared learning curriculum through our Fidtern Summer Series programming and events
    • Networking - with approximately 1,000 interns every year you get the chance to network and learn from one another, as well as your specific business team members, leaders, and mentors
    • Results - where applicable, Fidterns will have the opportunity to be considered for full time positions at the end of their summer with us
    The Team

    As a Fidelity intern you are supported by a direct manager, your respective team(s), human resource professionals, and additional connections available through our Employee Resource Groups for mentorship. Each summer, Fidelity's University Talent team offers a number of events and programs we commonly refer to as our "Fidtern Summer Series" where you can come together with other interns to learn about Fidelity's mission, brand, and focus on client advocacy and community service. In addition, you will hear from senior leaders about our values and culture and why this is an excellent place to work We also have professional speakers who provide resources on how to spend, manage, and invest your money wisely, and MyCareer coaches who will help you make the most out of your internship experience with us.

    The Value You Bring

    Fidelity looks for intern candidates who are dynamic, curious, innovative, conscientious, and believe in the true value of collaboration. Candidates must also be a current college student (meaning they will return to coursework after their internship has ended). We offer a wide variety of different internship opportunities with varying requirements. Additionally, you can expect that a portion of your time will be spent on site in one of our designated regional office locations. When you're designating your location preference, please select the site that you will be working at for the duration of your internship and our University Talent Partners will work to pair you with the best experience for the most enriching and meaningful summer internship

    A Look at Some of our Program Opportunities

    Fidelity has a wide range of internship roles every summer - here is a list of just a few you can look forward to learning more about:
    • Corporate Finance and Accounting groups at Fidelity provide experiences for interns to work on teams who provide detailed financial information to the company's businesses, enabling them to strategically allocate resources and drive business performance
    • Business Operations: You will work closely with clients and business partners to ensure the seamless delivery of Fidelity's products and services through superior customer service support and flawless processing of transaction requests
    • Customer Service and Sales: You can expect to gain knowledge about the financial services industry for both sales and service, participate in a hands-on, robust training program, receive mentoring and learn about acquiring their FINRA Series 7 & 63 licenses for both personal investing and institutional investment management
    • Human Resources: You can experience different HR areas that give you a broad, cross-functional understanding of the HR function and a foundation of business acumen
    • Consulting: Fidelity's consulting groups have different scopes of practice, including strategy development, operations improvement and technology strategy, and execution as well as, retirement, health & welfare, communications, custom administration, global consulting, reward consulting, and data solutions working with various clientele.
    • Legal, Risk and Compliance: Legal, Risk and Compliance protects the interests of our customers, associates and Fidelity's outstanding brand. Internship opportunities include roles such as Business Audit, Technology Audit, Enterprise Risk and Compliance, Technology Risk, Data Analytics and Global Security and Investigations.
    • Technology: Our technology internships offer you the opportunity to join Fidelity as a Full-Stack, Mobile, Data, or Systems engineering. You'll apply your passion for technology and your problem solving skills to address our most pressing technology needs all while developing new technical skills of your own
    Company Overview

    At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelity Investments is an equal opportunity employer.

    Accommodations

    Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation please contact the following:

    For roles based in the US: Contact the HR Leave of Absence/Accommodation Team by sending an email to , or by calling , prompt 2, option 2

    The base salary range for this position is $50,000 - $70,000 per year.
    Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

    Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

    We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

    Certifications:

    Category:

    Administration
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