Jobs
>
Roanoke

    Client Services Associate - Roanoke, United States - SPS North America Inc

    Default job background
    Description
    Job DetailsLevelEntryJob LocationCHS ROAN - Westlake, TXPosition TypeFull TimeJob CategoryCustomer ServiceDescription

    Job Title:
    Client Services Associate

    Reports To:
    The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership

    Job Overview:


    The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center, replenishing/organizing/ordering office supplies (pens, paper, toner), insuring copy/print machines are functional and stocked, serving as a backup to the front of office (reception/concierge), and providing light maintenance/cleaning.

    Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.


    Duties and Responsibilities:
    Provides 5-star customer service to all employees (in all forms of communication).Order acceptance and delivery. Visually inspect cartons for damage, and reconciliation of shipment with shipping documentation.
    Asset tag & update asset data repository.
    Provide secure warehousing of assetsPerform asset pickup and delivery onsite.

    Maintain an accurate inventory of assets and associated hardwareProvides oversight and audit function for assets received into databaseSubmit monthly touch count reportsWork effectively and efficiently with cross-functional teams.

    Follow company policies and procedures, including training.

    Wipe all data from the hard drives of desktop or laptop PC's which are no longer in use and are planned for disposal.

    Deal directly with customers either by telephone, electronically or face to face.
    Travel to assigned locations to perform the duties as required.

    Work may require in excess of a regular, full-time work week including nights and weekends to perform the essential duties of the job (OT paid)Emphasis on extreme attention to detail, accuracy, and follow through.


    Job Requirements:
    Possess technical aptitude both hardware and software.
    Possess relevant IT skills in basic MS Office applications, especially Excel and Word. Possess basic to advanced IT hardware skills especially in product identification.
    Ability to quickly learn various inventory systems with probable remote training.

    Very strong attention to detail, accuracy, and follow through skillsAble to work independently with some directionKnowledge of customer service principles and practices.

    Effective listening, verbal and written communication skills for a challenging and customer focused working environment.
    Professional demeanorAble to perform basic math functionsPerform lifting up to 50 lbs. Standing and walking required.


    Qualifications and Education Requirements:
    High School Diploma (or equivalent) required. 1+ years prior work experience preferred.
    Ability to work assigned work hours determined by manager. Excellent organizational and time management skills.
    Analytical abilities and aptitude in problem-solving.
    Superb written and verbal communication skills.
    Current knowledge or ability to learn computer-based systems required for functions of position.
    Required to maintain an overall professional appearance and attitude.
    Adhere to all policies and procedures required.


    Physical Demands:
    Approximately 50% of the time this position requires the below physical demands.

    Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.

    Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.
    Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).Ability to lift or move 40 lbs. or greater frequently.


    Travel:
    Must have a valid driver's license and good driving recordMay be required to travel to alternate site locations (within 45-50 miles)

    Other Duties:

    This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

    Duties, responsibilities and activities may change at any time with or without notice.

    About SPSSPS is an award-winning employer of choice offering innovative Enterprise Workplace Solutions and Technology Business Solutions to our clients throughout North America including many Fortune 500 companies.

    A career with SPS includes a robust onboarding and training program to help you unlock your career path possibilities.

    In North America, our services include office services such as reception/lobby concierge, mail center, and conference room management in addition to document processing services utilizing leading edge technologies.

    Our clients today are companies in sectors such as banking, legal, insurance, technology, higher education, advertising, and other professional services, including many Fortune 500 companies.

    At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity, and diversity.

    SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.

    We encourage candidates to review all our job listings and learn more about SPS at our company website The Power of Possibility.



  • HomeTrust Bancshares, Inc. Roanoke, United States

    Serves as the primary customer contact for new account openings, account maintenance requests, and problem resolutions. Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, enters deposits into Sales, Associate, Service, Dep ...


  • Carilion Clinic Roanoke, VA, United States Full time

    Full time, day shift opportunities with Carilion Clinic Dining and Nutrition Services - Food Services Associates for multiple locations: Carilion Roanoke Memorial Hospital. 8 or 10 Hour shifts with some weekends required. Full time employees are eligible for $2,000 sign on bonus, ...


  • Berkshire Health & Rehabilitation Center Vinton, United States

    Berkshire Health & Rehabilitation Center - Berkshire Health & Rehabilitation Center, a 180-bed healthcare center in Vinton, Virginia, is seeking an energetic and customer focused Dining Services Associate. We recognize that food brings people together, and dining is an important ...


  • Elevance Health Roanoke, United States

    · Title: Client Services Associate I · Location: This position will work a hybrid model (remote and office). Ideal candidates will live within 50 miles of one of our PulsePoint locations. · The Client Services Associate I will be responsible for performing customer service in a ...


  • Carillion Health System Roanoke, United States

    " · Food Services Support Associate - Culinary Center · Roanoke, VA, US, 24014 · Employment Status: Full time · Shift: Day · Facility: Central Kitchen/Culinary Center · Requisition Number: 146564 · How You'll Help Transform Healthcare: · As a vital member of our team, you'll not ...


  • Carillion Health System Roanoke, United States

    " · Food Services Support Associate · Roanoke, VA, US, 24016 · Employment Status: Full time · Shift: Any Day, Any Shift · Facility: Carilion Clinic - 3 Riverside · Requisition Number: 146620 · Header · * Onsite, Remote or Hybrid: Onsite · * Sign on Bonus: $2,000 sign-on bonus ava ...


  • SPS North America Inc Roanoke, United States

    Job Details · Level · Entry · Job Location · CHS ROAN - Westlake, TX · Position Type · Full Time · Job Category · Customer Service · Description · Job Title: Client Services Associate · Reports To: The Client Services Associate will report to the Client Services Superviso ...


  • Home Trust Banking Partnership Vinton, United States

    Job Summary · The Sales and Service Associate handles a variety of routine financial transactions, provides solutions to suit the customer's financial needs, and resolves any problems they encounter with their prevailing accounts. This position engages with new businesses and peo ...


  • Carilion Clinic Roanoke, United States

    Header Onsite, Remote or Hybrid: Onsite Sign on Bonus: $2,000 sign-on bonus available per applicable guidelines (external applicants only) How Youll Help Transform Healthcare: As a vital member of our team, youll not only play an important role in Food Service, Support, Associate ...


  • Carilion Clinic Roanoke, United States

    Onsite, Remote or Hybrid: Onsite · Sign on Bonus: $2,000 sign-on bonus available per applicable guidelines (external applicants only) · Header · Onsite, Remote or Hybrid: Onsite · Sign on Bonus: $2,000 sign-on bonus available per applicable guidelines (external applicants onl ...


  • Wells Fargo Roanoke, United States

    Supervise Customer Service Representatives in internal and external customer inquiries, complaints, and disputes resolution tasks and processes to ensure timely completion, quality, and compliance in customer service. Identify opportunities for custo Customer Service, Associate M ...


  • Zips Car Wash Roanoke, United States Part time

    Job Details · Job Location · VAROA Dale - Roanoke, VA · Position Type · Part Time · Education Level · High School · Travel Percentage · None · Job Shift · Any · Job Category · Customer Service · Description · How would you like to write your own paycheck? Check us out ...


  • The Millennium Group Roanoke, United States

    15.50 per hour 15.50 | Roanoke, VA, USA | Hourly | Part Time · Key Responsibilities: · Handle all materials received in the Mail Center (receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.) · Deliver, pickup, and transport materials ...


  • Marsh & McLennan Companies Roanoke, United States

    Insurance Marketing Associate, Private Client Services Richmond or Roanoke, VA - Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 10,000 Client Service, Insurance, Associ ...


  • Marsh & McLennan Companies Roanoke, United States

    Company: · Marsh McLennan Agency · Description: · Insurance Marketing Associate, Private Client Services · Richmond or Roanoke, VA · Our not-so-secret sauce. · Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordin ...


  • Marsh & McLennan Companies Roanoke, United States

    Company:Marsh McLennan AgencyDescription:Insurance Marketing Associate, Private Client Services Richmond or Roanoke, VAOur not-so-secret sauce.Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 1 ...


  • Marsh McLennan Agency Roanoke, United States OTHER

    Insurance Marketing Associate, Private Client Services Richmond or Roanoke, VA · Our not-so-secret sauce. · Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 10,000 of the industry's brightest t ...


  • Carilion Clinic Roanoke, United States Full time

    Onsite, Remote or Hybrid: · Onsite · Sign on Bonus: · $2,000 sign-on bonus available per applicable guidelines (external applicants only) · How You'll Help Transform Healthcare: · As a vital member of our team, you'll not only play an important role in our patient care community ...


  • Batteries Plus Bulbs Roanoke, United States Part time

    **Batteries Plus Bulbs** is the nation's largest growing battery and light bulb franchise is currently searching for part-time customer-oriented individuals at our Roanoke, VA location. Our stores offer national brands at exceptional value. Our Trusted Advisors provide knowledge ...


  • Carilion Clinic Rocky Mount, United States

    Onsite, Remote or Hybrid: Onsite · Sign on Bonus: $2,000 sign-on bonus available per applicable guidelines (external applicants only) · How You'll Help Transform Healthcare: · As a vital member of our team, you'll not only play an important role in our patient care community, ...