Jobs
>
Customer Service Representative
>
Mesa

    Customer Service Representative - Mesa, United States - Comfort Experts, LLC.

    Comfort Experts, LLC.
    Comfort Experts, LLC. Mesa, United States

    1 week ago

    Default job background
    Part time
    Description

    Job Description

    Job DescriptionBenefits:
    • 401(k)
    • 401(k) matching
    • Bonus based on performance
    • Company parties
    • Competitive salary
    • Paid time off

    HVAC Dispatcher/CSR


    Here at Comfort Experts, LLC, we are committed to our employees, their development, and their work-life balance. Work friends and teams are important, but we know your real family is most important We believe in compensating our employees well for the time they spend away from their families and dedicate to our successes. We offer a friendly work environment with great hourly pay, incentives, bonuses, and 401k. We have full-time work year round with no layoffs Our business continues to grow every year. We are looking to find someone who wants to help grow with us.

    Here is a little bit about the job:

    Job Summary:


    The function of our HVAC CSR is to take calls and schedule appointments while ensuring full customer satisfaction. Our ideal candidate would excel at customer service and understand the team depends on them to at times work weekends or after-hour shifts as assigned to fulfill the seasonal needs of the field service team.

    But don't worry so much over the job details now, come meet us, see us in action, and review the job details with the owners. If you have previous customer service, phone support experience, and Microsoft computer skills, then we can train you to do this job. We just need customer service-minded, reliable, dependable, dedicated individuals to push our teams successes further. If you want to join a dynamic team of individuals, then we are the team for you

    Job Duties:
    • Tuesday-Saturday 12pm-6pm (negotiable)
    • Provide fast, friendly, and fun customer service
    • Answer incoming calls related to service, billing, and other departments.
    • Schedule service/estimate appointments in a timely manner.
    • Make outbound calls to book, confirm, and survey upcoming or completed appointments when not dispatching.
    • Manage and deescalate customer concerns and work to resolve them efficiently and effectively.
    • Answer questions and resolve issues related to past or future services
    • Accurately closeout technicians by job.
    • Send out emails to our existing customers to book appointments through our software.
    • Escalates issues as required and ensures adequate follow-up/resolution.
    • Other assigned duties as directed by management
    Key Competencies:
    • Excellent customer service skills, and outstanding communication skills
    • Ability to think critically and problem solve
    • Able to take direction and quickly learn new procedures, processes, and services offered with keen attention to detail
    • Open to feedback, believing in a culture of continuous improvement as you work toward individual and company goals
    • Comfortable using technology; ideally familiar and experienced with HVAC
    • Able to reliably meet a required flexible/variable hour work schedule to include some weekends and adhere to the company attendance policy
    • Critical thinking and problem solving
    • Ability to multitask
    • Proven ability to process high volumes of work with great accuracy
    • Basic knowledge of Microsoft Office applications (Outlook, Excel, Word)
    Education and Experience:
    • High school diploma or equivalent
    • 1-3 years of experience in a customer service environment
    • Dispatch experience a plus but not required
    • HVAC experience a plus but not required
    We have a great opportunity for someone who is looking to be a part of a great company that truly values their employees. Please apply online.


    Equal Opportunity Employer & Veteran Supporter

  • Everlight Solar

    Customer Service Representative

    3 weeks ago

    Everlight Solar Mesa, United States

    Everlight Solar is seeking a skilled highly energetic and motivated individual to join the Everlight Solar team as a Customer Service Representative This entry level position is full-time, remote, and will require some night(s) and weekend(s) work. The Customer Service Representa ...

  • Triad Auto Glass

    Customer Service Representative

    2 weeks ago

    Triad Auto Glass Mesa, United States

    Customer Service Representative · We are looking for a bi-lingual (English, Spanish) full-time Customer Service Representative (CSR) · Job Summary: · Customer Service Representative (CSR) will provide product / service information, answer questions, and resolve emerging problems ...

  • Prodigy Healthcare

    Customer Service Representative

    2 weeks ago

    Prodigy Healthcare Mesa, United States

    Are you passionate about making a positive impact and providing exceptional customer service? Join our team at Prodigy Healthcare as a Full-Time **Customer Service Representative** · **About Us**: · We are a dynamic team of approximately 50 dedicated professionals committed to he ...

  • FDR Alliance Ltd

    Customer Service Representative

    1 week ago

    FDR Alliance Ltd Mesa, United States

    **US VISA & Work Permits Accepted** · **Valid 6 months Background Clearance** · Are you a dynamic communicator with a passion for providing exceptional customer service? We are seeking enthusiastic individuals to join our team as a Customer Service Representative/ Patient Schedul ...

  • Swagel Wootton Eye Institute

    Patient Service Representative

    3 weeks ago

    Swagel Wootton Eye Institute Mesa, United States

    **CORE DUTIES AND RESPONSIBILITIES (For all Concierge Engagement Teams)**: · - Answers inbound calls in a timely and efficient manner · - Demonstrate a high level of customer service care · - Maintains a pleasant and helpful attitude · - Answers patients calls with a warm and wel ...

  • Carrington College

    Enrollment Services Representative

    4 days ago

    Carrington College Mesa, United States

    **Who Are We**:Carrington College **helps students achieve success by providing them with "hands-on" training that uses the technologies and processes that are used in the field, allowing them to build their confidence while they "learn by doing". Our focus is to help change the ...

  • Regional Warehouse and Logistics

    Customer Service Representative

    1 week ago

    Regional Warehouse and Logistics Mesa, United States

    Customer Care Specialist will answer incoming calls in a professional manner and provide a fast, accurate and friendly experience for all customer inquiries. You will be responsible for handling all customers concerns and making sure the all customers' needs are met. You will nee ...

  • Krispy Kreme

    Route Service Representative

    3 days ago

    Krispy Kreme Mesa, United States

    **Overview of Position**: · The Delivery Driver is responsible for delivering product, loading and unloading orders, accept payments, track orders, interact with vendors and ensure customer satisfaction. · **Principal Duties and Responsibilities**: · - Delivers product orders. · ...

  • Infomatics Inc

    Customer Service Representative

    3 days ago

    Infomatics Inc Mesa, United States

    **Skills Required**: · Strong verbal, written, and active listening skills Strong mathematical skills such as addition, subtraction, multiplication, division, percentage, and averages Effective interpersonal skills and demeanor Effective organization and time management skills wi ...

  • Solstice Stone - a SiteOne Company

    Customer Service Representative

    4 days ago

    Solstice Stone - a SiteOne Company Mesa, United States

    **SOLSTICE STONE** · **$1000 NEW HIRE Employment Bonus** · - _$500 paid after 6 months_ · - _$500 paid after 1 year_ · - must still be employed at 6 months & 1 year to receive new hire bonus · **Construction Products Distribution Company** · **Multiple Locations in Arizona and La ...

  • infinite Computing Systems

    Customer Service Representative

    2 days ago

    infinite Computing Systems Mesa, United States

    **Position Description**: · Keyboarding/typing at least 40 wpm and 10-key skill. · Skilled in the customer service technique of conflict de-escalation and resolution. · **Abilities**: · Ability to clear a comprehensive background and clearance process that includes an Arizona tax ...

  • Noe's Ark Animal Hospital

    Client Service Representative

    1 week ago

    Noe's Ark Animal Hospital Mesa, United States

    Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment ...

  • Southwest Title Loans, Inc

    Csr - Customer Service Representative

    2 weeks ago

    Southwest Title Loans, Inc Mesa, United States

    **Job Scope**: · Start your career in the consumer finance industry with an industry leader. We give you the skills and experience needed to begin a solid professional career in the Title, Payday and Signature Loan industry. · The role of Customer Service Representative is the fi ...

  • BOEING

    Associate Logistics Services Representative

    2 weeks ago

    BOEING Mesa, United States

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate ...

  • Plumbsmart Plumbing, Heating and Air

    Dispatcher/customer Service Representative

    3 weeks ago

    Plumbsmart Plumbing, Heating and Air Mesa, United States

    Job Overview: · **Responsibilities**: · - Coordinate transportation planning and scheduling · - Provide exceptional customer service to resolve issues promptly · - Utilize Fleet management systems for tracking and monitoring technicians · **Experience**: · - Previous experience i ...

  • Bullet Proof Diesel

    Sales/customer Service Representative

    2 weeks ago

    Bullet Proof Diesel Mesa, United States

    Here is an opportunity to join a great team in a fast growing company with a focus on excellence. · We are looking for people with a great attitude, great work ethic, the ability to learn and willingness to be part of a team. · The position(s) involve: · 1) Sales Assistance · 2) ...

  • Primary Pet Care

    Veterinary Client Services Representative

    3 weeks ago

    Primary Pet Care Mesa, United States

    Responsibilities include: · - Work well with a team · - Communicate with clients to provide the best care for their pets · - Ability to multi task · - Manage multi-line phones · - Computer proficiency · - Detail Oriented · - Previous veterinary reception experience is preferred · ...

  • Metro Vein Centers

    Bilingual Patient Service Representative

    3 weeks ago

    Metro Vein Centers Mesa, United States

    What You Will Do: · - Book and schedule prospective patients to optimize provider time, treatment room utilization, and patient satisfaction · - Serve as the first point of contact to address new patient questions · - Verify insurance information and initiate insurance and author ...

  • Collision Xperts

    Pharmacy Customer Service Representative

    2 weeks ago

    Collision Xperts Mesa, United States

    Pay: $35, $45,000.00 per year · **Benefits**: · - 401(k) · - Dental insurance · - Flexible schedule · - Health insurance · - Paid time off · - Vision insurance · Experience level: · - 3 years · Shift: · - Day shift · Weekly day range: · - Monday to Friday · - Rotating weekends · ...

  • BOEING

    Experienced Field Service Representative

    1 week ago

    BOEING Mesa, United States

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate ...