Fraud Operations Manager - Antigo, United States - CoVantage Credit Union

CoVantage Credit Union Antigo, United States

4 weeks ago

Description

Join the CoVantage Credit Union family where the focus is providing exceptional service and outstanding value to our members. We are hiring a leader with a proven track record in fraud management to lead our growing team. This role will be responsible for overseeing and managing all aspects of fraud prevention and detection within the credit union. CoVantage Credit Union provides excellent benefits including up to an 8% bonus of annual salary, a generous employer HSA contribution, and 401k employer match of up to 8%.

Job Duties:

Supervise and direct people and resources to meet department and organizational goals.
Motivates people, plans, and prioritizes areas of responsibility, responds to changing conditions, and manages costs effectively.
Makes prudent decisions that are timely, well thought out, and that reflect awareness of impact to the credit union, the member, and/or others involved.
Proactively develops the competency and knowledge of the Fraud Operations team as it pertains to assigned job duties.
Develops and implements effective, efficient procedures to ensure the organization effectively monitors, prevents, and mitigates fraud throughout the organization.
Promotes a collaborative, cooperative, and productive working environment. Responds to others in the department and to those in other departments or branches. Demonstrates sensitivity, team building, support, and respect.
May participate in or take lead with projects as requested by the Vice President Internal Audit and Compliance.
Works as scheduled to provide consistent service to relevant stakeholders.

Qualifications:

A minimum of 3 to 5 years' experience in fraud management.
Bachelor's degree in business, finance, or a related field.
Ability to analyze complex data sets and identify patterns indicative of fraudulent activity.
Strong leadership skills to motivate and inspire a team, as well as to influence stakeholders across the organization.
Meticulous attention to detail to ensure thorough investigations and accurate reporting of fraudulent incidents.
Understanding of relevant laws, regulations, and industry standards related to fraud prevention and financial services.
Must be bondable.

Depending on the qualifications and experience of applicants, CoVantage may elect to modify or change this position and/or job title without reposting the opportunity.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

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