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- Process customer service requests via phone, emails, and list of activities to complete in the company database.
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- Perform apartment light maintenance as needed and escalate larger repairs to the appropriate party.
- Assist with ordering household inventory, storage organization and completing inventory audits.
- Ensure residents are following property rules
- Ensure offices and public areas are kept neat and organizedEducation/ Experience RequiredHospitality training degree preferred but not required. Customer Service experience; 2 plus years' in some (but doesn't have to include all) of the following areas; household maintenance, resolving customer grievances, front desk.
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Guest Service Specialist - Atlanta, United States - Churchill Living
Description
Churchill Living is a rapidly growing furnished apartment rental company, get in on the ground floor today This position provides a luxury work environment, flexibility to problem solve based on your strengths and a robust benefits package.
About the JobThe role of Guest Service Specialist will assist in the efficient day to day operations of the property, monitoring activities and troubleshooting issues as they occur.
Days/Hours:
Monday, Thursday and Friday 11:30am - 8:00pm / Saturday and Sunday 11:00am - 7:30pm / Tuesday and Wednesday OFFRole and Responsibilities
What We OfferWe are pleased to offer a competitive base salary, medical insurance, vision insurance, dental insurance, short -term disability insurance, paid vacation, paid sick leave, paid holidays, and 401(k) plan with a sizable company match for retirement savings.
EEO/AA Employer