Customer Service Specialist - Forest Park, United States - Clae Goldman Team

Clae Goldman Team

Verified Company

Forest Park, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Compensation:

$60,000 - $70,000 yearly

Responsibilities:

Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
Regularly meet with sales lead to receive the newest service and product knowledge
Reply to incoming calls from customers including product and service questions, general information, and complaints
Engage with homeowners, businesses, and community groups to educate them on the benefits of joining a community solar project
Generate new business opportunities through various channels, such as direct outreach, networking events, and referral programs
Develop and maintain strong relationships with clients and community stakeholders
Meet and exceed weekly and monthly sales targets

Qualifications:

Must possess exemplary interpersonal skills, communication skills, and active listening skills
Strong knowledge of customer interface and interaction
High school graduate, G.E.D. recipient, or equivalent

About Company
Our dedicated team strives every day to provide our clients with the best services. Here at Clae Solutions, we take our job seriously and tailor our clients' policies to fit their needs.