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    Lead Service Specialist - Atlanta, United States - EPIQ Systems

    EPIQ Systems
    EPIQ Systems Atlanta, United States

    3 weeks ago

    Default job background
    Description
    Lead Production Specialist - Law Firm page is loaded

    Lead Production Specialist - Law Firm

    Apply

    locations

    USA-Atlanta-GA-303 Peachtree Street NE-Suite 5300

    time type

    Full time

    posted on

    Posted 2 Days Ago

    job requisition id

    R0027631
    It's fun to work at a company where people truly believe in what they are doing

    Job Description:
    The Lead Service Specialist assists the Supervisor or Manager in leading the workflow of the Service Specialists. Will accurately communicate with client staff and Epiq team members regarding commitments, deadlines and challenges.

    Essential Job Responsibilities
    Assign production tasks to team members

    Work independently on production assignments, often at a satellite copy center without direct supervision

    Litigation print, copy and scanning

    Binder production

    Be able to work in a fast paced environment

    Ensure all projects have been properly

    completed and quality checked

    Work to resolve work issues or complaints


    such as:
    lost parcel, damaged package, untimely deliveries

    Assist management with training new hires on all processes

    Work closely with the client on tight deadlines.

    Other duties may include, mail, distribution services, copy, print, records, facilities, reception, hospitality services

    Qualifications & Requirements
    High

    School

    Diploma

    or


    GED
    Minimum

    of

    2 years

    work

    experience, preferably

    in a

    mail or

    production,

    copy, print

    or

    scanning

    environment in a law firm

    Ability to lead others in a professional manner

    Strong written and verbal communication skills with ability to resolve complaints

    Ability to multitask with attention to detail

    Working knowledge of MS Word, Excel and Outlook

    Ability to lift or move 40 lbs. or greater

    Ability to walk, bend, kneel, stand or sit for an extended period of time

    Preferred Shift: 9:00 am - 6:00 pm

    If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

    It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law.

    Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction.

    In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities.

    If you need assistance or an accommodation during the application process because of a disability, it is available upon request.

    Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.

    Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

    About Us


    Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses.

    Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters.

    Epiq's subject-matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world.

    We strive for a cohesive, collaborative environment that focuses on group achievement.

    With over 8

    000

    associates worldwide, Epiq operates

    in 19 countries and over 80 global locations .

    #J-18808-Ljbffr
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