Jobs
>
Front Desk Agent
>
Miami

    Front Desk Agent - Miami, United States - jobse

    jobse
    jobse Miami, United States

    3 weeks ago

    Default job background
    Operations
    Description

    Who we are

    Our Mission is to inspire authentic and meaningful connections. Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet's most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures.

    Responsibilities

  • Responsible for communicating the different Tours & Travel products and services during the check in process
  • Ensure all guests are aware of the different spaces in Selina (common kitchen, F&B, cinema room, library, cafe/club, Retail Shop, Tours & Travel desk, Wellness Deck, Surf Ranch - when relevant-)
  • Responsible for selling all Tours & Travel products (Retail, Tours and Transportation, Rentals, Wellness, Surf and Education) ● Responsible for recording Tours & travel sales in systems, Rezdy and Winks.
  • Responsible with supporting guests in case of any question/concern needed regarding an T&T product
  • Manage receptionists tasks on the night shift
  • Process all guest check-ins and early check outs
  • Review receptionists' reports
  • Obtain clean and organized reception
  • Accounting reports as required
  • Ensure to complete the logbook
  • Check all the Complete Registration Cards to make sure to have all the Id ́s and personal information of our arrival guests ● Perform adjustments and corrections and rectify all PMS problems that occur during night shift
  • Verify that all registered guests have the payment applied correctly in the PMS
  • Prepare of End of day procedure
  • Make sure that all the arrivals for the following day are already assigned
  • Prepare all the Registration Cards, Selina Bracelets and keys for the arrivals of the next day
  • Check all accounts of guests who check out the next day
    Responsible for a cash float throughout your shift and ensuring all floats balance correctly at the end of shift
  • Ensure standards of customer service
  • Ensure the good conditions of reception equipment Must be able to perform the full night audit if needed
    Act as manager on duty for the hostel in the absence of the
  • Management Team dealing with complaints, problem solving, disturbances, special requests and any other issues that may happen
  • In case on Events or Parties, is mandatory of coordinate all the security team
  • Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety

    Requirements (language, years of experience, area of experience, specific knowledge)

  • 1-2 years of experience in reception
  • Team management
  • Bilingual
  • Knowledge of PMS system
  • Tourism /Hotel management background

  • Catalina Hotel & Beach Club

    Front Desk Agent

    1 week ago

    Catalina Hotel & Beach Club Miami Beach, United States

    **Summary/Objective** · The Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards. · **Essential Functions** · Reasonable acc ...

  • Circa 39

    Front Desk Agent

    4 days ago

    Circa 39 Miami Beach, United States

    Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Eurostars Hotel Company

    Front Desk Agent

    3 days ago

    Eurostars Hotel Company Miami, United States

    JOB SUMMARY: Welcomes and registers guests, establishes credit, directs guests. relays messages, answers questions and contributes to the overall Eurostar luxury hotel experience. We need someone to work 40 hours weekly. · FRONT DESK DUTIES: · - Welcomes guest by greeting, answer ...

  • FirstService Residential

    Front Desk Agent

    2 days ago

    FirstService Residential Miami, United States

    **Job Overview**: · As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guest ...

  • Courtyard Miramar

    Front Desk Agent

    1 day ago

    Courtyard Miramar Miramar, United States

    Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Residence Inn Miramar

    Front Desk Agent

    1 day ago

    Residence Inn Miramar Miramar, United States

    Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Ventura Holdings Group

    Front Desk Agent

    1 week ago

    Ventura Holdings Group Miami, United States

    Responsibilities:Respond promptly to requests from members and supervisors. · Maintains member's confidential information secure. · Greet members and guests and complete the registration process to include, but not limited to, inputting and retrieving information from the compute ...

  • Miami Patrol Eagle Protection, LLC.

    Front Desk Agent

    4 days ago

    Miami Patrol Eagle Protection, LLC. Miami, United States

    Job Description · Job DescriptionBenefits/PerksFlexible Scheduling · Career Advancement Opportunities · Competitive Compensation · Job Summary · We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our residents. The Front Desk Agent will provide ...

  • HirefinderRPO

    Front Desk Agent

    4 days ago

    HirefinderRPO Miami Beach, United States

    We are seeking a Front Desk Agent · Responsibilities: · Familiar with local area and provides dining, shopping, entertainment, attraction, and travel information to hotel guests & residents. · Follows up with guests in an exceptionally timely, thorough, and professional manner. ...

  • Aimbridge Hospitality

    Front Desk Agent

    5 days ago

    Aimbridge Hospitality Miami, United States

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...

  • The Emerald at Brickell Condominium Association Inc

    Front Desk Agent

    4 days ago

    The Emerald at Brickell Condominium Association Inc Miami, United States

    Job Description · Job DescriptionBenefits:Health insurance · Benefits/PerksCompetitive wages · Career Growth Opportunities · Fun and Energetic Environment · Job Summary · We are seeking a positive, reliable Front Desk Agent to join our team. You will be working at the main entran ...

  • FirstService Residential

    Front Desk Agent

    3 days ago

    FirstService Residential Aventura, United States

    **Job Overview**: · As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guest ...

  • The Emerald at Brickell Condominium Association Inc

    Front Desk Agent

    4 days ago

    The Emerald at Brickell Condominium Association Inc Miami, United States

    Job Description · Job Description Benefits/PerksCompetitive wages · Career Growth Opportunities · Fun and Energetic Environment · Job SummaryWe are seeking a positive, reliable Front Desk Agent to join our team. You will be working at the main entrance desk of high-rise residenti ...

  • Marriott International

    Front Desk Agent

    5 days ago

    Marriott International Miami, United States

    Additional Information Front Desk Agent · Job Number · Job Category Rooms & Guest Services Operations · Location Miami Marriott Biscayne Bay, 1633 North Bayshore Drive, Miami, Florida, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Positio ...

  • Marriott Vacations Worldwide

    Front Desk Agent

    1 week ago

    Marriott Vacations Worldwide Fort Lauderdale, United States

    **Shift**:1st and 2nd shift · **Pay**: $17.55/hour · **JOB SUMMARY** · Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment? · ...

  • DNAge Medical

    Front Desk Agent

    2 days ago

    DNAge Medical Miami, United States

    Job Description · Job DescriptionWe are currently seeking a full time Front Desk Agent to join our growing team · Performance based bonuses, employee appreciation bonuses, birthday perks and free in-house treatment are some of the incentives this position has to offer · Job Respo ...

  • Le Meridien Dania Beach at Fort Lauderdale Airport

    Front Desk Agent

    4 days ago

    Le Meridien Dania Beach at Fort Lauderdale Airport Dania Beach, United States

    At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic, and memorable ...

  • Miami Patrol Eagle Protection, LLC.

    Front Desk Agent

    4 weeks ago

    Miami Patrol Eagle Protection, LLC. Miami, United States

    · Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Miami Patrol Eagle Protection, LLC. with the position of Front Desk Agent - Miami Patrol Eagle Protection, LLC. which was opened this. · If this job ...

  • FirstService Residential

    Front Desk Agent

    6 days ago

    FirstService Residential Miami, United States

    **Job Overview:** · As aFront DeskAssociate, you'll be responsible forworking independently, and without direct supervision\. Possess strong communication, telephone, and customer service skills\.Be detailed oriented and able to multitask\. Meet and greet residents; checks guests ...

  • Selina

    Front Desk Agent

    1 week ago

    Selina Miami, United States

    Who we are · Our Mission is to inspire authentic and meaningful connections. Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet's most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy ne ...