Front Desk Agent - Miami, United States - Eurostars Hotel Company

Eurostars Hotel Company
Eurostars Hotel Company
Verified Company
Miami, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

JOB SUMMARY:
Welcomes and registers guests, establishes credit, directs guests. relays messages, answers questions and contributes to the overall Eurostar luxury hotel experience. We need someone to work 40 hours weekly.


FRONT DESK DUTIES:

  • Welcomes guest by greeting, answering questions, responding to requests.
- registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, issuing guest room keys.
- conveys information to guest by receiving/transmitting messages, mail, packages, etc.
- provides concierge duties to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel.
- maintains records by entering room and guest account data.
- makes hotel and other reservations by checking availability and confirming requirements.
- uses customer-oriented telephone etiquette to get information. Greets callers, establishes rapport and projects professional tone.
- performs all other duties as assigned by management


Pay:
$18.00 per hour


Benefits:


  • Flexible schedule

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • On call
  • Overtime
  • Weekends as needed

Work setting:

  • Inperson

Education:


  • High school or equivalent (preferred)

Experience:


  • Front desk: 1 year (preferred)

Language:

- english, spanish and portuguese (required)


Work Location:
In person
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