- Other basic functions include managing customer accounts through the production of work for existing customers and new customers as assigned by the Unit President to ensure continued generation of revenue from the assigned customer base.
- Must be familiar with service division field operations associated with a roofing maintenance division.
- Needs to understand scheduling, record keeping, accounting, and personnel management systems.
- Must have the ability to deal effectively with people.
- Must oversee project performance, billing, purchase order review, and track change orders.
- Must be able to prioritize work to ensure that the most important tasks are completed first.
- The Service Department Director assists in the overall training process for production related positions within formal structures and through day-to-day interaction with production crews.
- Will access roofs, year-round, all weather conditions, as necessary to oversee production and work with clients. Work may require some weekend and evening work.
-
Patient Services Operator
1 day ago
MD Anderson Cancer Center Houston, United States**Position Title: Patient Services Operator** · **Department: askMDAnderson** · **Division: Patient Experience** · **Reports to: Supervisor, Patient Services Operators** · **Shift Hours: Saturday - Wednesday, 10am - 6pm. 3 months of training on-site before going remote.** · **MIS ...
-
Service Operations Manager
6 days ago
Powell Houston, United States**Company Overview**: · Join our dynamic and visionary team at Powell Electrical Systems, Inc., a global leader in transforming electrical infrastructure through innovative technologies and service offerings. As the strategic supplier of choice for highly complex and integrated s ...
-
Manager of Residential Services Operations
1 week ago
SANTA MARIA HOSTEL Houston, United StatesPosition Summary: Under general supervision, the Manager of Residential Services Operations is responsible for oversight of services where there is significant overlap between clinical/program and operations departments, including Recovery Advocates/direct care, Medication/Med Te ...
-
Treasury Services Operations Assistant
4 days ago
Texas Gulf Bank Houston, United States**General Description**: · The Treasury Services Operations Assistant will play a crucial role in managing various financial services, including lockbox, remote deposit, positive pay, and ACH processing. The responsibilities will involve efficiently processing transactions, resol ...
-
American Food & Vending Houston, United StatesManage, implement, and monitor service standards for vending and refreshment operations · - Meets and communicates with customers/clients and accounts as required · - Interface with ownership, supervisors, and other corporate employees daily · - Implement and or approve of all ad ...
-
KPMG Houston, United StatesAt KPMG, you can become an integral part of a dynamic team at one of the world's top tax firms. Enjoy a collaborative, future-forward culture that empowers your success. Work with KPMG's extensive network of specialists; enjoy access to our Ignition Centers, where deep industry k ...
-
customer service operator
1 week ago
AvantGuard Monitoring, LLC Houston, TX, United StatesCustomer Service Operator · Houston, TX · This position is in-office. · Who We Are · At Eyeforce, a Becklar company, we monitor state-of-the-art video alarms to keep property and people safe. Our Customer Service Video Alarm Operators are our first line of defense to process vid ...
-
Planner, Operations Services
4 days ago
Petroplan Houston, United StatesOur client is seeking a Full-Time Planner, Operations Services to support US based LNG export facility and service the global demand for North American natural gas. This Houston-based position will support the long-term development of clean and reliable North American energy supp ...
-
Planner - Operations Services
5 days ago
Venture Global LNG Houston, United StatesVenture Global LNG ("Venture Global") is a long-term, low-cost provider of American-produced liquefied natural gas. The company's two Louisiana-based export projects service the global demand for North American natural gas and support the long-term development of clean and reliab ...
-
Patient Services Operator
2 days ago
University of Texas M.D. Anderson Houston, TX, United StatesPosition Title: Patient Services Operator · Department: askMDAnderson · Division: Patient Experience · Reports to: Supervisor, Patient Services Operators · Shift Hours: Saturday - Wednesday, 10pm - 6am. 3 months of training on-site before going remote. · MISSION STATEMENT · The m ...
-
Service/Customer Operator
3 weeks ago
CarMax Houston, United States Full time7116 - Gulf Freeway Gulf Fwy, Houston, Texas, 77034CarMax, the way your career should be General Summary: · Under general supervision, deliver exceptional customer service by supporting the Service Department by assisting customers on the phone and in person before, during and a ...
-
Service Operations Manager
1 week ago
Nenni and Associates Houston, United StatesThe Service Manager is responsible for coordination between Field and Office Staff, including but not limited to addressing service reports from the Field Team, acting as internal point of contact, schedule creation, creating and delivering bids for repairs to customers. Answerin ...
-
Service/Customer Operator
1 week ago
CarMax Houston, United States7116 - Gulf Freeway Gulf Fwy, Houston, Texas, 77034 · CarMax, the way your career should be · **General Summary:** · Under general supervision, deliver exceptional customer service by supporting the Service Department by assisting customers on the phone and in person before, d ...
-
Service Operations Manager
5 days ago
Camillo Companies Houston, United StatesJob Description · Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. · Company: SimplyHome · Job Title: Service Operations Manager · Department: Property Management · Reports to: Director of Community ...
-
Director of Service Operations
1 week ago
Hi-Peak Staffing Solutions Houston, United StatesA Commercial Roofing, Waterproofing/ Restoration Experts that have been installing commercial and industrial roofing systems throughout the United States for the past 50 years. We have completed hundreds of new and re-roof installations. Our projects routinely exceed one hundred ...
-
Service Operations Manager
1 week ago
Camillo Companies Houston, United StatesJob DescriptionCompany: SimplyHomeJob Title: Service Operations ManagerDepartment: Property ManagementReports to: Director of Community Asset Management (CAM)Status: Full Time / Exempt / SalariedDuties/Responsibilities:Coordinate the efficient distribution of work orders to Simpl ...
-
Patient Services Operator
2 days ago
MD Anderson Houston, TX, United StatesPosition Title: Patient Services Operator · Department: askMDAnderson · Division: Patient Experience · Reports to: Supervisor, Patient Services Operators · Shift Hours: Saturday - Wednesday, 10pm - 6am. 3 months of training on-site before going remote. · MISSION STATEMENT · The m ...
-
Service Operations Manager
2 weeks ago
Camillo Properties Houston, United StatesJob Description · Company: SimplyHome · Job Title: Service Operations Manager · Department: Property Management · Reports to: Director of Community Asset Management (CAM) · Status: Full Time / Exempt / Salaried · Duties/Responsibilities:Coordinate the efficient distribution of wo ...
-
Service Operations Manager
2 days ago
Camillo Companies Houston, United StatesJob Description · Company: SimplyHome · Job Title: Service Operations Manager · Department: Property Management · Reports to: Director of Community Asset Management (CAM) · Status: Full Time / Exempt / Salaried · Duties/Responsibilities:Coordinate the efficient distribution of wo ...
-
Service Operations Manager
4 days ago
Camillo Companies Houston, United StatesJob Description Company: SimplyHome Job Title: Service Operations Manager Department: Property Management Reports to: Director of Community Asset Management (CAM) Status: Full Time / Exempt / Salaried Duties/Responsibilities: · Coordinate the efficient distribution of work order ...
Director of Service Operations - Houston, United States - Hi-Peak Staffing Solutions
Description
A Commercial Roofing, Waterproofing/ Restoration Experts that have been installing commercial and industrial roofing systems throughout the United States for the past 50 years. We have completed hundreds of new and re-roof installations. Our projects routinely exceed one hundred thousand square feet in size, with the total square footage of installed roofing being in the tens of millions. Our professional management team brings many years of field experience to the company's leadership positions, giving our clients peace of mind that the signatures on our contracts are signed by true roofing professionals.
The role:
The Service Department Director is responsible for managing projects, project superintendents, foremen, multiple service crews, trucks and overall direction of the service division. Ensure the completion of projects meet customer expectations including, but not limited to, schedule, quality, scope, professionalism, appearance, and overall job satisfaction.
Requirements:
The Service Department Director must have an intimate knowledge, coupled with firsthand experience, of the roofing systems, estimating, quality control, profit and loss, budget requirements, overall management of a division with capability to grow. Must possess good communication skills and working knowledge of computers.