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    Revenue Cycle Coordinator - Dallas, United States - Forefront Living

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    Description

    Overview:

    Faith Presbyterian Hospice

    Revenue Cycle Coordinator - Hospice

    Responsibilities:

    ESSENTIAL DUTIES:
    Models a service attitude towards others, takes ownership in solving problems and takes the initiative to make things better, is friendly and courteous to residents, patients and co-workers
    Maintains accurate daily census reporting
    Ensure Certifications are signed by Physicians and confirm the certification and recertification days are correct and complete in the Hospice billing software
    Ensure Notice of Elections are sent to Medicare before the five day cutoff period
    Perform all aspects of private pay collections including, but not limited to, mailing statements, sending letters, making phone calls, attending weekly AR meeting to discuss unpaid accounts, processing balance refunds, posting adjustments and write offs, collections and appropriate follow-up with all questions related to private pay billing statements
    Work with various skilled nursing facilities and MDS Coordinators to verify resident levels
    Confirm Medicaid room and board rates and Applied Income into Hospice billing system on a monthly basis
    Confirm accuracy of nursing facility and hospital payments and contact if necessary (Medicaid room and board); Access TMHP to pull MESAVE and synchronize with billing
    Collaborate with Intake /Admissions department to clear error report in Hospice billing system
    Team with Admissions to ensure insurance verification and room and board is set-up correctly
    Communicate all insurance correspondences to the billers
    Team with Admissions to verify patient responsibility
    Generate an accurate month end pharmacy census by patient report to send to appropriate pharmacy and upload the pharmacy file into the Hospice billing system
    Serve as in-house expert for Hospice billing software and provide user support as needed
    Create monthly invoices for Physician Billing and Palliative Care Program
    Scan deposits and/or take cash and other monies to bank as needed
    Track cash deposits and submit daily activity to the biller
    Handle and interpret A/R billing questions and assist with A/R reports as assigned
    Assist biller with researching and reconciling past due balances as necessary
    Perform month end close procedures timely and accurately
    Review month-end prebilling for accuracy and completeness
    Maintain all information in billing software to ensure all revenue generated is accurate
    Keep current with changing needs and requirements of hospice by attending continuing education courses and reading related periodicals
    Cross-train with other positions in Accounting to provide coverage and understand overall functions of department
    Act as vendor and facility contracts liaison to monitor and maintain up-to-date contracts
    Other duties as assigned

    Qualifications:

    MINIMUM QUALIFICATIONS:
    Associate's Degree in Accounting or 2-4 years previous billing experience, as well as knowledge of collection procedures
    Experience in hospice billing: Medicare, Medicaid, Insurance, and Private Pay insurance related to hospice preferred
    Experience in computerized accounting systems, standard software (e.g. Excel, Word, PowerPoint, Outlook), and general computer usage
    Experience with hospice billing software
    Excellent verbal and written communication skills, including ability to read, write, and speak English
    Ability to prioritize and balance competing projects/tasks in a demanding, fast-paced environment
    Maintains pleasant, caring, and compassionate demeanor in stressful situations
    Ability to relate positively, effectively and appropriately with residents, families, community members, volunteers and other facility staff
    Ability to understand and explain A/R billing statements to all concerned
    Self-starter with aptitude for following through on details and resolving discrepancies
    Ability to perform Essential Duties as outlined below
    Ability to perform work tasks within the Physical Demand Requirements as outlined below
    Ability to comply with the Patients Bill of Rights and the Employee Responsibilities
    Ability to comply with organizational and departmental safety policies and procedures


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