-
Who May Apply : -
Date Posted : 04/26/2024 -
Closing Date : 05/09/2024 -
Hiring Agency/Seniority Unit : -
Division/Unit : -
Work Shift/Work Hours : -
Days of Work : -
Travel Required : -
Salary Range: $ $32.71 / hourly; $47,209 - $68,298 / annually -
Classified Status : -
Bargaining Unit/Union : 21- MN Assoc of Professional Empl/MAPE -
FLSA Status : -
Telework Eligible : - Designated in Connect 700 Program for Applicants with Disabilities ) : Yes
- Advanced interpersonal skills and excellent written/verbal communication skills demonstrating the ability to provide customer service, communicate comprehensive benefit information, and counseling to a wide variety of stakeholders
- Analyticalandproblemsolvingskillssufficient toevaluatefacts,drawconclusions,andofferrecommendations
- Experience providing explanation of benefits or administering employee benefits
- Abilitytoperformandauditroutinemathematicalcalculations
- ExperienceusingMicrosoftOffice software
- Ability to work effectively and efficiently independently and in a team environment
- Working knowledge of public pension plans
- Experience working in a high volume call center with the primary focus of delivering customer service and administering retirement benefits, including benefit plan policy interpretations and explanations
- General knowledge of Minnesota Statutes Chapters 353 and 356, relating to benefits and membership eligibility of the Association
- Knowledge of the 45 Police and Fire Relief Association, and Statewide Volunteer Firefighter (SVF) pension plans
- Bachelor's degree in Business Administration, Accounting or Finance
- SEMA4 Records Check (applies to current and past State employees only)
- Criminal History Check
- Employment Reference Check
- Social Security and Address Verification
- Education Verification
- Driver's License Check
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Retirement Services Specialist - Saint Paul, United States - State of Minnesota
Description
Working Title:
Member Services Representative
Job Class:
Retirement Services Specialist
Agency:
Public Employees Retirement Association
Make a difference in the lives of Minnesotans.
The work you'll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.
This position exists in PERA's member call center to deliver PERA benefit information and respond to stakeholder inquiries of a routine nature, either by phone, in person or in writing, explaining the PERA benefits and options that will meet their financial goals and needs, and helping them understand the value of retirement planning specific to PERA benefits.
Once new hire training is complete, this position is approved for telework ) based on the needs of the agency and other dependencies. Position will primarily telework with the occasional need to be on site and in office as scheduled. PERA's office is located in St. Paul, MN.
Once new hire training is complete, this position is approved for Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.
Minimum Qualifications
_Only applicants whose application and resume clearly demonstrate fulfillment of each minimum qualification listed below will be considered for this position. Ensure your resume contains descriptions of your work experience sufficient for comparison against the requirements stated below. Also indicate the beginning and ending month and year for each job held_
_._
One and half (1.5) years of experience in retirement planning, program administration, or financial services.
*A Bachelor's degree in Business Administration, Accounting or Finance may substitute for one (1) year of experience.
Years of experience
_must_
_clearly_ demonstrate the following:
Preferred Qualifications
Physical Requirements
Requires occasionally lifting and/or carrying such articles as file folders, ledgers, and small tools.
Although a sedentary job is defined as one which involves sitting, a certain amount of movement is often necessary in carrying out job duties.
Additional Requirements
It is the policy of the Retirement Systems of MN that all employees submit to a background investigation prior to employment.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity.
We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law.
As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities.If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at or email .
Please indicate what assistance is needed.