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    Key Account Manager - Reno, United States - LegalMatch

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    Description

    Job Description

    Job Description

    LegalMatch offers a dynamic, yet casual and fun work atmosphere with training and ongoing support. We recognize that our employees are the key to our future, so LegalMatch offers a unique environment where your ideas are always appreciated and your contributions make an important difference.

    This position will be in-office at our Reno, NV location.

    What you will do:

    • Review client performance and business needs to provide a proactive support in their success.
    • Assist in client requests and any issues that arise.
    • Serve as the point of contact for assigned clients.
    • Build and maintain strong, long-lasting client relationships.
    • Ensure the timely and successful delivery of our solutions according to needs and objectives.

    Requirements

    What you bring:

    • Customer support experience or experience as a Client Service Rep.
    • Strong phone handling skills and active listening.
    • Excellent communication and presentation skills.
    • Ability to multi-task, prioritize, and manage time effectively.

    Benefits

    Perks:

    • Beautiful high-rise view overlooking the mountains, Aces ballpark, and downtown Reno.
    • Easily accessible for public transportation.
    • On-site coffee shop and restaurant.
    • Free on-site Gym.
    • Open concept office with sit-to-stand desks.
    • Casual dress code. We encourage creativity and we are tattoo/piercing and non-traditional hair color friendly.
    • $1,500 Retention Bonus


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