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ServiceNow Developer - Herndon, United States - Crimson Phoenix
Description
The Software Developer will support the team in the following activities (including but not limited to) in support of the customer's ServiceNow Platform:
Maintain and add new capabilities to the core ServiceNow platform to enhance functionality for tenantsDevelop, test and deploy updates to ServiceNow based on customer requirementsCustomize and configure ServiceNow applications and facilitate rollout of new applications and modules; configure Application User Interface and configure workflowCollaborate effectively with ServiceNow System Engineers and developers to develop solutions and handle general updates and configuration changes/requestsIdentify system deficiencies and recommend solutionsMaintenance and continuous improvement of the processes, standards, policies, working methods and toolsEnsure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducibleEnsure tool configuration consistency across Development, Testing, Integration, and Production environmentsParticipate in on-going production support and end user supportDocument testing and maintenance of system correctionsResearch, understand, and develop using new technologies and standards as neededResearches, designs, develops, and/or modifies enterprise-wide systems and/or applications softwareInvolved in planning of system and development deployment as well as responsible for meeting software compliance standardsEvaluates interface between hardware and software, operational requirements, and characteristics of overall system
Required Skills:
A minimum of eighteen (18) years of relevant experience; sixteen (16) years relevant experience with Bachelor's or Master's degrees
Strong understanding of ServiceNow Development Platform including, but not limited to, ITSM, ITOM, PPM/SPM, HR Module, Customer Service Management (CSM), Asset Management, Change Management, Customer Development, etc.
Desired Skills:
ServiceNow Certified System Administrator (CSA) or ServiceNow Certified Application Developer (CAD)The ideal candidate would also have IT project management experience, and be familiar with Scrum, Lean, Agile and DevOps.
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