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Herndon

    ServiceNow Developer - Herndon, United States - Crimson Phoenix

    Crimson Phoenix
    Crimson Phoenix Herndon, United States

    1 week ago

    Default job background
    Description

    The Software Developer will support the team in the following activities (including but not limited to) in support of the customer's ServiceNow Platform:

    • Maintain and add new capabilities to the core ServiceNow platform to enhance functionality for tenants
    • Develop, test and deploy updates to ServiceNow based on customer requirements
    • Customize and configure ServiceNow applications and facilitate rollout of new applications and modules; configure Application User Interface and configure workflow
    • Collaborate effectively with ServiceNow System Engineers and developers to develop solutions and handle general updates and configuration changes/requests
    • Identify system deficiencies and recommend solutions
    • Maintenance and continuous improvement of the processes, standards, policies, working methods and tools
    • Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
    • Ensure tool configuration consistency across Development, Testing, Integration, and Production environments
    • Participate in on-going production support and end user support
    • Document testing and maintenance of system corrections
    • Research, understand, and develop using new technologies and standards as needed
    • Researches, designs, develops, and/or modifies enterprise-wide systems and/or applications software
    • Involved in planning of system and development deployment as well as responsible for meeting software compliance standards
    • Evaluates interface between hardware and software, operational requirements, and characteristics of overall system
    Required Skills:

    A minimum of eighteen (18) years of relevant experience; sixteen (16) years relevant experience with Bachelor's or Master's degrees

    Strong understanding of ServiceNow Development Platform including, but not limited to, ITSM, ITOM, PPM/SPM, HR Module, Customer Service Management (CSM), Asset Management, Change Management, Customer Development, etc.
    • Proven significant success developing ServiceNow products using JavaScript and other coding applications
    • Database Administration (Oracle or MYSQL) experience
    • Ability to efficiently and appropriately estimate work effort requirements
    • Ability to communicate effectively through written and verbal methods
    • Ability to handle multiple tasks and meet deadlines
    • Ability to work independently and in a team environment
    • Able to adapt to a constantly changing environment
    • Aptitude and willingness to work with variety of newer emerging technologies/tools as opportunities demand
    • Ability to deliver enhanced functionality, aid with new implementations, and provide continuous support within the scheduled time while preserving system integrity required
    • High degree of initiative, creativity, and technical ability to function on this team required
    • Ability to identify issues and implement corrective actions
    • Should work toward achieving ServiceNow Certified System Administrator (CSA) cert while on task
    Desired Skills:
    • ServiceNow Certified System Administrator (CSA) or ServiceNow Certified Application Developer (CAD)
    • The ideal candidate would also have IT project management experience, and be familiar with Scrum, Lean, Agile and DevOps.
    • Experience with Java, Ruby, DevOps and DevSecOps
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