Jobs
>
San Francisco

    Customer Service Support Specialist - San Francisco, United States - TCWGlobal

    TCWGlobal
    TCWGlobal San Francisco, United States

    2 weeks ago

    Default job background
    Description

    Customer Support Specialist

    San Francisco, CA Onsite *local candidates)

    $24hr (Weekly pay + Benefits)

    3-6 month temp to turn permanent

    Full-time (M-F) 8:30am-4:30pm

    Our client is here to make legal help accessible to all. They have transformed the legal industry with the launch of our online services and groundbreaking technology in 2001. Since then, millions of customers have counted on us to officially start and run businesses, protect brands and intellectual property, and look after loved ones through wills and trusts. They are seeking a Customer Account Specialist to join the team

    Overview

    Our Customer Support Specialist ensures incoming mail reaches our customers digital accounts. This position requires someone who will provide onsite support to the virtual mail division of our business. In this role, you will also receive physical shipments from various carriers and ship these packages to a specified location. You will be responsible for speed, efficiency, accuracy while maintaining high productivity levels.

    What excites you:

    • Document, sort, pack, and ship customer mail.
    • Monitor the flow of mail from our remote locations to our processing center(s) and investigate any disruptions, opening cases, contacting vendors, and submitting refunds/claims when necessary.
    • Import, categorize, and review address network shipping backhaul and invoice data from a variety of sources, including USPS and UPS.
    • Support quality control metrics and programs, and drive continuous quality improvements (systems, processes, and capability), innovation and elimination of non-value-added tasks.
    • Work with management to resolve production problems and bottlenecks to ensure efficiency and prevent delays & customer dissatisfaction.

    What excites us:

    • 1+ yrs experience in a Customer Support role, Data Entry, Mailroom, Shipping and/or Account management
    • Experience entering data into a system and comfortable being in front of a computer for a period of time.
    • Ability to manage virtual mail inbox and ability to submit customer mail to their online account
    • Some understanding of the shipment process and able to ship packages to a specified location.
    • Able to accurately submit/clock in internal time spent on tasks, which is used for tracking metrics
    • Work with invoice data from a variety of sources, including USPS and UPS.
    • Ability to manage physical mail within the office
    • Requires exceptional attendance and punctuality.
    • Able to lift 40lb.
    • Ability and experience to independently self-manage, absent of leaderships direct oversight.
    • Positive-thinking and team player.

    Please send your resume. Thank you

  • Freightek LLC

    Customer Support Specialist

    1 day ago

    Freightek LLC San Francisco, United States

    Tristique tellus feugiat sagittis mattis ut ipsum amet enim gravida lectus accumsan scelerisque lectus at anon nibh rutrum at eget sed. · Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sagittis, ut nec morbi sagittis turpis mauris, pulvinar in. Vulputate ut mauris non a ...

  • McGee Air Services

    Ground Support Equipment Specialist

    6 days ago

    McGee Air Services San Francisco, United States

    **McGee Air Services is looking for a **Ground Support Equipment Specialist** **to join our SFO team Are you hard working, dedicated, and looking to make an impact on our organization devoted to becoming an Employer of Choice.** · **Job Title**: · Ground Support Equipment Special ...

  • McGee Air Services

    Ground Support Equipment Specialist

    5 days ago

    McGee Air Services San Francisco, United States

    **McGee Air Services is looking for a **Ground Support Equipment Specialist** **to join our SFO team Are you hard working, dedicated, and looking to make an impact on our organization devoted to becoming an Employer of Choice.** · **Job Title**: · Ground Support Equipment Special ...

  • Oakland Unified School District

    Instructional Support Specialist

    1 week ago

    Oakland Unified School District Oakland, United States

    **_Ref: PCN2898_** · *** · **This position is 0.8 FTE.** · *** · *** · *** · **TITLE**: · *** · **Instructional Support Specialist, Special Education** · *** · **REPORTS TO**: · *** · **Assigned Supervisor** · *** · *** · **DEPARTMENT**: · *** · **As Assigned** · *** · **CLASSIFI ...

  • Penn State University

    IT Support Specialist

    6 days ago

    Penn State University University Park, United States

    **JOB DESCRIPTION AND POSITION REQUIREMENTS**: · **Level: Support** · **Shift: 3rd Shift (Monday - Friday 11PM - 7:30AM, Eastern Standard Time)** · **Salary: $42,000 - $46,000** · **Application Requirements: To be considered applicants must submit both resume and cover letter at ...

  • Qonten

    Support Specialist

    10 hours ago

    Qonten San Francisco, United States

    **Support Specialist (Morning Hours)** · | Fri, 24 Dec :15:27 GMT · And Canada must satisfy federal, state, provincial and local legal requirements of the job. Conduct cash reconciliation and bank deposits and time edits. Participate in the truck un-load and stocking processes ...

  • SmartBiz Loans

    Specialist / it support specialist

    2 weeks ago

    SmartBiz Loans San Francisco, CA, United States

    Senior IT Support Specialist - San Francisco or Austin** · San Francisco, CA / Information Technology / Full-Time **No sponsorship available for this role, now or in the future.** This role is a combination of on-prem and remote so proof of vaccination is required. Also, Python o ...

  • Hays Recruitment

    IT Support Specialist

    1 week ago

    Hays Recruitment San Francisco, United States

    Hays Investor · Work for Hays · About Us · Find Us · For Job Seekers · For Organizations · Australia · Austria · Belgium · Brazil · Canada · Chile · China · Colombia · Czech Republic · Denmark · France · Germany · Hong Kong SAR · Hungary · Italy · Japan · Lu ...

  • Diligente Technologies

    IT Support Specialist

    3 days ago

    Diligente Technologies San Francisco, United States

    Title- IT Support Specialist · Duration: 6+ Months · Location- San Francisco, CA · Day-to-day responsibilities will involve · Responsibilities: · Primary point of contact interfacing directly with executive-level staff to deliver outstanding customer service. · Have strong analyt ...

  • Databricks

    IT Support Specialist

    2 weeks ago

    Databricks San Francisco, United States

    GAQ125R65 · Location : San Francisco, CA · At Databricks Information Technology, we are a product led organization transforming the way we work from how easy it is to use our IT services to the applications we develop that help us scale seamlessly in face of incredible growth. ...

  • Tradeshift

    IT Support Specialist

    1 week ago

    Tradeshift San Francisco, United States

    **IT Support Specialist** · San Francisco, CA, USA · Full-time · Department: IT · **Company Description** · Tradeshift is a unicorn in the fintech industry. We are disrupting a typically stagnant environment by connecting companies of all sizes and providing them with the pl ...

  • Diligente Technologies

    IT Support Specialist

    1 day ago

    Diligente Technologies San Francisco, United States

    Title- IT Support Specialist · Duration: 6+ Months · Location- San Francisco, CA · Day-to-day responsibilities will involve · Responsibilities: · Primary point of contact interfacing directly with executive-level staff to deliver outstanding customer service. · Have strong ...

  • Financial Services IT

    IT Support Specialist

    19 hours ago

    Financial Services IT San Francisco, United States

    Job Description · Job DescriptionDo you enjoy working with a variety of people and technologies each day? · Do you excel at providing technology and business solutions to smart, driven individuals? · If you answered yes to these questions then we have an exciting opportunity that ...

  • edgecomputingassociation

    IT Support Specialist

    3 days ago

    edgecomputingassociation San Francisco, United States

    Location · San Francisco, California , · United States · About the Field Services Team · The Field Services team is a group of dedicated professionals who have a single purpose to deliver the highest level of customer experience to clients. The Field Services team works in partn ...

  • Varsity Technologies

    IT Support Specialist

    6 days ago

    Varsity Technologies San Francisco, United States

    About The Field Services Team · The Field Services team is a group of dedicated professionals who have a single purpose to deliver the highest level of customer experience to clients. The Field Services team works in partnership with their clients to ensure that their technology ...

  • Stellar Enterprises

    Sales support specialist

    1 week ago

    Stellar Enterprises New Baden, United States

    Are you looking for a work environment that promotes teamwork every day? Do you value versatility and variety over routine? As a (Junior) Sales Administrator (m/f/d) at Erhardt & Fischer, you will represent our successful service company. We are passionate about implementing our ...

  • Varsity Technologies

    IT Support Specialist

    6 days ago

    Varsity Technologies San Francisco, United States

    Job Description · Job DescriptionAbout the Field Services Team · The Field Services team is a group of dedicated professionals who have a single purpose to deliver the highest level of customer experience to clients. The Field Services team works in partnership with their clients ...

  • Kahana Feld

    IT Support Specialist Ii-iii

    23 hours ago

    Kahana Feld Oakland, United States

    **About Kahana Feld LLP** · Kahana Feld LLP, an award-winning national law firm with a rapidly expanding nationwide footprint across ten offices, is currently on the lookout for a dynamic Information Technology Support Specialist. This is a pivotal role within our rapidly increas ...

  • Infinity Ventures

    IT Support Specialist

    1 week ago

    Infinity Ventures Atherton, United States

    About the Company · With a true passion for providing excellent IT services, we have been successfully implementing complex IT projects for our clients for over 20 years. Whether it's IT infrastructure, cloud services, or managed services, we are strategic and digitalization part ...

  • AVER INFORMATION INC

    Technical Support Specialist

    4 days ago

    AVER INFORMATION INC Fremont, United States

    **About AVer Information** · **Position Overview** · AVer is seeking an Audio/Video Technical Support Specialist in a Call Center environment that will be responsible for building and managing the people, process, infrastructure, and environment necessary to support a world-class ...