Erika Jordening

Proven financial acumen and customer service excellence define my tenure at Chevron USA, Inc.  Where I spearheaded a contracting process overhaul, enhancing cross-functional team efficiency and communication.  As an adept Escrow Officer, I constantly met client expectations, evidencing my commitment to continuous learning, effective communication and problem solving.

Experience:

ESCROW OFFICER, San Francisco

Chicago Title Company October 2012- July 2013; December 2000 - October 2005

• Managed the financial closing of all real estate acquisition and disposition within the company
• Reviewed sales contracts for terms
• Verified that all terms are met prior to closing
• Effectively collaborated with all principles, brokers, and finance people to ensure efficient closings
• Answers incoming phone calls, emails, greeting customers, and placing calls in a timely professional manner with an emphasis on building customer relationships with my team, real estate salespeople, lenders, and all other interested parties in the transaction.
• Responsible for obtaining necessary instruments to clear title for closing.
• Organizes and maintains file system, file correspondence and other records in preferred order and copy for physical presentation.
• Communicates and interprets title and exception requirements and purchase and sale agreements.
• Process payoffs, balance escrow, receipt of incoming wires and/or deposit “good funds.”  Balance file according to contract instructions and lender requirements prior to final disbursement.
• Prepare and review recording documents.
• Maintain confidentiality and deal with sensitive information in a professional manner.
• Maintain flexibility and adaptability as priorities change, re-prioritize where appropriate, individual and/or team goals to meet deadlines.

REAL ESTATE REPRESENTATIVE, San Ramon

Chevron USA Inc. July 2007 - September 2009

• Main point of contact for each department within the organization including business, finance legal corporate governance global construction and facilities outside contractors tax departments and any other internal stakeholders
• Reviewed each contract to determine areas of further negotiation, critical dates, due diligence requirements, evaluation for 1031 exchange treatment, and serving as final expenditure approval for all transactions up to 25 million.
• Responded promptly to all internal communication from all departments across the organization.
• Processed all legal documents relation to each transaction
• Spearheaded a campaign to streamline internal contracting processes and document retention in order to general better communication between cross-functional teams, less duplication of efforts and better efficiencies with company resources.

COMMERCIAL ESCROW OFFICER, San Francisco

Alliance Title Company, October 2005-January 2007

• Prepared and examined title commitments or accuracy identifying any requirements, defects and exceptions
• Worked with real estate brokers and principles, legal counsel to clear title issus timely while effectively notating all systems to track progress
• Reviewed contracts and disclosures for completeness, consistency, and compliance with company underwriting guidelines.
• Effectively communicated possible solutions for clearing title issues
• Obtained releases for prior liens, reviewing divorce decrees, trusts and corporate documents to ensure clear title
• Reviews surveys and subdivision plats and declaration to determine insurability
• Coordinated with state and regional underwriting counsel in an effort to resolve title curative manners consistent with policies and procedures.
• Communicates with lien holders or attorneys regarding HOA liens, municipal liens or other property liens.
• Prioritize daily work to ensure client SLAs are met for each metric assigned during the title and curative process.

CSULB, BA

Western State University College of Law, JD