Brielle Sharpe

Highly motivated and adaptable professional with a strong background in providing exceptional customer support in fast-paced environments. Dedicated to delivering top-notch service, resolving inquiries, and ensuring customer satisfaction while continuously enhancing my expertise in the field of customer relations.

Fashion Model

Newbook 

April 2022 -Present

My portfolio includes partnerships with over 25 e-commerce brands 

Able to stay on schedule in fast-paced environments to satisfy clients

Account Executive

The Med Agency 

November 2021 -March 2022

Generated leads and maintained lists of prospective clients
Successfully engaged with clients and facilitated their enrollment with the integrative program
Collaborated with directors to effectively convey messages about onboarding and any issues
Maintained a relationship with clients to guarantee satisfaction
Maintained regular communication with clients and promptly addressed any issues they encountered
Kept detailed notes about any and all communication with clients

Customer Service Manager

Testing Solutions 

June 2021-November 2021

Responsible for all training of new customer service representatives Managed customer service staff of 8 by communicating expectations and monitoring performance.
Interacted with representatives to quickly handle escalated questions or complaints

Customer Service Representative

Testing Solutions 

April 2020-June 2021

Managed a high volume of inbound calls and emails, addressing customer questions and resolving complaints.
Conducted follow-ups with laboratories to resolve customer issues and concerns

Maintained efficiency in a fast-paced environment
Remained calm and de-escalated customers who were frustrated

BRIELLE SHARPE

Fashion Model

Elite Model Management 

October 2019 -January 2022

Collaborated with a variety of clients ranging from clothing, beauty, and lifestyle Participated in location photoshoots all over the U.S.
Accomplishments included multiple magazine features and runway shows

Fashion Model

Vision Models September 2015 -July 2019

My experience as a model allowed me to learn all aspects, skills, and the dedication needed to succeed in the industry
Participated in location photoshoots all over the U.S.
Accomplishments included multiple magazine features and runway shows Collaborated with a variety of clients ranging from clothing, beauty, and lifestyle

High School Diploma

Malibu High School