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People Compliance Analyst - San Ramon, United States - Five9
Description
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Join the expanding Five9 People Team as we seek a People Compliance Analyst to bolster our program and meet the needs of our growing business. In this role, you'll serve as an employment regulation subject matter expert, collaborating closely with our Legal and Compliance and People teams to guide and implement global People policies and ensure compliance with legal obligations. This role is hybrid. 3 days a week (M, W, TH) in office is required.
Responsibilities:
Ensure adherence to federal, state, and local employment regulations as defined by our Legal teams, operationalizing Five9's People Programs and processes.
Manage multiple People Compliance programs and projects, serving as program manager.
Lead projects to implement new legal requirements, including training, policy updates, and process changes.
Coordinate responses to internal and external compliance audits and requests, such as SOX/SOC controls.
Oversee regulatory compliance report filings and manage stakeholder collaboration.
Maintain and update People Policies, Employee Handbook, and record retention schedules.
Manage I-9, background verification adjudications, and labor law posting requirements.
Handle other assigned duties as necessary.
Requirements:
Familiarity with SOX, SOC
Ability to engage in consultative approaches with all levels of management
Proficiency in multitasking and meeting deadlines with limited supervision
Experience leading large cross-functional projects
Familiarity with mandatory government reporting domestically
Strong understanding of people policies, governmental laws, and regulations
Excellent verbal, written, and presentation skills, capable of conveying complex ideas to various audiences
Ability to maintain strict confidentiality when handling sensitive information
Resourcefulness, organizational skills, and ability to multitask effectively
Analytical thinking and attention to detail
Proactive and self-initiating approach to facilitating change
Bachelor's degree or equivalent experience
Preferred:
International experience
Experience in a fast-paced, high-growth tech environment.
This role is hybrid. 3 days a week (M, W, TH) in office is required
As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.
Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
Our total reward package also includes:
Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
Generous employee stock purchase plan.
Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.
The US base salary range for this role is below. $76,400-$114,600 USDFive9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.
View our privacy policy, including our privacy notice to California residents here:
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
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