Jobs
>
Baltimore

    IT Support Specialist - Baltimore, United States - InsideHigherEd

    InsideHigherEd
    InsideHigherEd Baltimore, United States

    3 weeks ago

    Default job background
    Administrative Jobs ,
    Description
    Responsibilities and Duties
    • Serve as an operational technology consultant and resource for clients with software or technology questions and problems.
    • Install, configure, service, and upgrade Windows, Macintosh, and mobile devices, computers and related peripheral technologies.
    • Install, upgrade, and troubleshoot software and hardware components.
    • Assist clients with technology selection and purchasing.
    • Analyze technology needs and make recommendations for modifications and upgrades.
    • Develop basic level of knowledge required for troubleshooting and support of discipline- or office-specific applications.
    • Assist with OTS projects as needed and create documentation for department operations and various product or service changes or new launches.
    • Assist with large orders, replacements, and upgrades.
    • Provide training or facilitate technology transfer with new staff, student employees, and departmental IT support staff.
    • Inform clients of best practices and how to avoid security risks, e.g. malware, viruses, data loss, etc.
    • Research, share, and implement appropriate preventative measures to ensure the health of technical devices and data.
    • Assist with dispatching as assigned.
    • Other duties as assigned or approved by the position's direct supervisor.


    Qualifications and Skills
    • High School Diploma, or equivalent, and three years experience with the types of hardware and software to be supported, two years of which included user support, user training, and/or programming.
    • Position requires the ability to create positive interactions with clients and coworkers. To identify underlying customer needs and gain agreement with clients to meet and exceed client expectations. The position requires the ability to deal effectively with a variety of customer situations and to gain satisfied clients through better listening. To identify and adhere to problem escalation guidelines. To learn and help implement new and emerging technologies. Incumbent should be able to self-manage workload as well as manage time and multiple priorities. Knowledge of personal computers (PC and Macintosh), Windows Operating Systems, File Servers, Peripherals, Remote Management Tools, wired and wireless network connectivity, and Microsoft Office software. Basic audiovisual knowledge and the ability to provide basic troubleshooting.
    • A+, Microsoft, or other designations desirable
    • Except for qualifications established by law, additional related experience, and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.


    Organization: Administration & Finance Division
    Job Posting: May 8, 2024
  • InsideHigherEd

    IT Support Specialist

    4 days ago

    InsideHigherEd Baltimore, United States Administrative Jobs ,

    Job Description · Reg or CII Non-Exempt Staff · Qualifications · Reg or CII Non-Exempt Staff · Job: Reg or CII Non-Exempt Staff · Shift: Day Job · Organization: School of Nursing - Administrative Services · Job Posting: May 28, 2024 · Unposting Date: Jun 4, 2024, 10:59:00 PM ...

  • GRSi

    IT Support Specialist

    3 weeks ago

    GRSi Baltimore, United States

    **Description** · **IT Support Specialist****Location:** Baltimore, MD · **GRSi**, the 2021 Maryland Tech Council Government Contractor of the Year, is experiencing industry-leading growth. We have been recognized by Inc. Magazine as one of the fastest-growing companies in the ...

  • University of Maryland, Baltimore

    IT Support Specialist

    1 week ago

    University of Maryland, Baltimore Baltimore, United States

    This is an internal posting for the School of Nursing, Please do not apply unless you have been notified of the opening. N/A Job: *Reg or CII Non-Exempt Staff Organization: *School of Nursing - Administrative Services Title: IT Support Specialist (Unit Specific) Location: null Re ...

  • CreditXpert

    Legal Support Specialist

    4 days ago

    CreditXpert Baltimore, United States

    :Job Overview · As a Legal Support Specialist, you will support the company's legal needs by tackling a variety of legal topics. The Legal Support Specialist works with legal, compliance, and with a focus as legal/Sales liaison. To be successful as the Legal Support Specialist, y ...

  • CreditXpert

    Legal Support Specialist

    4 days ago

    CreditXpert Baltimore, United States

    :Job Overview · As a Legal Support Specialist, you will support the company's legal needs by tackling a variety of legal topics. The Legal Support Specialist works with legal, compliance, and with a focus as legal/Sales liaison. To be successful as the Legal Support Specialist, y ...

  • CreditXpert

    Legal Support Specialist

    5 days ago

    CreditXpert Baltimore, United States

    :Job Overview · As a Legal Support Specialist, you will support the company's legal needs by tackling a variety of legal topics. The Legal Support Specialist works with legal, compliance, and with a focus as legal/Sales liaison. To be successful as the Legal Support Specialist, y ...

  • WSP

    Engineering Support Specialist

    3 weeks ago

    WSP Baltimore, United States Regular, Full

    This Opportunity · WSP is currently initiating a search for a Full-Time Engineering Support Specialist to work at a client site in the Baltimore, MD/Washington, DC corridor and report out of either the Baltimore, MD or Washington, DC office. Be involved in projects with our Feder ...

  • Maryland Nonprofits

    Member Support Specialist

    3 weeks ago

    Maryland Nonprofits Baltimore, United States

    Position Summary · Maryland Nonprofits is in search of a dedicated Member Support Specialist to elevate the membership experience across the organization and its supported programs, including Maryland Association of Resources for Families and Youth, Maryland Latinos Unidos, and ...

  • BITHGROUP Technologies

    Helpdesk Support Specialist

    2 weeks ago

    BITHGROUP Technologies Baltimore, United States

    Job Description · Job DescriptionCompany Summary: We are a well established, and growing technology firm that provides cutting-edge services to businesses across the country. We are committed to delivering top-quality customer service and innovative solutions to our clients. We a ...

  • ANGARAI

    Documentation Support Specialist

    2 weeks ago

    ANGARAI Baltimore, United States

    Job Description · Job DescriptionJob Title: Documentation Support Specialist · Job Location: Baltimore, MD, USA · Last day to apply: 26-Jan-2024 · Job Type: Onsite · ANGARAI - Project Management firm based out of College Park, MD. · ANGARAI is a professional management firm that ...

  • InsideHigherEd

    International Student Support Specialist

    2 weeks ago

    InsideHigherEd Baltimore, United States Administrative Jobs ,

    Reporting to the Assistant Dean of Student Affairs & Enrollment Services, we are seeking an International Student Support Specialist who will be responsible for developing, leading, and carrying out innovative strategies and relationship-building activities to address the unique ...

  • MD Energy Advisors, LLC

    Sales Support Specialist

    2 weeks ago

    MD Energy Advisors, LLC Baltimore, United States

    Sales Support Specialist · Job Posting · Remote · MD Energy is a rapidly growing energy management company that serves some of the area's largest businesses, including real estate owners, restaurants, and manufacturers. We provide consulting services for utilities across the Uni ...

  • Whitman, Requardt & Associates, LLP

    Bentley Support Specialist

    2 weeks ago

    Whitman, Requardt & Associates, LLP Baltimore, United States

    At Whitman, Requardt & Associates, LLP, we are "People Focused and Project Driven". We have been in business for more than 105 years and we are known for our quality work and quality employees. This is your chance to join our team - help us to design the infrastructure and buildi ...

  • Automated Health Systems

    IT Technical Support Specialist

    1 week ago

    Automated Health Systems Baltimore, United States

    Job Description · Job DescriptionAutomated Health Systems has an IT Support Specialist position available in Elkridge, MD. · This is an onsite position. · Benefits: · Health/dental/vision/supplemental insurance/401(k)/Paid Time Off · Comprehensive and ongoing training · Employee ...

  • Takeda

    Medical Support Specialist

    2 weeks ago

    Takeda Towson, United States Full time

    Description · Please take this to get a sneak peek of one of our Plasma Donation Centers. · About BioLife Plasma Services · Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer ...

  • MARYLAND ENERGY ADVISORS

    Sales Support Specialist

    2 weeks ago

    MARYLAND ENERGY ADVISORS Baltimore, United States

    Job Description · Job Description Sales Support Specialist · Job Posting · Remote · MD Energy is a rapidly growing energy management company that serves some of the area's largest businesses, including real estate owners, restaurants, and manufacturers. We provide consulting serv ...

  • Steps

    Autism Support Specialist

    2 weeks ago

    Steps Baltimore, United States

    Welcome to a new chapter filled with exciting challenges and endless possibilities · Join our amazing autism treatment team offering behavior therapy to those on the autism spectrum. We are looking to hire an Autism Support Specialist, Behavior Technician or Registered Behavior T ...

  • University of Maryland Medical System

    Supported Employment Specialist

    3 weeks ago

    University of Maryland Medical System Baltimore, United States

    Job Description · Job DescriptionCompany Description · THE MEDICAL HEART OF MARYLAND · < · Treating over 330,000 patients every year, the University of Maryland Medical Center is at the vital core of Maryland's health care system and community. We're known for our prestigious exp ...

  • Innovative Systems Group

    Application Support Specialist

    3 weeks ago

    Innovative Systems Group Baltimore, United States

    We are NOT able to consider c2c for this position. This position is a 7 month contract position with likely extensions and is a hybrid position requiring office visits 2-3x per week. · Job Summary: · Experience and skills with IT infrastructure and application technologies, such ...

  • S3 Shared Services

    Service Support Specialist

    2 weeks ago

    S3 Shared Services Baltimore, United States

    Job Description · Job DescriptionThis is an on-site position. · We are excited to share that S3 was named a Top Workplace of 2022 through the Baltimore Sun and 2023 Top Workplace in the USA as well as for leadership. Our commitment to teamwork and a positive attitude enables us t ...