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    Service Support Specialist - Baltimore, United States - S3 Shared Services

    S3 Shared Services
    S3 Shared Services Baltimore, United States

    1 day ago

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    Description

    Job Description

    Exciting Opportunity at S3!

    S3, a Credit Union Service Organization, has been recognized as a Top Workplace in 2022 and 2023 for its exceptional leadership and teamwork. Join our team and benefit from our commitment to your professional growth and development through specialized training programs.

    As part of the Deposit Operations team, this role provides essential support across various functional areas. Responsibilities include processing documents, managing mail, validating Member information, and handling equipment maintenance.

    RESPONSIBILITIES

    • Support Intra-departmental operations
    • Handle incoming and outgoing mail, including FedEx packages
    • Perform Uploading/Scanning/Indexing tasks
    • Deliver internal and external mail to designated areas
    • Respond to inquiries and complete additional projects as needed

    QUALIFICATIONS

    • Proficiency in MS Office
    • Strong communication and customer service skills
    • Ability to prioritize workload and multitask effectively
    • Strong analytical skills and attention to detail
    • Flexibility to work varying hours and independently

    Join Us and Enjoy:

    • Comprehensive medical, dental, and vision coverage
    • Generous Paid Time Off and Paid Holidays
    • 401(k) With Employer Match
    • Employee Referral Program and Wellness Initiatives
    • Equal Employment Opportunity

    S3 is dedicated to providing equal employment opportunities to all qualified individuals, regardless of background. We also offer accommodations for individuals with disabilities.

    Work Environment:This position operates in a professional office setting, utilizing standard office equipment.

    Cognitive Requirements: Involve problem-solving, critical thinking, and exceptional customer service skills.

    Physical Requirements: Include sitting for extended periods and using hands/fingers for keyboard and hand motions.

    Emotional Effort: Manage occasional short deadlines and periodic high-stress situations.

    Internal/External Interaction: Involves occasional high-volume communication.

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